Herb Chambers BMW of Boston

amazing experience Everyone was SO friendly and client service oriented. i was blown away and left the dealership smiling. They drove me door to door both ways and were Everyone was SO friendly and client service oriented. i was blown away and left the dealership smiling. They drove me door to door both ways and were hugely accommodating. More

So glad we met Ahmed! Ahmed hustled to get us the best deal, looking at inventory from other states and dealers. He returned a call from me on his day off and is always pl Ahmed hustled to get us the best deal, looking at inventory from other states and dealers. He returned a call from me on his day off and is always pleasant to work with. I highly recommend working with him! - DW More

Hands Down Best Dealership Experience I don't normally write reviews, but I was absolutely blown away by the experience I had at Herb Chambers BMW of Boston. Mark Lande and his team are th I don't normally write reviews, but I was absolutely blown away by the experience I had at Herb Chambers BMW of Boston. Mark Lande and his team are the friendliest, most professional, most genuine people you will ever meet – a very rare combination in this business. The way they operate should be the model for all dealerships because I have never left a dealership feeling as satisfied as I did when I walked out of Herb Chambers. Mark is exceptional – he went out of his way to be as helpful and accommodating as he possibly could. What a difference it makes when a dealership has extraordinary people. I can't say enough about this dealership and its outstanding team. They have the X factor that puts them in a class by themselves. Can't wait to go back to Mark for my next BMW. More

LOVED IT Husan and his manager, Jason made my purchase quick, easy, and pleasant. They truly listed to my needs as a customer and were able to find the best ca Husan and his manager, Jason made my purchase quick, easy, and pleasant. They truly listed to my needs as a customer and were able to find the best car that works for me. I HIGHLY recommend contacting Husan at BMW for you future car buying experience. More

Best car purchase experience ever! I have had many luxury model cars and I must say that the BMW 4 series is my favorite. The whole buying experience at Herb Chambers BMW was painless I have had many luxury model cars and I must say that the BMW 4 series is my favorite. The whole buying experience at Herb Chambers BMW was painless and my advisor, Marc Cleary, was outstanding. He did an excellent job of keeping me informed of the progress of my car which I ordered. When I picked the car up, he did a great job reviewing all of the features. He also followed up a few days after I picked up the car to offer assistance if I needed it. I have purchased other cars from Herb Chambers (Honda, Porsche) and have always been very happy with the level of service and support during the purchase process as well as the ongoing maintenance of the cars. More

Buying process of a CPO X3 I am very happy with the help I received from Ahmed for my CPO X3. He was really prompt and professional when answering all of my questions and reque I am very happy with the help I received from Ahmed for my CPO X3. He was really prompt and professional when answering all of my questions and requests. Such a great pleasure to deal with him and the people at Herb Chambers BMW. I am glad I returned to this place and continue to be a customer. More

Ultimate car shopping experience The class of service and honest communication at this BMW dealership, Herb Chamber BMW in Boston is unmatched! Do not lose out before checking wit The class of service and honest communication at this BMW dealership, Herb Chamber BMW in Boston is unmatched! Do not lose out before checking with this dealership or, even better yet, make it your first stop to save time and money. I was promised over the phone by sale's manager, Jason O'Brien that: ?We make your trip worthwhile?. Sure enough, he honored his word and more, yes more! This was the best car shopping experience ever, thanks to Jason and his staff Mark Lande and Tom Lalicata. Beside the great deal, it is always a great pleasure to meet people with high integrity who honor their word and are willing to take that extra step to make a customer satisfaction their number one priority! I truly appreciate Jason and his team, Mark and Tom for making my BMW shopping an Ultimate Shopping experience. Please keep up with your outstanding customer support and services, thanks again for such a great deal. More

A Very Happy Customer i was looking for a few things when i selected my most recent car: 4WD or AWD, decent gas mileage, sporty exterior & a luxurious interior. checked ou i was looking for a few things when i selected my most recent car: 4WD or AWD, decent gas mileage, sporty exterior & a luxurious interior. checked out quirk jeep, herb chambers ford, quirk kia, and quirk subaru. to my surprise, the car that caught my eye was a used bmw x3 in one of the quirk lots. the service that i received at herb chambers ford was superior to any of the 3 quirk locations, and i have to admit that the recent herb chambers billboard marketing campaign intrigued me. after doing some online research, i went to herb chambers bmw in boston (allston), looking for a used x1 or x3. parking is brutal in this area, but ahmed met us on the curb and personally saw to it that our car was safely parked around the corner. he was pleasant and polite and he made us feel very comfortable. once in the showroom, he asked me a few questions, and i asked a few of him. he did a great job of explaining my options and the features of each model and i actually decided to pursue a 328i x-type instead of an suv. he took good mental notes and showed me to 2 cars, virtually identical. with slightly different mileage; both were beautiful and essentially perfect. i liked that he let my lady and i take a spin in the car, on our own. after a nice drive around brookline and brighton, we knew that we were going to buy the car; it was amazing! when we returned, ahmed did a solid job of walking us through the transaction and keeping us comfy. i appreciated that herb chambers dealerships dont haggle during used car transactions, because that process is always annoying. we purchased a certified pre-owned 2011 328i x-type and the price was appropriate. met with miguel in finance and ended up getting the tire package and the maintenance package. i never know whether or not i should invest in these optional agreements, but miguel talked me into them and locked in a 5 year rate for a 6 year billing agreement, to keep my payment below $500 monthly. went back to the dealership the next day. the car was a little delayed, but we left very, very happy. ahmed has checked in a couple of times via text to make sure that we are enjoying the car, and we sure are. i highly recommend herb chambers bmw boston, especially ahmed. he really put us at ease, made the process easy, and sold us an awesome car More

Pure Service and Excellence I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic folks to work with! They go the extra mile covering all the details to ensure your time and effort to transact is enjoyable. Truly a first class service team. If you’re looking to purchase a BMW, I’d recommend a call to Kevin Bugbee to get you started. More