
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Experience My experience when purchasing my car this week was excellent. I purchased BMW X5. My client advisor Ahmed Jabrane was extremely helpful and gave out My experience when purchasing my car this week was excellent. I purchased BMW X5. My client advisor Ahmed Jabrane was extremely helpful and gave out standing customer service, which is rear these days. The most outstanding part of my experience it only took me a short period of time to drive my car off the same day. I would recommend this dealership without reservation. More
Excellent 428xi buying experience After shopping a number of dealerships for my second BMW convertible, getting misinformation, lack of response, bad offers for my trade in, etc...alon After shopping a number of dealerships for my second BMW convertible, getting misinformation, lack of response, bad offers for my trade in, etc...along comes Nick Lagas to save the day. Responsive, simplified process, extremely helpful. I'm somewhat new to the area, and this is my first MA car purchase...and others can follow with ease, now that I have a dealership to return to for ALL subsequent purchases. More
Highly Professional Treatment Abdou was recommended by a colleague who had leased cars with Abdou before. I was not sure if I wanted to lease or buy used and have hated my experien Abdou was recommended by a colleague who had leased cars with Abdou before. I was not sure if I wanted to lease or buy used and have hated my experiences with any time i have bought a car before. This was my first time to a BMW dealer, and I was totally impressed by the way I was treated. Abdou was never pushy, but very thorough in explaining all my options and helped me make the decision to buy, which was my first choice, but wanted more information. He really did figure out what car would be a match for my needs and did not push for something I didn't want or need. I was impressed by a company that would have such intelligent and talented employees. It made me feel good about the whole place and helped me understand that this was a great investment. The help I have received on the service end has also been excellent. Abdou was someone I could tell would be great at any job he did, so that made me even happier to have him assisting me. More
Beyond amazing Good morning, Melissa. On Friday (yesterday about 1:30 p.m.) I started having trouble with my 1998 BMW 5 series and was able to make it to your serv Good morning, Melissa. On Friday (yesterday about 1:30 p.m.) I started having trouble with my 1998 BMW 5 series and was able to make it to your service center on Commonwealth Avenue. I was stunned by the responsiveness of Chris Anslono. His caring and solution development about my car was something I'd only imagined. Chris made service work! He is amazing and gave the best BMW service I have EVER had. (and I have spent thousands keeping my car at a strong level at other dealerships!). He found the answer to my car's issue (wheel sensor), ordered the part, helped me get a loaner, and had me on my way to my nephew's graduation in Vermont. I could not believe it. My car will be ready on Sunday. I promised I would write you ( I asked for your e-mail) to honor his professionalism. I have never ever been so well cared about as a customer. Moreover, the support staff with the loaner and just the whole tone of your BMW center are beyond outstanding. I can't thank you enough. Please convey my deep respect for Chris to him. He makes a difference! John Miller More
Great job!!! The team at Herb Chambers Bmw Boston exemplifies what excellent customer service is. This was by far the best experience buying a car and some of the The team at Herb Chambers Bmw Boston exemplifies what excellent customer service is. This was by far the best experience buying a car and some of the best customer service in any service industry. The team was knowledgeable, professional and went above and beyond to make a deal!! I have already recommended them to many guest and will continue to do so. Thanks to Tom, Marc, Justin, and Muhammed!!! More
generally speaking. My service at bmw was great I would recommend this center to anyone thats trying to buy a bmw to getting it serviced. These guys truley helped me a My service at bmw was great I would recommend this center to anyone thats trying to buy a bmw to getting it serviced. These guys truley helped me alot came in on thursday of lastweek helped me with my problem back in thursday that just passed helped me tremendously again got me a loaner an off to my busy day I went. Fantastic people open minds an will get the job done. More
Excelllent Customer Service If you're in the market for a BMW- reach out to Sheraz Sheikh. He was outstanding in his dedication to helping me find the right vehicle. He's patient If you're in the market for a BMW- reach out to Sheraz Sheikh. He was outstanding in his dedication to helping me find the right vehicle. He's patient, responsive and gives honest feedback as to what option is best based on my needs. He can be reached at: (617)731-1700 ext.126 or email sheraz@herbchambers.com. I believe he's been at this dealership for 10+ years so there's no lack of knowledge and his commitment to customer service is excellent. Congratulations to Mr. Herb Chambers for employing such people as Sheraz. I would highly recommend theirs services, and specifically ask for Sheraz. He's a guy you want on your side. More
Great Dealership Got a beautiful 2012 535i X-Type for a great price. Originally I was only going to look at the car and ended up leaving with it. Both Richard and Flor Got a beautiful 2012 535i X-Type for a great price. Originally I was only going to look at the car and ended up leaving with it. Both Richard and Flora were wonderful to work with. I'd highly recommend Herb Chambers BMW!!! More
Great cars, great service, great time! I had an overall great experience with Herb Chambers BMW of Boston. While I was viewing their inventory online, I found my dream car. The next day, I I had an overall great experience with Herb Chambers BMW of Boston. While I was viewing their inventory online, I found my dream car. The next day, I called the dealer and the process of making the car mine began. When I arrived at the dealer, I immediately felt comfortable. The employees were so friendly and helpful. Sean ultimately helped me buy the car. He was friendly and open to negotiation. He thoroughly explained all of the nooks and crannies of the vehicle. Flora helped make affording the car realistic! Thanks so much for helping me get my dream car! Also, good food! More
Sheraz was excellent and a real pleasure to work with! Before I went to Herb Chambers of Boston, I had visited several other dealerships around my area. I feel I was so lucky that I eventually went to Herb Before I went to Herb Chambers of Boston, I had visited several other dealerships around my area. I feel I was so lucky that I eventually went to Herb Chambers of Boston and was assigned Sheraz as my sales advisor. I enjoyed the whole process of purchasing a new X1 from Herb Chambers of Boston all because Sheraz Sheikh is such a pleasure to work with. First, he is exceptional in understanding my preferences precisely and quickly thanks to his volumes of knowledge and experience in BMW. I was a little picky over features, and there’s not a lot of inventory to choose from. But very quickly he found the exact car that matches all my needs! Second, Sheraz is efficient, professional, down-to-earth, and honest. Price negotiation process is smooth. There is no pressure. The subsequent paperwork process with Sheraz and finance manager Flora Abbasi is also easy and pleasant. Sheraz also helped find a better rate for me which just exceeded my expectation. Third, Sheraz is courteous, friendly, nice and warm. He went over all the features with me when the car was delivered. He also followed up with me on any questions I may have on the car afterwards. The Herb Chambers of Boston team made the whole experience so amazing and enjoyable. Sheraz is an exceptional BMW Advisor, and I will definitely go to him for my next BMW when it’s time. I highly recommend Sheraz Sheikh and Herb Chambers of Boston to anyone considering buying or leasing a BMW. More