Herb Chambers BMW of Boston

Awesome experience - super cool dealership and salesperson! I previously owned a Benz sedan, but I was fed up with the dealership in Somerville, MA. We were in need of a larger car for our family of four and sp I previously owned a Benz sedan, but I was fed up with the dealership in Somerville, MA. We were in need of a larger car for our family of four and sports equipment. My husband LOVES BMW so we gave Herb Chambers BMW of Boston a try. Our experience with Ahmed Jobrane could not have been more positive. He is extremely professional, communicates well and what I appreciated most was his 'anti-car-salesman' purely no gimmick approach. I felt we had no time to waste as our warranty on the old car had expired and had two kids in tow while at the dealership. He was extremely respectful of our time and was an absolute pleasure to work with. As my husband says, he underpromised and overdelivered. We LOVE our new BMW and will definitely be back in touch with Ahmed Jobrane at Herb Chambers BMW of Boston for our next vehicle! More

Hassle free, no stress experience! After narrowing down my search for a new car to either or BMW or Mercedes Benz, I went to Herb Chambers BMW Boston to check out the BMW. If you are co After narrowing down my search for a new car to either or BMW or Mercedes Benz, I went to Herb Chambers BMW Boston to check out the BMW. If you are considering a BMW, go see Jason O'Brien at BMW Boston! My experience at this dealership was great! Jason was very helpful- from spending as much time as needed answering all of my questions about the BMW, to also offering a contact person's name and number at Mercedes Benz! Though I have not made up my mind about which car to go with yet, Jason is definitely the one to talk to about a BMW. I would highly recommend talking to Jason O'Brien for a stress free conversation/purchase at BMW Boston! More

Top Notch Sales and Service team I just finished purchasing my second car from Herb Chambers BMW of Boston, and had the great pleasure work with Sheraz Sheikh. The sales experience wa I just finished purchasing my second car from Herb Chambers BMW of Boston, and had the great pleasure work with Sheraz Sheikh. The sales experience was the most professional and friendly I have received, which I have come to expect given my original one. Sheraz and the team continue to deliver on that expectation, and in many aspects continue to surpass it. I would like to highly recommend Sheraz and Herb Chambers BMW of Boston for their high performance car buy. Choose the Ultimate Sales Experience when you choose to drive the Ultimate Driving Machine. More

Stress free car buying experience! I was very impressed with my experience at Herb Chambers BMW of Boston. I felt as though the whole transaction was transparent and well beyond fair. I was very impressed with my experience at Herb Chambers BMW of Boston. I felt as though the whole transaction was transparent and well beyond fair. The Sales Manager wasn't behind a closed door having a secret conversation with a Sales Rep. Jason and Abdu both spoke with me directly about all of the details; they accommodated my desire to test drive on multiple occasions before confirming my decision to move forward with the purchase. And they were very patient with me as I asked a bunch of detailed questions! I would highly recommend this dealership for anyone looking to drive off with the utmost confidence that they bought the right car, for the right price and were treated with respect while doing so. More

Cordial, Knowledgeable Staff and Quality Service I purchased my third BMW from Herb Chambers, Boston (a 535XIGT). As always, Jason O'Brien found the exact car I was looking for. (I have been buying I purchased my third BMW from Herb Chambers, Boston (a 535XIGT). As always, Jason O'Brien found the exact car I was looking for. (I have been buying SAABs and BMWs from Jason for over 15 years). Once again, I found all the staff who worked with me to be professional, cordial and knowledgeable. Jim MacKenzie handled all of the paperwork and had the car ready for delivery on the promised date. I am most impressed with the attention to detail and the careful preparation of the car prior to delivery. Justin Shin explained the financing in detail and obtained a loan that satisfied my needs. Kudos to all of the above-mentioned for making this an effortless and pleasing buying experience. I look forward to buying my next car from Jason and staff. More

Always a good experience! In the last 10 years, I have bought 6 cars from Herb Chambers, several of which have been BMWs. I keep coming back as I know that I always get the be In the last 10 years, I have bought 6 cars from Herb Chambers, several of which have been BMWs. I keep coming back as I know that I always get the best deal available – and my family and friends whom I’ve referred to Herb Chambers would agree! I got my most recent BMW a few months ago and the folks at the BMW Boston store made this purchase extremely easy for me. The sales staff – and especially the sales manager, Jason Rocco O’Brien – took the time to listen to what I wanted and suggested the best options for me. I never felt pressured nor did I feel that they were making me buy more than what I needed. They kept me informed as to the status of the car (as I did not buy off the lot) and made sure that everything was ready when I went to pick it up so that I did not have sit and wait. When necessary, I also take my car to be serviced at BMW Boston – I’ve never had a problem getting a loaner when I request one, or a ride from the shuttle, and the staff there is always extremely pleasant. I cannot emphasize enough how much the management at Herb Chambers wants to make sure that you buy the best car for you – for the non-BMWs I’ve bought, and for those family members who have not yet discovered the pleasure of driving a BMW, Jason O’Brien has coordinated with the sales managers at other Herb Chambers stores to make sure we are treated just as well and has ensured that we’ve had a pleasant shopping experience. I know that most people dread the process, but I can honestly say that I always look forward to getting a new car! More

Great experience with Herb Chambers I leased a 2013 X5 with Kevin Bugbee at Herb Chambers a couple years ago. I had a great, efficient experience leasing the car and Kevin was terrific. I leased a 2013 X5 with Kevin Bugbee at Herb Chambers a couple years ago. I had a great, efficient experience leasing the car and Kevin was terrific. I recently moved and wanted to terminate the lease 6 months before expiration. Once again Kevin was terrific helping me understand my options and then going out of his way to facilitate the return of the car. I felt like Kevin was on my side helping me understand and analyze my options. It was a first class experience all around. I highly recommend Kevin and Herb Chambers More

Great Experience I recently purchased a vehicle from this location and had a fantastic experience. I worked with Khusan Akram could not have made working with him any I recently purchased a vehicle from this location and had a fantastic experience. I worked with Khusan Akram could not have made working with him any better. He was calm, patient, and really listened and cared about what I wanted. I definitely recommend working with him to anyone looking to buy a BMW. More

The definition of excellent customer service! I recently had my vehicle towed in after someone had hit me. I called into Herb Chambers BMW of Boston's service department in a bad mood and left sat I recently had my vehicle towed in after someone had hit me. I called into Herb Chambers BMW of Boston's service department in a bad mood and left satisfied. I was nervous my vehicle would not get towed in and taken to the body shop, but after talking to Dan Drinkwater I was confident it was going to happen! Dan Drinkwater is the definition of what exceptional customer service is. He followed up with me throughout the day to make sure everything was being taken care of. Now when I call into the service department I will make sure I always ask directly for Dan and nobody else! Thanks Dan! More

Service Review I came into BMW of Boston to get my door fixed today. Both the salesman, Ahmed Jabrane, and service department, Evan Folsom, were extremely helpful. T I came into BMW of Boston to get my door fixed today. Both the salesman, Ahmed Jabrane, and service department, Evan Folsom, were extremely helpful. They went out of their way to make it a pleasant and quick experience. More