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Herb Chambers BMW of Boston

Boston, MA

4.8
2,401 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service ...
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1168 Commonwealth Ave

Boston, MA

02134

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August 27, 2014

Always the best I have purchased or leased nine BMWs from Kevin over the last 20 years. The cars are great but the service is better. Great job Kevin and Herb Chamb More

by jdenison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2014 -

Herb Chambers BMW of Boston responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Kevin and everyone here at Herb Chambers BMW, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager

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August 27, 2014

Best car leasing experience ever! I recently leased a BMW X-1 from this dealership. It is my first BMW. Both sales & service far exceeded my expectations! I will always go back to t More

by Brajer
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Mohammad Mirazimi
Aug 28, 2014 -

Herb Chambers BMW of Boston responded

Thank you so much for sharing your superb opinion about us! At Herb Chambers BMW of Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. Mohammad is an asset to our team, and we will make sure your compliments are heard. Enjoy your new X1 and we look forward to your next visit! Best, Melissa Steffy General Manager

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August 27, 2014

Outstanding Experience with Kevin Bugbee Just bought my fourth BMW at Chambers in Boston. Kevin Bugbee is outstanding to deal with. Everything done timely, and correctly. Highly recommend K More

by Lgoo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2014 -

Herb Chambers BMW of Boston responded

I'm so happy to read that you had such a great experience at our dealership, especially while working with Kevin. Kevin is an asset to our team and I will make sure your compliments are heard. Enjoy your new BMW and we look forward to your next visit! Best, Melissa Steffy General Manager

August 25, 2014

Kevin is a Super Star! This is the fourth BMW I have leased and each time I have worked with Kevin. I could not imaging working with anyone else. Kevin understands my car ne More

by Gina Cella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
Aug 25, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Gina, so much for taking the time to share this five-star review. I'm honored to know that this is your 4th BMW lease with Kevin. Kevin is wonderful and such an asset to our team. I will be sure to pass on your recommendation. I hope that your enjoying your new BMW and thank you again for giving us the opportunity to earn your business here at Herb Chambers BMW of Boston! Regards, Melissa Steffy General Manager

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August 25, 2014

Great experience! Excellent experience from start to finish. Chris Gonzales provided great service in linking me up with Brian Wong, the best salesperson I've worked wi More

by nphanneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Goldman, Jason Rocco O'Brien
Aug 25, 2014 -

Herb Chambers BMW of Boston responded

Thank you for the rave review! I'm so happy to know Chris, Brian and Rocco were able to assist you with getting the perfect X5. I will be certain to share your wonderful recommendation with them. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager

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August 22, 2014

Thank you! Great car buying experience. Friendly and helpful staff. From the sales manager Aaron Allsopp to the business manager Jay Goldman - all BMW drivers, t More

by dmojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husan Akram, Jay Goldman, Aaron Allsopp
Aug 22, 2014 -

Herb Chambers BMW of Boston responded

Thank you so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Aaron, Jay and Husan were able to assist you with finding the perfect BMW. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Husan or myself a call. Best, Melissa Steffy General Manager

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August 22, 2014

Do Well Unto Others !!! This is the motto which salesman Kevin Bigbee serves his clients by. He realizes that great service to his clients is paramount. I recently purchased More

by Jcmach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with Kevin here at Herb Chambers BMW of Boston. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Kevin's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager

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August 22, 2014

Rock on Kevin! We bought a certified pre-owed car from Herb Chambers. We had a great experience with the entire process due to Kevin Bugbee, the salesman we worked w More

by marciacrawf75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Aponte
Aug 22, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Marcia, for sharing this wonderful recommendation of Kevin, Nicole and Lindsay. At Herb Chambers BMW, we believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager

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August 21, 2014

World Class Customer Experience My 8th Car lease at Herb Chambers. Why do I keep going back? each time it feels better, quicker and the seamless transition from initial lease-end re More

by chinorao14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole in Finance
Aug 22, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share such wonderful feedback. We know you have many choices when buying a new vehicle, so we really appreciate your business.Kevin is a top-notch sales associates and we are lucky to have him on our team. Thank you for your continued business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Melissa Steffy General Manager

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August 15, 2014

Best dealership in Boston I have purchased several vehicles from Jim MacKenzie at Herb Chambers BMW. Uncle Jimmy makes car buying breeze. It's almost like dealing with family. More

by eude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim MacKenzie
Aug 18, 2014 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston as your BMW dealer. I’m thrilled to know that you're loving your new 435 and so happy that Jim was able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Best, Melissa Steffy General Manager

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