
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service! My car was delivered to me by Kevin and took tome to set up my Bluetooth and go over anything else that I needed. The pricing for the car was better than the other dealerships and I didn't took tome to set up my Bluetooth and go over anything else that I needed. The pricing for the car was better than the other dealerships and I didn't have to haggle. More
I bought a BMW X1 in June'13 and I had a very nice experience with Herbs chambers. I was helped by the sales executive 'Sheraz' and he is a real professional. Unlike other typical car showrooms, there experience with Herbs chambers. I was helped by the sales executive 'Sheraz' and he is a real professional. Unlike other typical car showrooms, there was absolutely no pressure on me to decide the same day or pay a deposit to 'put a hold' on the car after the test drive. I feel its a nice thing to give freedom/time to the buyer as this is not a small amount of money. I also would like to mention my experience on car delivery as well. It was raining heavily on the day of delivery and Sheraz was nice enough to keep the car inside the showroom until I showed up to prevent it from getting 'dirty' (though I showed up a little late). They did not have 'all weather mats' and I was given the carpet mats with a promise that they'll call me as soon as the all weather mats become available. With no follow up, I get an email the following day to come collect the mats. When I went there, Sheraz helped me with the mats as well as my questions on the iPod connectivity (he even gave me an extra cable for free!). When we buy the next car for my wife, I'll definitely go back to Herb chambers again! More
I have worked with Kevin for the last 12 years and bought all my BMWs from him. He provides excellent customer service, attends to my special requests and even delivered my car to me. I will continue to work all my BMWs from him. He provides excellent customer service, attends to my special requests and even delivered my car to me. I will continue to work with Kevin Bugbee for years to come. More
Kevin is always professional helpful efficient and fun to work with! I have leased 4-6 cars with him for my self and 3 for my parents over the years and have worked with Kevin every time! I have referr work with! I have leased 4-6 cars with him for my self and 3 for my parents over the years and have worked with Kevin every time! I have referred friends also to work with him on a lease or purchase of a BMW. I think the Quantity of cars over the years, speaks for itself as to my overall satisfaction with the experience. Kevin even facilitated the Purchase of a Range Rover truck for my Business when I needed one. Jim Gauthier More
After dealing with Marc, not only was his attitude during phone calls repulsive, but his willingness to work with me as a prospective client was horrendous. He was extremely rude, and the use of demeaning t phone calls repulsive, but his willingness to work with me as a prospective client was horrendous. He was extremely rude, and the use of demeaning tone was completely unacceptable. When asking him to see what the best offer I would be given for my current trade, he stated he would not even entertain the thought of going to his superior with that offer. This being said, I left BMW of Boston with a rancid taste in my mouth, and will certainly be bringing my business elsewhere. I would never recommend this dealership to anyone interested in any new, or used vehicle from their facility. More
My wife & I would like to thank Brian Wong from Herb Chambers BMW of Boston for his help and attention during the past week. For us, it really has been a tough week of research, testing several cars, a Chambers BMW of Boston for his help and attention during the past week. For us, it really has been a tough week of research, testing several cars, and visiting many dealers in the area (as well as emailing & calling many others). It was a roller coaster ride up to the last minute between the BMW X1 & Audi Q5, and we definitely feel like we made the right choice. A huge part of this decision was absolutely due to Brian's knowledge, friendliness, positive attitude and coolness shown throughout our entire buying experience... from the X3 & X1 test drives, to our many emails & phone conversations, all the way to the purchasing process. As I mentioned, during my shopping experience I dealt with several car salesmen, and Brian was truly the most genuine and attentive of the bunch. This has definitely been my best car buying experience (even better than my Mini Cooper S purchase at Herb Chambers Boston in 2009). More
Go back to BMW Herb Chambers time and time again for Kevin Bugbee, who makes the experience worthwhile everytime. No pressure, no heavy handed sales tactics, more fitting my family and I into the right Kevin Bugbee, who makes the experience worthwhile everytime. No pressure, no heavy handed sales tactics, more fitting my family and I into the right car for us. We are not an easy family to please, often change our minds every time walking into the showroom, Kevin Bugbee always makes time and takes care of us. Herb Chambers is good, Kevin Bugbee makes it great. More
I have been working with Kevin Bugbee for over 6 years. One reason I have continued to purchase my cars from Herb Chambers BMW is due to Kevin's customer service. He has always been a pleasure to work wit One reason I have continued to purchase my cars from Herb Chambers BMW is due to Kevin's customer service. He has always been a pleasure to work with and makes my daunting task of car buying an easy one. He checks in from time to time to make sure all is with the vehicle and makes me aware of any special offers he thinks I may find attractive. If you are looking for a BMW from one of the area's best dealership, go to Herb Chambers Boston and ask for Kevin Bugbee. More
I just bought my fourth BMW from Kevin Bugbee at Herb Chambers and he made it a pleasure. Kevin has always exhibited professional and courteous service and has always performed to high standards. He deli Chambers and he made it a pleasure. Kevin has always exhibited professional and courteous service and has always performed to high standards. He delivered the car I wanted, on time, cleaned and inspected just as he had promised. I will continue to buy from him when it is time and continue to recommend him to all my personal and business associates. More
have leased cars over 15 yr. period- all w/Herb Chambers and Kevin Bugbee- always a very satisfactory outcome- good service, love BMWs, and would not hesitate to recommend them and will certainly lease my n and Kevin Bugbee- always a very satisfactory outcome- good service, love BMWs, and would not hesitate to recommend them and will certainly lease my next car through them. More