Herb Chambers BMW of Boston

The Best Surprise I recently moved to Boston from California and having never lived in the snow, was a little worried how my previous car could handle it. About 2 weeks I recently moved to Boston from California and having never lived in the snow, was a little worried how my previous car could handle it. About 2 weeks ago my Dad began researching cars without my knowledge. He found Kevin's name online due to his stellar reputation, and began his search. In addition to all the criteria he had for the car, my Dad also wanted to keep all of this a secret from me and complete the transaction from California. Kevin was beyond accommodating, and best of all went completely out of his way to deliver the car to me at my home. To tell a concise version of the story, a friend of mine from home was involved and pretended the car was hers, then Kevin appeared walking up my street yelling about how she had stolen it and that it was NOT her car, then he turned to me and said it's your car. I was totally shocked to say the least. Overall, it was an extremely fun and entertaining process and having Kevin involved really made all the difference. I couldn't have asked for a better experience, and would highly recommend him. Not only will Kevin find you a beautiful car, he'll keep you smiling the entire time. More

I drive by other dealers to get service here A friend at my local service station changed the oil on my 2008 535xi. He could not reset the indicator. As we followed the directions he had, the c A friend at my local service station changed the oil on my 2008 535xi. He could not reset the indicator. As we followed the directions he had, the car went dead. Oh great! Called BMW and got CHRIS ANSLONO; he was most courteous, cool, smart and helpful. I thought the computer was messed up; he said no, check the battery. Sure enough. Local service station recharged it. Worked fine for a day. Next morning, dead again. Recharged it and off to Herb Chambers to see Chris. Chris and others in the Service Department responded with great professionalism. Got a new battery and took care of other issues. Car runs great! Wait there's more! I needed a car; no loaners were available. That’s OK, I'll rent. KEVIN BUGBEE from whom I bought the car and to whom I always say hello when I stop by for service sees me with the rental agent. He stops us and asks me: Can you drive a standard shift? Do you want to have fun today? Can I trust you? After thirty-seven years in the Navy, I responded: Come on Kevin of course! He said: Don't rent. Here’s the key to my car, it's a 335 convertible! What a ride, what a day, what service! Finally, when I picked the car up and looked at it inside and out. I said to myself: They should give a medal to they guy who washed it and cleaned it! I can’t remember it looking so good! I drive by other dealers to get service here with great people like CHRIS AND KEVIN. More

Exceptional quality of service I just got my new 2014 BWM 335i. I have to admit it was a long and difficult process where I was not sure what exactly to do until I met Kevin Bugbee. I just got my new 2014 BWM 335i. I have to admit it was a long and difficult process where I was not sure what exactly to do until I met Kevin Bugbee. I was very impressed by his energy and dedication to help me in making the right decision for me. During the whole process he has shown such a high professionalism, punctuality, determination and knowledge of the cars while being focus on my desire and interest at the same time. He did an excellent job and made the whole process more clear, relax and very pleasant to work with. I will definitely recommend him to anyone who is looking for a car and I will keep on enjoying to work with him in the future. Thank you again Kevin! Rafiou More

Very pleasant experience Kudos to Kevin Bugbee! What a great experience. Professional, friendly, very efficient with personal touch. He made the return of our leased Mini ver Kudos to Kevin Bugbee! What a great experience. Professional, friendly, very efficient with personal touch. He made the return of our leased Mini very pleasant, quick and easy. Thank you! More

Thank you I just got my new 2014 328xi from Herb Chambers BMW of Boston. Husan helped me a lot. He gave me some useful advice, and a good price. I would recomme I just got my new 2014 328xi from Herb Chambers BMW of Boston. Husan helped me a lot. He gave me some useful advice, and a good price. I would recommend this dealership to my friends. More

New 428ix and Kevin Bugbee I have just had a new BMW delivered in time to enjoy the fall weather top down Kevin delivered this vehicle and provided a informative and enjoyabl I have just had a new BMW delivered in time to enjoy the fall weather top down Kevin delivered this vehicle and provided a informative and enjoyable experience making the final step of leasing perfect I have done business with this dealership for years and all from top management to service have always provided first class service. Herb Chambers must be proud of the staff and the business he has built. I would recommend this dealership over any I have tried over the years, this is vehicle number 5 in recent years! More

Kevin Bugbee I have worked with Kevin for nearly 20 years, buying or leasing 7 or 8 BMWs. He consistently goes above and beyond what I have seen from other salesp I have worked with Kevin for nearly 20 years, buying or leasing 7 or 8 BMWs. He consistently goes above and beyond what I have seen from other salespeople to provide a terrific customer service experience throughout a vehicle's lifecycle, from buying/leasing to service to selling/returning. He is a pleasure to work with, always. Thanks Kevin. More

Kevin Bugbee - the best experience ever! On Friday morning, I went into Herb Chambers to see Kevin Bugbee. I had a problem! I needed a brand new car the same day. I never saw anyone work s On Friday morning, I went into Herb Chambers to see Kevin Bugbee. I had a problem! I needed a brand new car the same day. I never saw anyone work so hard and rally the team so well as Kevin. It was amazing, but by the end of the day, I had a brand new X5. Needless to say, I was impressed. More

Kevin Bugbee rocks! Kevin is the best sales guy I've ever worked with. I hate to even call it sales. He is a true partner and I really trust him. He goes out of his way t Kevin is the best sales guy I've ever worked with. I hate to even call it sales. He is a true partner and I really trust him. He goes out of his way to make having my BMW serviced an easy experience. I know the dealership supports great client service too. Everyone there is nice and helpful. I'm on BMW #3 and plan on sticking with Kevin for #4! And I just had my car detailed (their gift) and it's beautiful! More

Great experience & love my new BMW! Tom and Marc made my first buying experience seamless and easy! I would definitely recommend both to any new or returning customers. Thank you for new Tom and Marc made my first buying experience seamless and easy! I would definitely recommend both to any new or returning customers. Thank you for new BMW 3 series! More