Herb Chambers BMW of Boston

They were fantastic! I sent out e-mails to several They were fantastic! I sent out e-mails to several dealers who had a car I was looking for (2006 BMW 525xi), Herb Chambers was the quickest respons They were fantastic! I sent out e-mails to several dealers who had a car I was looking for (2006 BMW 525xi), Herb Chambers was the quickest response and gave me good information. I came in for a test drive, and met Ahmed who was professional and helpful. I selected the car I wanted and Herb Chambers pricing program made it very easy. Catherine Rogers was tremendous in the finance department (very different from other experiences). Together with Kaif Thompson, I had the loan approved quickly as was driving my new car within a day. More importantly, Ahmed handled my lease return, so I could give him the keys and and they made it go away. Overall A+, I will be back! More

This is my 5th BMW car purchased from Herb Chamber with This is my 5th BMW car purchased from Herb Chamber with Kevin as my salesman on the last four. It takes a lot for me to say anything good about car This is my 5th BMW car purchased from Herb Chamber with Kevin as my salesman on the last four. It takes a lot for me to say anything good about car salesman as Ive had some very bad experiences before meeting Kevin. You wont find a more friendly, honest, service oriented man to sell you a car. And he knows his product. Great guy, great Company, great car. Thanks again for making the process so easy. More

This was my second BMW purchase - first was at a competitive dealership. However, I went to Herb Chambers for this buy because Kevin was highly recommended to me by one of his long time customers. competitive dealership. However, I went to Herb Chambers for this buy because Kevin was highly recommended to me by one of his long time customers. Not only was Kevin a pleasure to deal with, he was very knowledgeable, competent, and took time to understand exactly what items were important to me during this car-buying deal. I received a great deal on my X5 and received a very fair trade in price. I very much recommend Kevin and intend to go to him for all of my future car business. More

Kevin handled my lease return. He managed the process flawlessly and quickly. Between my 90-day inspection and final return, I may have spent a total of 30 minutes at the dealership. Clearly, Kevin res flawlessly and quickly. Between my 90-day inspection and final return, I may have spent a total of 30 minutes at the dealership. Clearly, Kevin respected my time. I am likely to re-lease a vehicle from Herb Chambers BMW because I was thrilled with my experience and Kevin. More

I was returning a leased car to BMW. Kevin Bugbee was the sales person who helped me relinquish the lease and helped to process a new one. He was efficient, knowledgeable, responsible and even nice and p the sales person who helped me relinquish the lease and helped to process a new one. He was efficient, knowledgeable, responsible and even nice and polite. He is an asset to BMW. I would recommend Kevin to any future client or friend. More

Dan Small is a special talent. I really enjoy speaking and seeing him for service. He is really knowledgeable as a trained mechanic, friendly and a great listener. He also has an amazing demeanor. I hope and seeing him for service. He is really knowledgeable as a trained mechanic, friendly and a great listener. He also has an amazing demeanor. I hope BMW finds a way to keep him working there for a long time. I love evaluating talent and finding truly exceptional people at what they do. A guy like Dan is who I would choose to build a service franchise around. More

This particular car buying experience was the best I've had in years. I dealt with Kevin 10 years ago and called him this time for a CPO'd BMW. We chatted over the phone and then I met him the next day t had in years. I dealt with Kevin 10 years ago and called him this time for a CPO'd BMW. We chatted over the phone and then I met him the next day to test drive the car. Within 2 hours I bought the car - no haggling (due to Herb's pricing plan which is great)and I received a fair amount for my trade. Much better experience than going back and forth like I had at other dealerships. Kevin is very knowledgeable and such a pleasure to deal with at BMW. Having been in the business for 20 years, he really loves the job and meeting people. Trust me...it shows.....he takes care of his customers even after the sale. I have already told Kevin that I will be back to see him when it is time to trade in this car. More

Ahmed makes the whole process easy. Give him a call and set up an appointment before heading over to HC BMW, you'll save a lot of time and energy, it's well worth it! If you have the option ask for Kaif T set up an appointment before heading over to HC BMW, you'll save a lot of time and energy, it's well worth it! If you have the option ask for Kaif Thompson to be your finance manager. Couldn't ask for a better team! More

I have never considered myself a "car girl" however after the sublime service I experienced with Kevin I could now add that moniker to my resume! Dealing with Melissa and her team was nothing short of seeml the sublime service I experienced with Kevin I could now add that moniker to my resume! Dealing with Melissa and her team was nothing short of seemless.I Love my new X5.It is the perfect car for me .Thank you all!! More

How many could claim that every time they buy a car they go about it jokingly and with laughter? Well, thanks to Ahmed Jabrane I've been doing just this for years. Great professional, extremely loyal and se go about it jokingly and with laughter? Well, thanks to Ahmed Jabrane I've been doing just this for years. Great professional, extremely loyal and service oriented. He would leave no stone unturned to find you exactly the car you want. Every time I would pop-up unannounced he would act as if we had an appointment and deal with me as if I were the only customer. During the process of my latest lease despite an tragic family emergency that took him out for few days, Ahmed managed to be on top of the process and made an almost impossible situation a great customer experience. A brand is not about things but people, experience and memories and Ahmed delivered for Herb Chambers. The whole team at Herb Chambers BMW of Boston deserves credit as once there you feel the world revolves around you. I have seen the general manager personally attend to customers navigating their cars into the service area! It takes a great brand like BMW to deliver the best experience on the road but it takes a great matching team to put you in the car. Now I can not only brag about my BMW 328xi coupe but also about my dealership! How weird is this?! More