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Herb Chambers BMW of Boston

Boston, MA

4.8
2,365 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,365 reviews

December 16, 2014

Best Manager Manager Jason O'Brien from Herb Chamber's of Boston is the best car salesman I've had the pleasure of dealing with. He took his time to make sure I go More

by jessicaleigh.hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rocco O'Brien
Dec 16, 2014 -

Herb Chambers BMW of Boston responded

Thank you, Jessica Leigh, for taking the time to share your experience with Jason. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers BMW of Boston for your automotive needs! Happy Holidays! Melissa Steffy, General Manager

December 16, 2014

Will be a long time customer! I had a great experience getting into my new BMW. The staff was very helpful and friendly! I got a great deal and love my new car! Would recommend any More

by jberk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Lee, Jason Rocco O'Brien
Dec 16, 2014 -

Herb Chambers BMW of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers BMW for your purchase needs. It’s a pleasure to read that Jason, Nick and Brian were able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 16, 2014

Great Atmosphere Very friendly staff that answered all my questions without any pressure to buy. I had a pleasant experience and I am enjoying my new BMW everyday! More

by skarras3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Rocco O'Brien
Dec 16, 2014 -

Herb Chambers BMW of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers BMW for your purchase needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 12, 2014

Hassle free, no stress experience! After narrowing down my search for a new car to either or BMW or Mercedes Benz, I went to Herb Chambers BMW Boston to check out the BMW. If you are co More

by sarah78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rocco O'Brien
Dec 12, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with Jason. It’s a pleasure to hear that Jason was so helpful to you and that he provided you with an overall great experience. We appreciate your feedback and look forward to the opportunity to serve your automotive needs in the future. Happy Holidays! Melissa Steffy, General Manager

December 12, 2014

Awesome experience - super cool dealership and salesperson! I previously owned a Benz sedan, but I was fed up with the dealership in Somerville, MA. We were in need of a larger car for our family of four and sp More

by R.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your experience with Ahmed. It’s a pleasure to hear that he was so helpful to you and your family. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 10, 2014

Top Notch Sales and Service team I just finished purchasing my second car from Herb Chambers BMW of Boston, and had the great pleasure work with Sheraz Sheikh. The sales experience wa More

by htms.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Herb Chambers BMW of Boston responded

Thank you for sharing your review and thank you for your 2nd purchase from us! I'm so pleased to learn that Sheraz made your visit professional and enjoyable. He is a great asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Melissa Steffy, General Manager

December 10, 2014

Stress free car buying experience! I was very impressed with my experience at Herb Chambers BMW of Boston. I felt as though the whole transaction was transparent and well beyond fair. More

by happydee50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Rocco O'Brien
Dec 10, 2014 -

Herb Chambers BMW of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers BMW for your purchase needs. It’s a pleasure to read that Jason and Abdu were able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 10, 2014

Cordial, Knowledgeable Staff and Quality Service I purchased my third BMW from Herb Chambers, Boston (a 535XIGT). As always, Jason O'Brien found the exact car I was looking for. (I have been buying More

by John Grassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim MacKenzie, Justin Shin, Jason Rocco O'Brien
Dec 10, 2014 -

Herb Chambers BMW of Boston responded

Thank you, John, for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. I'm so glad Jason, Justin and Jim have been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy Holidays! Melissa Steffy, General Manager

December 09, 2014

Always a good experience! In the last 10 years, I have bought 6 cars from Herb Chambers, several of which have been BMWs. I keep coming back as I know that I always get the be More

by a02446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rocco O'Brien
Dec 10, 2014 -

Herb Chambers BMW of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers BMW for your purchase needs. It’s a pleasure to read that Jason was able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 08, 2014

Great experience with Herb Chambers I leased a 2013 X5 with Kevin Bugbee at Herb Chambers a couple years ago. I had a great, efficient experience leasing the car and Kevin was terrific. More

by s02111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2014 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Kevin is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Melissa Steffy, General Manager

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