Herb Chambers BMW of Boston

Pros: Client Advisor - Sheraz Sheikh For starters, Pros: Client Advisor - Sheraz Sheikh For starters, Herb Chambers is a big brand in Boston, but for some reason they appear rude. And YES, initia Pros: Client Advisor - Sheraz Sheikh For starters, Herb Chambers is a big brand in Boston, but for some reason they appear rude. And YES, initially, I thought my client advisor Sheraz was a little off beat. Over the period of time as he realized the situation, I believe he understood my position very well. He then became patient and helped me out with the car. One thing which I wish was done, is going a little slow with the deal would have been more fun. Sheraz is a good advisor to talk to for understand and matching your needs. His experience speaks volumes. He helped me do a lot of research and did stress to understand about the BMW experience. Business Manager - Mohammed Kaleem This guy changed the game at Herb Chambers for me. His advise on the car bargain and trade was brilliant. He made the car buying experience a great great experience for me. I would recommend everyone to speak once with this guy before you buy the car. Finance Manager - Rob Gayle Rob is a person who can clearly explain the BMW Financing and reasons on interest rate and flexibility of lease. He is truly knowledgeable and understands the dynamics of a customer and his frustration on dealing with financing the humongous BMW deal. Cons: 1. They sometimes rush into the deal really fast 2. Decisions sometimes can get crazy with these guys dealing heavy volumes 3. Their tone can be rude but is not in reality 4. May seem harsh when you walk in for the first time 5. They tend to be very blunt All in all, these guys made it a wonderful experience. Thank you guys! p.s. That one star remaining is for you guys to work that one bit more. More

I have bought 2 cars from Herb Chambers BMW and my experience from the Sales and Service side has been excellent. I recently worked with Kari Boreske to get my 2013 335 MSport and she did an excellen experience from the Sales and Service side has been excellent. I recently worked with Kari Boreske to get my 2013 335 MSport and she did an excellent job. This was a special order and the car is fantastic. She made the process very simple. In terms of service, my experience has been perfect. In bought my first 335 MSport in 2009 and brought in for service for a few things. Every time I did, Nick Mitrano did an awesome job. He always came through with what he promised and got the job done in a timely manner. Nick is extremely professional and knows exactly how to serve the customer. Anyone that works with him is lucky. Dan Small is also an excellent service advisor. I have worked with him before and he provided first-class service as well. NIck and Dan have excellent knowledge of BMW and exactly how to help their customers. Matt Krappe is also an excellent Manager and Ken Grant is a fantastic service Director. They have always been there to help and advise me on important decisions regarding my cars. I highly recommend the Sales and Service side of Herb Chambers BMW. It is a first-class operation. More

I've had the oppty to bring my X5 into BMW of Boston. Nick Mitrano is a true professional when dealing with the customer. Highly recommend Nick when getting your BMW serviced! Nick Mitrano is a true professional when dealing with the customer. Highly recommend Nick when getting your BMW serviced! More

I have been servicing my BMW's at Herb Chambers BMW of Boston for over 10 years. I still have the same service rep Jim Miscioscia. He is the main reason I continue to service my vehicle there. Regin of Boston for over 10 years. I still have the same service rep Jim Miscioscia. He is the main reason I continue to service my vehicle there. Regina B More

Had to bring my 2004 325xi in for repair as she was getting old. Nick Mitrano was my service adviser and kept me in the loop from diagnostics to repair and pick-up. He was very professional and althoug getting old. Nick Mitrano was my service adviser and kept me in the loop from diagnostics to repair and pick-up. He was very professional and although I hope I don't have to go back any time soon for repairs, if I do, I feel confident that Nick will work with me to get the job done. Excellent experience! I later decided to lease a new vehicle and worked with Abdou Merheb as my sales adviser. Abdou was very accessible and talked my wife and me through all our options. He was exceptional in finding us exactly what we wanted in our new car. Abdou was extremely easy to deal with and to say that we enjoyed our sales experience with him would be an understatement. Would recommend Herb Chambers BMW, Nick & Abdou to anyone looking to buy or service their BMW. -MG More

I couldn't be an happier when i leave bmw after dealing with jim Miscioscia. He does whatever it takes to get your car fixed and keep you happy without trying to to sell you things you dont need I dealing with jim Miscioscia. He does whatever it takes to get your car fixed and keep you happy without trying to to sell you things you dont need I value his honesty and would recommend for everyone to see jim when they go in for service! More

I service my cars with Jim Misciocia's only. When he is out, I wait and call back. I trust him to provide me with the work he thinks the cars need. I have had almost every BMW style there is. Jim keeps is out, I wait and call back. I trust him to provide me with the work he thinks the cars need. I have had almost every BMW style there is. Jim keeps great records and gives good advise on what to do, what can wait, or when to fold! There are some people you enjoy doing business with, he is one of them. When you can go anywhere, it is nice to know someone cares about you- not just the next credit card charge. If he left, I would follow him. Laura M. More

I recently had my last service visit before going out of warranty. Jim Miscioscia went out of his way to make sure all my services got updated. he also made sure that any known issues were looked at because warranty. Jim Miscioscia went out of his way to make sure all my services got updated. he also made sure that any known issues were looked at because my warranty was expiring. I have dealt with him on all my previous visits and have built up a pretty good relationship. My next car will be a BMW and I hope Jim will be my service advisor in the future More

I have bought three BMW X5's from Sheraz Sheikh and they have all been serviced by Jim Miscioscia...they are both super people and have taken great care of me and I would recommend them to anyone. I am they have all been serviced by Jim Miscioscia...they are both super people and have taken great care of me and I would recommend them to anyone. I am going to buy another in the spring and will go directly back to this team and will have the service done there. They make it as easy as it can be...in early, ride to and from work and drive home that evening. What more can I ask for?...they are great More