Herb Chambers BMW of Boston

I had a great experience with Kevin. Kevin was recommended to me from a friend who told me if I ever wanted a BMW I should give him a call. He was very responsive and returned my calls promptly. I recommended to me from a friend who told me if I ever wanted a BMW I should give him a call. He was very responsive and returned my calls promptly. It had been many years since I made my last car purchase so I had a lot of questions regarding financing, trades and especially the concept of "pre-owned" certified. He was extremely knowledgeable, patient and never made me feel like I was asking a "stupid" question. I ended up deciding that I wanted to buy a different brand of car. I explained to Kevin I felt a four wheel drive car would really be better for me. He referred me to another salesman, and followed up twice after that to make sure I had made the connection and to see if I had any further questions. I was impressed how he handled the entire process. He was very professional and he seemed very sincere in wanting to help me find the car that was the right match for me. More

HERB CHAMBERS BMW OF BOSTON IS A WONDERFUL DEALERSHIP TO DEAL WITH. MELISSA STEFFY WHO IS THE GENERAL MANAGER RUNS A VERY SMOOTH OPERATION. YOU WILL FIND THE PEOPE WORKING THERE VERY FRIENDLY AND EFFICIENT DEAL WITH. MELISSA STEFFY WHO IS THE GENERAL MANAGER RUNS A VERY SMOOTH OPERATION. YOU WILL FIND THE PEOPE WORKING THERE VERY FRIENDLY AND EFFICIENT. YOU WILL FIND THE BUSY SERVICE DEPARTMENT GREAT!!! I HAVE BEEN DEALING WITH CHRIS ANSLONO MY SERVICE ADVISOR FOR THE LAST TEN YEARS. HE ALWAYS BEEN VERY ACCOMMODATING AND HELPFUL TO ME. OVER THE YEARS, MY HUSBAND AND I HAVE DEALT WITH A LOT OF DEALERSHIPS, AND IT IS SUCH A RELIEF TO FIND ONE THAT IS SO RESPECTFUL OF PEOPLE. More

Great experience from when the new lease for BMW 335 Conv was signed and then returning the lease early, prompt, effective service and Kevin is keen to help anyway he can. Gave sound advice on what was neede was signed and then returning the lease early, prompt, effective service and Kevin is keen to help anyway he can. Gave sound advice on what was needed and a fair financial settlement. I would recommend Kevin and Herb Chambers BMW More

Kevin Bugbee found us the exact car that we wanted. He was extremely responsive and helpful. He is very experienced and knowledgeable. He made the purchase of our new car easy, fun, and straightforward. was extremely responsive and helpful. He is very experienced and knowledgeable. He made the purchase of our new car easy, fun, and straightforward. We found him to be very fair in the negotiation process. He is also just a very warm, lovely person. I recommend him very highly. More

Kevin has helped me with three car purchases over a twelve year period. He is a sensational guy, smart, warm, and always incredibly helpful. I can't imagine feeling more helped in purchasing a car. K twelve year period. He is a sensational guy, smart, warm, and always incredibly helpful. I can't imagine feeling more helped in purchasing a car. Kevin really went out of his way to secure this car for us. Steven Cooper More

I was pleasantly surprise with my experience after having bought a new BMW. It's been many years since I bought a car and this was my first experience buying a new car. I did not experienced any of the neg bought a new BMW. It's been many years since I bought a car and this was my first experience buying a new car. I did not experienced any of the negative aspects that are usually associated with car purchasing. I was ready for all the usual back and forth of negotiating a price, however, Herb Chambers were very reasonable. Ultimately, they do have to make SOME profit when selling a car, otherwise, they'd be out of business. However, they are very reasonable and will not try to milk you for every pennies they can. Ahmed is fun and professional. He will also go out of his way to meet your needs. Definitely a very good dealership and very good person to work with. Recommends without reservation. More

My experience with Herb Chambers over the past 10 years on 3 different BMW's has been excellent in every way. In particular each individaul that I have dealt with, from salesperson to most especiallty ser on 3 different BMW's has been excellent in every way. In particular each individaul that I have dealt with, from salesperson to most especiallty service personell have treated me with respect for my time and courtesy. Jim Miscioscia a Service Advisor, in particular, has been very helpful in diagnosing problems and providing solutions. He is a go to, get it done guy. More

i purchased an X5 from this dealership and i found the entire experience to be outstanding. Kevin Bugbee was responsive, honest, knowledgeable and a true pleasure to work with. I highly recommend both Kev entire experience to be outstanding. Kevin Bugbee was responsive, honest, knowledgeable and a true pleasure to work with. I highly recommend both Kevin and this dealership. He made what is often a stressful or confrontational transaction into a smooth and positive one. More

Rob Gale and the whole time at Herb Chambers BMW were awesome! I just leased a brand new 535xi. If your an educated customer and you want to deal with straight shooters who won't insult your research o awesome! I just leased a brand new 535xi. If your an educated customer and you want to deal with straight shooters who won't insult your research or intelligence then I highly recommend this dealership. More

I have been a customer of Herb Chambers BMW of Boston since 1998. From the very first visit, I was struck by how this dealership set itself apart from all others that I had visited. The showroom is immac since 1998. From the very first visit, I was struck by how this dealership set itself apart from all others that I had visited. The showroom is immaculate, the entire staff was professional and courteous and is run with the efficiency you would expect from a dealership selling finely engineered German automobiles. The service advisors are incredibly customer-centic, and go out of their way to accommodate every need. From the moment I first meet my sales associate, Kevin Bugbee back in 1998, I realized he was someone that I could communicate with and feel comfortable that I was getting objective and expert advice. He was, and is, extremely knowledgeable and honest throughout the entire process. Since 1998, Kevin was in touch, always available, and has reached out to us socially which we greatly appreciated. When needing a new car, I never gave an thought to approaching any other dealership or sales associate. This time around, Kevin Bugbee again worked with my wife and I to help identify the right car for our needs. His patience, attention, and thoughtfulness made what could often be a daunting experience, pleasurable. More