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Herb Chambers BMW of Boston

Boston, MA

4.8
2,351 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,351 reviews

August 29, 2011

I had an overall excellent experience in this dealership, in general, and with sales rep Ari, in particular. I was given every opportunity to ask questions and I got clear and informative answers regarding t More

by Bmwnewbie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari Janessian
August 28, 2011

Great experience working with Mr. Bugbee on all levels. He was friendly, professional and provided great work quality. Would continue doing business with him in the future and would recommend him to my fri More

by 617daniela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
August 27, 2011

Always a great and easy expereince. Have purchased 8 BMWs from this dealership. Other dealers may be closer but do not compare to Herb Chambers in Boston. More

by jdenison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
Aug 29, 2011 -

Herb Chambers BMW of Boston responded

Dear "jdenison", Thank you for your review and for being such a loyal customer to Kevin and Herb Chambers BMW. We truly do appreciate your business and look forward to earning your business in the years to come. Best, Nicole M. Pimentel Business Development Manager Herb Chambers BMW/MINI 1168 Commonwealth Ave Boston MA,02134 617-731-1700 Npimentel@herbchambers.com

August 27, 2011

Visited many car dealerships and there was a clear difference between Ben and the rest. Great sales man deffinitely became a decisive factor. Recomending him for future sales. More

by Jcofino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pirri
August 27, 2011

I purchased a new car from Kevin Bugbee. Kevin's commitment to customer satisfaction is un-matched by anyone I have ever dealt with. Kevin Bugbee is the best salesperson out there. I will buy my nex More

by billam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kevin bugbee
August 26, 2011

I had leased two BMWs before buying this one. I called Kevin, described what I wanted, and he did the rest. I showed up at Herb Chambers and he had a list of cars that matched my reuirements. He also ha More

by Bruce Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
Aug 29, 2011 -

Herb Chambers BMW of Boston responded

Dear Bruce, Thank you for being a loyal client to Kevin and Herb Chambers BMW. We look forward to a long lasting relationship. Enjoy your new vehicle! Thank you! Nicole Pimentel Business Development Manager 617-731-1700 Npimentel@Herbchambers.com

July 21, 2011

Great Experience - Very competent new car advisers. Created a good atmosphere to purchase a new vehicle. Very knowledgeable people, they definitely knew a lot about BMWs and also were open to promote o More

by DanSch74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ahmed Jabrane
July 14, 2011

I am writing this email to give Kevin Bugbee an excellent review. I have bought many, many cars from Kevin, as has my husband. While his attention to detail, and accomodation of my ridiculous work hours ( More

by Rebecca Niloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
July 08, 2011

Kevin Bugby is probably the best auto sales person I've ever worked with, period. He is very knowledgable, extremely friendly, helpful, but never in my face or off-putting. Went the extra mile. Great exper More

by stevenkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugby
July 08, 2011

Overall great experience working with this dealership and their employee, Kevin Bugbee. He was efficient, friendly, and extremely helpful. I was in a beautiful certified pre-owned car within a few days with More

by amoshier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
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