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Herb Chambers BMW of Boston

Boston, MA

4.8
2,355 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,355 reviews

September 02, 2014

Kevin Bugbee - the best experience ever! On Friday morning, I went into Herb Chambers to see Kevin Bugbee. I had a problem! I needed a brand new car the same day. I never saw anyone work s More

by dgack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2014 -

Herb Chambers BMW of Boston responded

Thank you for your encouraging words and kind recommendation of Kevin. At Herb Chambers BMW of Boston, we take great pride in surpassing any and all expectations you might have in your car buying decision. We truly value your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager

September 02, 2014

Kevin Bugbee I have worked with Kevin for nearly 20 years, buying or leasing 7 or 8 BMWs. He consistently goes above and beyond what I have seen from other salesp More

by sl95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with Kevin. I’m so glad to hear you have had such enjoyable visits over the past 20 years. Kevin is wonderful and I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers BMW of Boston for your automotive needs! Best, Melissa Steffy General Manager

August 29, 2014

Kevin Bugbee rocks! Kevin is the best sales guy I've ever worked with. I hate to even call it sales. He is a true partner and I really trust him. He goes out of his way t More

by Karen Dendy Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Karen, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Kevin and everyone here at Herb Chambers BMW, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager

August 28, 2014

Great experience & love my new BMW! Tom and Marc made my first buying experience seamless and easy! I would definitely recommend both to any new or returning customers. Thank you for new More

by crl17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom LaLicata
Aug 28, 2014 -

Herb Chambers BMW of Boston responded

Thank you for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Marc and Tom were able to assist you with finding the perfect BMW. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Marc or myself a call. Best, Melissa Steffy General Manager

August 27, 2014

Always the best I have purchased or leased nine BMWs from Kevin over the last 20 years. The cars are great but the service is better. Great job Kevin and Herb Chamb More

by jdenison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2014 -

Herb Chambers BMW of Boston responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Kevin and everyone here at Herb Chambers BMW, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy General Manager

August 27, 2014

Outstanding Experience with Kevin Bugbee Just bought my fourth BMW at Chambers in Boston. Kevin Bugbee is outstanding to deal with. Everything done timely, and correctly. Highly recommend K More

by Lgoo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2014 -

Herb Chambers BMW of Boston responded

I'm so happy to read that you had such a great experience at our dealership, especially while working with Kevin. Kevin is an asset to our team and I will make sure your compliments are heard. Enjoy your new BMW and we look forward to your next visit! Best, Melissa Steffy General Manager

August 27, 2014

Best car leasing experience ever! I recently leased a BMW X-1 from this dealership. It is my first BMW. Both sales & service far exceeded my expectations! I will always go back to t More

by Brajer
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Mohammad Mirazimi
Aug 28, 2014 -

Herb Chambers BMW of Boston responded

Thank you so much for sharing your superb opinion about us! At Herb Chambers BMW of Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. Mohammad is an asset to our team, and we will make sure your compliments are heard. Enjoy your new X1 and we look forward to your next visit! Best, Melissa Steffy General Manager

August 25, 2014

Great experience! Excellent experience from start to finish. Chris Gonzales provided great service in linking me up with Brian Wong, the best salesperson I've worked wi More

by nphanneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Goldman, Jason Rocco O'Brien
Aug 25, 2014 -

Herb Chambers BMW of Boston responded

Thank you for the rave review! I'm so happy to know Chris, Brian and Rocco were able to assist you with getting the perfect X5. I will be certain to share your wonderful recommendation with them. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager

August 25, 2014

Kevin is a Super Star! This is the fourth BMW I have leased and each time I have worked with Kevin. I could not imaging working with anyone else. Kevin understands my car ne More

by Gina Cella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bugbee
Aug 25, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Gina, so much for taking the time to share this five-star review. I'm honored to know that this is your 4th BMW lease with Kevin. Kevin is wonderful and such an asset to our team. I will be sure to pass on your recommendation. I hope that your enjoying your new BMW and thank you again for giving us the opportunity to earn your business here at Herb Chambers BMW of Boston! Regards, Melissa Steffy General Manager

August 22, 2014

Do Well Unto Others !!! This is the motto which salesman Kevin Bigbee serves his clients by. He realizes that great service to his clients is paramount. I recently purchased More

by Jcmach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with Kevin here at Herb Chambers BMW of Boston. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Kevin's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager

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