Back

Herb Chambers BMW of Boston

Boston, MA

4.8
2,351 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 2,351 reviews

June 22, 2014

Excellent Experience My experience when purchasing my car this week was excellent. I purchased BMW X5. My client advisor Ahmed Jabrane was extremely helpful and gave out More

by popcorn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane Client Advisor
Jun 23, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your kind recommendation of Ahmed. At Herb Chambers BMW of Boston, we believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

June 18, 2014

Excellent 428xi buying experience After shopping a number of dealerships for my second BMW convertible, getting misinformation, lack of response, bad offers for my trade in, etc...alon More

by MaroTitus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay the Contracts Guy!, Tom LaLicata
Jun 18, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Maro, for taking the time to share your encouraging words and kind recommendation of Nick and Tom. At Herb Chambers BMW of Boston, we take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

June 18, 2014

Highly Professional Treatment Abdou was recommended by a colleague who had leased cars with Abdou before. I was not sure if I wanted to lease or buy used and have hated my experien More

by bcmoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful rating. We work very hard to ensure that each guest is 100% satisfied with the Herb Chambers BMW of Boston experience. I’m so pleased to hear that Abdou proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

June 16, 2014

Beyond amazing Good morning, Melissa. On Friday (yesterday about 1:30 p.m.) I started having trouble with my 1998 BMW 5 series and was able to make it to your serv More

by JDM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Anslono, Chris Anslono
June 15, 2014

Great job!!! The team at Herb Chambers Bmw Boston exemplifies what excellent customer service is. This was by far the best experience buying a car and some of the More

by cocodog6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammed Kaleem, Justin Shin, Justin Shin, Tom LaLicata
Jun 17, 2014 -

Herb Chambers BMW of Boston responded

Thank you for the kind recommendation. It's an honor to hear you speak so highly of Marc, Tom, Justin, Muhammad and our dealership as a whole. We value your business and look forward to assisting you with your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

June 14, 2014

generally speaking. My service at bmw was great I would recommend this center to anyone thats trying to buy a bmw to getting it serviced. These guys truley helped me a More

by bmw535xi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dan drinkwater an I forgot chis last name survice advisor , Chris Anslono
Jun 16, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with our service team here at Herb Chambers BMW of Boston. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Dan and Chris's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

June 11, 2014

Excelllent Customer Service If you're in the market for a BMW- reach out to Sheraz Sheikh. He was outstanding in his dedication to helping me find the right vehicle. He's patient More

by AlbertBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Albert, so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Sheraz was able to assist you with finding the perfect BMW. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Sheraz or myself a call. Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

May 28, 2014

Great Dealership Got a beautiful 2012 535i X-Type for a great price. Originally I was only going to look at the car and ended up leaving with it. Both Richard and Flor More

by dschlosser15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baldani
May 28, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share such wonderful feedback. We know you have many choices when buying a new vehicle, so we really appreciate your business. Richard and Flora are top-notch sales associates and we are lucky to have them on our team. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

May 27, 2014

Great cars, great service, great time! I had an overall great experience with Herb Chambers BMW of Boston. While I was viewing their inventory online, I found my dream car. The next day, I More

by mariahk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2014 -

Herb Chambers BMW of Boston responded

Mariah, I’m so happy to hear Sean and Flora were able to provide you with a great experience while purchasing your dream car. I hope you’re enjoying your new car and sincerely appreciate you taking time to share your encouraging words. I’ll be certain to share them with Flora and Sean. Thank you for choosing Herb Chambers BMW of Boston and we look forward to serving all of your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

May 24, 2014

Sheraz was excellent and a real pleasure to work with! Before I went to Herb Chambers of Boston, I had visited several other dealerships around my area. I feel I was so lucky that I eventually went to Herb More

by suesyang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I'm so pleased Sheraz was able to assist you with your X1 and that everything went so smoothly. We truly value your business and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager Herb Chambers BMW of Boston

...
208
...