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Herb Chambers BMW of Boston

Boston, MA

4.8
2,317 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service ...
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,317 reviews

November 04, 2010

This dealership and it's salesperson, Kevin Bugbee, helped make this the best new car purchase experience I've ever had and I have purchased many new cars and have a lot to compare with. Kevin did eve More

by thehotch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
November 03, 2010

Dealing with Kevin was one of the more pleasuarable experiences I have ever had buying a new car. He spent time not selling me a car, but helping me find the car that i was loooking for. His sales tech More

by Malbrecht99898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
November 01, 2010

Very knowledgable team with exceptional client service! All of the associates are very professional and they respond to all inquiries promptly. I have purchased several cars from the dealership and each e More

by DDRomano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane and Paul McDaniels
October 31, 2010

Great customer service; friendly, prompt & have broad knowledge of their products. The entire process from ordering the car till the day I picked up and even afterward was smooth and explained in advance More

by shirzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
October 26, 2010

Kevin Bugbee was incredibly knowledgeable, thorough and gracious. His efforts to find a certified X3 that met our criteria far exceeded any expectation we had. And when the vehicle needed extra time to be More

by architect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 26, 2010

The reason I am writing about my experiences at HC BMW is different than what most people would probably write about. That is because I did not end up making a purchase after spending a good amount of time w More

by eisenmam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baldani, Aaron Allsopp
October 13, 2010

My family and I were on vacation . While driving to Massachusetts, the GPS indicated a DVD error message. The navigation system was not working. So I contacted the BMW 24 Hr. Roadside Assistance. The More

by kip388
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Small
October 09, 2010

I had a great experience working with Kevin. This was my first time buying buying a car and Kevin guided me through the process. There was one car I was interested in purchasing,but Kevin would not sell it More

by mosullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 08, 2010

Kevin goes waaaaay beyond the call of duty and is a great asset to BMW. He's always there when I need him and very trustworthy. I think this is a unique quality and not typical. I would recommend him to my More

by Karen Dendy Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 08, 2010

Kevin asked me for a review, but he deserves a good review as does the dealership. Jade helped me lease the car, Kevin with the turn in of the car. Very helpful, very professional, and assisted me with More

by mdglaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee, Jade
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