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Herb Chambers BMW of Boston

Boston, MA

4.8
2,351 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,351 reviews

October 09, 2011

I've been waiting for the credit approval however I haven't got any call during the day. I get at least 3 calls when I don't buy a car however I decided to buy, left deposit, apply for the credit, br More

by hakakamutata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheraz Sheikh, Sammi Tong
October 08, 2011

My highly positive experience with Herb Chambers has been largely due to the excellent service provided by Kevin Bugbee, sales person. I've bought two cars from Kevin, both European delivery which involves m More

by jpneville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 30, 2011

Kevin is an excellent sales advisor. I have recommended him to others because of the quality of his service and his knowledge of the subject matter. More

by DDorfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugby
September 29, 2011

Kevin went above and beyond to help me find my new car. Turns out it was not a BMW but he was good with that and made the connection to a salesman at the Lexus dealership. More

by karendc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
September 23, 2011

Ari was great and enjoyed working with him. Even though Ari was great and enjoyed working with him. Even though he did not have the car i wanted, he found the perfect car for me at another showroom based o More

by danielsugarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ari janessian
September 18, 2011

[Updated review] After our initial, unpleasant visit [Updated review] After our initial, unpleasant visit here, the general manager, Melissa Steffy, called the very next morning to apologize and to ask More

by Eklee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hadi Eslami, Melissa Steffy
September 13, 2011

I recently turned in a car coming off lease and leased another vehicle from Kevin. The process couldnt' have been more pleasant. The new car was ready when promied and the process to turn in the old car w More

by ddoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 03, 2011

I was in the market for getting into a new 3 series BMW as my current lease expired at the end of August. Working with Kevin Bugbee at Herb Chambers made this extremely easy. I have dealt with other dealer More

by kcsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 03, 2011

My experience was great, everyone at the dealership was so so professional from the minute I walk in to the time it took me to get my new car. Great staff. More

by tzarbano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hadie, Paul, Melissa, Dan, Kari, Katherine, some of people I don't know their names but they were also great
September 01, 2011

I stopped in one day just to look at the certified pre-owned 3-Series to gauge their prices versus other BMW dealerships. I was approached by a sales person, Ari Jen., who proceeded to ask all the rig More

by derrickmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Jen.
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