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Herb Chambers BMW of Boston
Boston, MA
2,338 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,338 reviews
April 30, 2024
Enjoyed my experience at herb Chambers bmw, James was very helpful, service was fast and easy very helpful, service was fast and easy More
by Sagittarius02905
April 30, 2024
My experience with Higor was excellent. Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, ex Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, explaining the process undertaken by the mechanic. I could not be happier with Higor's expert assistance. More
by johnturchi
Employees Worked With
April 30, 2024
Hadi is very knowledgeable and attentive to the needs of customers. My experience with Hadi was excellent as usual. customers. My experience with Hadi was excellent as usual. More
by ladanvessal
April 30, 2024
Very happy that Sheraz showed me this x4 m model; after taking a test drive, it was a definite yes. Process for paperwork, registration, and the pick up of the car went smoothly. When I went in to pick it taking a test drive, it was a definite yes. Process for paperwork, registration, and the pick up of the car went smoothly. When I went in to pick it up, I got a super comprehensive overview of all of the functionalities of the car. Thanks all for the service ! More
by Suzi
Employees Worked With
Other Employees :
Young guy with the blond hair - don’t remember his name but gave me a super good rundown of the functionalities of the car!
April 26, 2024
Very professional, no pressure and attentive to the needs of the consumer. Clean and bright environment. of the consumer. Clean and bright environment. More
by seth_doolin
April 24, 2024
Ah! Abdou, you made my husband's and my life easier. We came in and did not know what to expect, but Abdou's guidance clarified everything. Abdou, you made my husband's and my life easier. We came in and did not know what to expect, but Abdou's guidance clarified everything. More
by Floris L.
April 23, 2024
Higor is the most helpful effective and efficient service manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properl manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properly provide excellent customer care. A consummate professional! More
by tr
Employees Worked With
April 20, 2024
Great service been a customer for over 20 years and have 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. More
by BMW Guy
Employees Worked With
Other Employees :
Jurrell
April 20, 2024
Was charged $383 for a software update on a certified pre owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reco owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reconsider the price but no dice. I’ve bought 3 cars from this dealership and expected to be treated more fairly. More
by chutchparis
Employees Worked With
Won’t name
April 17, 2024
Nick Lagas was a pleasure to deal with, he did everything that needed to be done. Nick went the extra mile, to meet his customer’s needs, making for a good experience. that needed to be done. Nick went the extra mile, to meet his customer’s needs, making for a good experience. More
by Taylorpeter33
