Herb Chambers BMW of Boston

Comparing it with other car brand bought in the past somewhere else was way better than the HERB CHAMBERS BMW IN BOSTON. The price you pay may not be lowered, it's all B/S. Even with all the trouble we somewhere else was way better than the HERB CHAMBERS BMW IN BOSTON. The price you pay may not be lowered, it's all B/S. Even with all the trouble we had with the car. Always going around the question. Go to some other dealership, very poor service. More

I have been a client at Herb Chamber's BMW of Boston and I can honestly say that I have never had a bad experience. Ahmed is very personable and knows me from the first time I came there about 5 years ago. I can honestly say that I have never had a bad experience. Ahmed is very personable and knows me from the first time I came there about 5 years ago. He is tremendously helpful and goes the extra mile for his clients. Even when I go to have the car serviced, he will come over and greet me and chat with me like we are old friends. Azi Parvez is also a joy and wonderful person to work with. I had a difficult situation and he went above and beyond to make sure that I would have an overall positive experience. I would recommend Herb Chambers BMW of Boston to anyone because I have had many negative experiences with car dealerships and this dealership truly does go out to help their clients and is an overall positive experience from the showroom to the service department. They are truly a pleasurable experience and I would never go anywhere else. I just recently went back to them for another vehicle because I do not think I could get the same service anywhere else. More

I have been to herb chambers bmw when i first purchased my x5 about 4 years ago and went back because of the wonderful service i received from ahmed. he is very friendly and looks out for the best interst my x5 about 4 years ago and went back because of the wonderful service i received from ahmed. he is very friendly and looks out for the best interst of the customer and helped me find another vehichle. i would highly recommend him and everyone at herb chambers bmw of boston. i have all good words about the service department and jim miscoscia as well. they are more about helping the customer instead of selling and fixing cars. they have been a joy to interact with and i feel like they are like family to me. More

I recently was in a minor car accident on a Saturday. I had many things to do, as I was making a birthday party for my wife that night. I called BMW to say I was bringing the car in and that I needed a lo had many things to do, as I was making a birthday party for my wife that night. I called BMW to say I was bringing the car in and that I needed a loaner car. they said there were none, but I brought the car in anyway, as I needed a tire and rim. I saw Melissa when I got there. She saw my distress, gave me a hug and had them give me a loaner, and I was on my way in 10 minutes. She has always been there for me. This is my 3rd BMW with Herb Chambers and will never go anywhere else. More

I recently experienced a flat tire on my way from Boston to NY on a Saturday.. My 2009 650i has run flats. I had 100 mile to go to get to NY and then a 250 mile return trip. BMW Assist was of NO Assistan to NY on a Saturday.. My 2009 650i has run flats. I had 100 mile to go to get to NY and then a 250 mile return trip. BMW Assist was of NO Assistance! I called Mellisa Steffi and she sent a mechanic, with tire & rim, to my location in NY on Sunday morning. This allowed to attend the Memorial Service I traveled to NY for and return to Boston, Sunday evening, and make a business trip Monday morning. AS I have said, I truly value this type of Customer Service and "You Have My Business for Life"!! Thank you again, Harry J. Moraitis. More

This is the best car purchasing experience I've ever had, purchased our first 128i bmw there, and we actually gone back and bought another 128i. Buying a car there is so easy, all we do is relax and enjoy purchased our first 128i bmw there, and we actually gone back and bought another 128i. Buying a car there is so easy, all we do is relax and enjoy this experience, the person who we worked with is Ahmed, he's absolutely awesome and willing to work with us in what ever we need, does not over promise and under deliver, he even drove the car up for us when we were not able to go pick it up! Ken the manager there gives us absolutely the best possible price, and No BS there, he explains why and how the price worked out to be the way it is, and when ask for some goodies, it took him 1 second to answer "if that's what you need then it's yours", no BS like those "oh i have to go back to ask (the man that didn't exist)" everything was smooth and delivery is on time. unlike those last minute phone call to let us know it's not ready. Also i like to mention i loved their service department, they always deliver me a clean nicely washed car when it's in for service. drinks and coffee is all there, wifi and stuff nice TV feels great to be there. if i was to pick a downside about this dealer, it is that the drive is far for me. but it's well worth it. More

A few years ago I brought my old '99 323i here for repairs and it turned out there were quite a few problems that needed addressing. At the time I was pretty strapped for cash so the service guy prio repairs and it turned out there were quite a few problems that needed addressing. At the time I was pretty strapped for cash so the service guy prioritized the repairs and told me which were immediate and which could wait a while. I went for only the necessary repairs and when it came time to pay I learned they didn't accept Discover card which was the only card I had credit available on at the time. They were very, very understanding and agreed to store the car for me free of charge until I came back to pay. Took me about a week or so to scrape together the ~$1800 I needed, got my car back all cleaned up and in good running condition. I just bought a new car and will definitely use Herb Chambers for repairs. More

I have been going to BMW Herb Chambers since 2008 and my experience every time I go in is wonderful. Joe Conway has been so helpful and really goes out of his way to make sure that things go well. Joe is ve experience every time I go in is wonderful. Joe Conway has been so helpful and really goes out of his way to make sure that things go well. Joe is very friendly and has always made me feel like I was his priority. I have put my trust in Joe and he has not let me down. On my birthday I was pleasantly surprised by Joe as he called to wish me a happy birthday. That was great! The service here is wonderful and everybody is friendly. If you can look for Joe. You won't be disappointed. More

Just bought 2010 X5 from here after comparing prices throughout Boston area and NH. Dealership has a lot of experience, this is the third BMW in the family we buy from this Boston dealership and it's w throughout Boston area and NH. Dealership has a lot of experience, this is the third BMW in the family we buy from this Boston dealership and it's where I service a 4th one which I originally bought from the previously known as Foreign Motors West. They are service oriented and courteous. Ahmed did a wonderful job explaining various features of the car and made sure everything was in order for the delivery. He followed up with us throughout the car production process and was very professional during price negotiation. He was also very helpful following up on any questions that came up in the days following the car pickup. Will definitely continue to use this dealership for future purchases and for servicing my current vehicles. Recommended for anyone living in the metro Boston area. More

We have known Mohammad for about 10 years, he has a high quality customer service. You always come out happy with the car he picks for you. Very efficient, helpfull, polite, friendly, and always have a smi quality customer service. You always come out happy with the car he picks for you. Very efficient, helpfull, polite, friendly, and always have a smiley face. It is always a pleasure doing business with Mohammad. More