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Herb Chambers BMW of Boston

Boston, MA

4.8
2,351 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,351 reviews

October 31, 2012

I was disappointed and insulted by the lack of professionalism at the parts department at Herb Chambers BMW Boston. I will provide some data from my perspective so that others may be able to bene More

by dchan422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
March 22, 2012

I have returned to this dealer and the sales associate, Kevin Bugbee, in particular for my last four cars. They just get it. They are respectful of my time, cut to the chase, help me understand my options More

by dwinneg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
December 11, 2011

In order to understand my experience, I should mention that I am a discerning BMW customer. I have driven BMWs since 1997 and I bleed White and Blue, in addition to Red, White, and Blue. I chose Herb Ch More

by jpirrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Lagas (Sales Advisor), Melissa Steffy (General Manager), Sammi Tong Iqbal (Business Manager). ,
December 10, 2011

This is not so much a review of the sales process at Herb Chambers BMW as it is a guide for how to approach shopping for a car at Herb Chambers BMW. Having now gone with a friend to lease a car there and bee More

by nfbetancur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bresnahan, Tim (Sales Manager)
December 10, 2011

I was a demanding customer. I didn't want to spend a lot of time in the process of buying a new car. Kevein Bugbee accommodated my schedule. He was terrific. Totally informative, honest and efficient wit More

by sal perisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
October 31, 2011

I just compelted leasing my second 5-Series from this dealership. Once again, the salesman (Kevin Bugbee) was great, and the process was seamless. Thanks for my amazing new car. Craig F from Boston More

by craigfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
October 28, 2011

This was the first time bought a car on my own, so I was a little nervous. I worked with Ahmed Jabrane, and he spent hours with me going through every detail to make sure I understood everything. He was e More

by sas2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ahmed Jabrane
October 28, 2011

This is the 6th or 7th time I've leased a new vehicle from BMW of Boston. I live in Connecticut. The reason is that Kevin Bugbee is one of the best salesmen I've worked with and I trust him to find me More

by mpelle01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 26, 2011

great product, price, and service. very pleased. Kevin great product, price, and service. very pleased. Kevin Bugbee did an excellent job of matching the best price, and the delivery was flawless. I hig More

by twags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin bugbee
October 20, 2011

I've been leasing cars from Kevin @ Herb Chambers for 18 years and several times, including yesterday, returned my lease car and got a great deal on a new 650i xdrive convertible. Car arrived as always in t More

by chinorao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugby
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