Herb Chambers BMW of Boston

Kevin is very customer focused and is always willing to go the extra mile. Three leased BMWs later and I'll go back again. Kevin is particularly helpful with the lease turn in process. He tells you exactly go the extra mile. Three leased BMWs later and I'll go back again. Kevin is particularly helpful with the lease turn in process. He tells you exactly what needs to be done, and helps you get through the process quickly. More

I've just completed a lease with Herb Chambers BMW and entered into a new one with Herb Chambers AUDI. My experience over the past 39 months dealing with this company has been excellent. In particular, th entered into a new one with Herb Chambers AUDI. My experience over the past 39 months dealing with this company has been excellent. In particular, the process of returning my car and consideration of a new one made for a unique consumer experience. My contact for returning the BMW was Kevin Bugbee, a senior sales associate at Herb Chambers BMW. He could not have been more informative or responsive and when I expressed in an interest in another brand, he made the case for BMW, but respected my interest in AUDI and made sure that my experience with their AUDI dealership was first class. Based on my experience, I highly recommend the Herb Chambers brand for professionalism, competitive pricing and a positive service experience. More

Excellent Sales/Service from Herb Chambers BMW! Sheraz did a great job working with us on the purchase of our new car. Unfortunately, shortly after we purchased our pre-owned X5, we did have an issue but did a great job working with us on the purchase of our new car. Unfortunately, shortly after we purchased our pre-owned X5, we did have an issue but Herb Chambers handled the situation very well. They fixed the car in a timely manner. Paul and Melissa did a excellent job working with us to make sure all our needs were met. Based on our experience I would high recommend purchasing a vehicle Herb Chambers BMW in Boston. Thank you! More

It was a hassle free experience. Everything occured on schedule and the level that was promised. I would purchase through this dealership again and would without a doubt use the same sales person-K. schedule and the level that was promised. I would purchase through this dealership again and would without a doubt use the same sales person-K. Bugbee. The car was in the condition offered and that was important to me. More

If you are considering a BMW, you should Kevin Bugbee a chance. I have been dealing with him for a almost 15 years and he is an excellent sales/customer service professional. Kevin will work with you to ge chance. I have been dealing with him for a almost 15 years and he is an excellent sales/customer service professional. Kevin will work with you to get into the best auto for you. The service department is great also-see Chris. The whole package works at Herb Chambers-BMW Boston. More

I used to drive a BMW and when I returned it after the I used to drive a BMW and when I returned it after the lease expired Kevin Bugby handled the return for me. We kept in touch and when I decided I w I used to drive a BMW and when I returned it after the lease expired Kevin Bugby handled the return for me. We kept in touch and when I decided I wanted a Mercedes he connected me with the Herb Chambers Mercedes dealership. He called ahead for me and set up an appointment with a salesperson. Kevin then followed up with me to see how my experience was and make sure I was happy with the deal terms. Because of Kevin's involvement I did not shop the price around I purchased the ML550 immediately. I trusted that he was doing the right thing for me and that I would be a valued customer for years to come. More

My experience at Herb Chambers was excellent, especially when compared with other dealerships. The process was great from beginning to end. I sat with a very, knowledgeable gentleman by the name of Jade w when compared with other dealerships. The process was great from beginning to end. I sat with a very, knowledgeable gentleman by the name of Jade who handled all of my paperwork in an efficient manner, not only that but he was able to answer all of my questions about the car. He was so friendly and helpful and even stayed there an hour after the dealership closed to help me. I would not hesitate to shop at HC for my next car. More

It was a very pleasureable expereience shopping for a car at Herb Chambers BMW. Kevin was very helpful and very professional he answered all the questions we asked with no hestitation. My husband and I hav at Herb Chambers BMW. Kevin was very helpful and very professional he answered all the questions we asked with no hestitation. My husband and I have always owned Audi's however we wanted to make a possible change however we did ask Kevin if he could recommend an Audi dealer and he was very gracious and referred us to Herb Chambers Audi of Burlington. One day we will return to Herb Chambers BMW and we just hope Kevin is still there. We will also recommend him to Family and Friends. More

I have been a Herb Chambers customer since 2001 and I have been very happy with their service and support. Kevin Bugby was very knowledgable about the existing inventory and options that would fit my bu have been very happy with their service and support. Kevin Bugby was very knowledgable about the existing inventory and options that would fit my budget and needs for replacing my BMW X5 lease with a certified pre-own vehicle. I would definitely recommend working with Kevin. More

I had such a positive experience at Herb Chambers overall but specifically with Jade in Finance. He gave me A-List quality treatment and was genuine and honest (tough to find when car shopping). If you go t but specifically with Jade in Finance. He gave me A-List quality treatment and was genuine and honest (tough to find when car shopping). If you go to Herb BMW definitely sit with him to do your paperwork! More