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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,263 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,263 reviews

November 03, 2024

The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised. More

by ENG2L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided you with efficient and courteous service. It's great to know your car was ready ahead of schedule! Thank you for sharing your experience with us.

November 02, 2024

Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him. More

by Abtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided you with excellent service at Herb Chambers BMW of Boston. Thank you for recommending him and sharing your experience!

October 31, 2024

Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky) More

by October
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston as your go-to spot! We're glad to hear you've had positive experiences with our team. We appreciate your feedback and look forward to serving you again soon!

October 31, 2024

Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, . More

by jmurtha53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to know that Herb Chambers BMW of Boston has earned your trust with our responsive and professional service. We look forward to continuing to take great care of your vehicle!

October 31, 2024

Been in multiple times with no red flags in the inspection and then suddenly 6 months later I had 8 red flags out of no where. Warranties were not checked for coverage on the issues. Recommended $4 More

by grouch_chit0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Higor Teixeira
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the review. I appreciate you bringing this situation to my attention and will make sure it gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Melissa Steffy - General Manager - msteffy@herbchambers.com

October 31, 2024

Prompt, honest and courteous service -- the best BMW dealership in the Boston region by far! More

by ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik and Sammi Iqbal
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

It means so much to hear our team gave you such excellent care! Thank you! – Herb Chambers BMW of Boston

October 31, 2024

Great service all around. Very nice facility. I’m hopeful that the service will be phenomenal. More

by IAm4::u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

We're glad to hear your visit went so well and we appreciate the five-star rating! We look forward to seeing you again! - Herb Chambers BMW of Boston

October 31, 2024

Attentive and knowledgeable sales team; trade in process was good; delivery experience was also good More

by BMW buyer 84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers BMW of Boston responded

Thank you for rating us five stars! The team looks forward to working with you again! We hope you enjoy your new ride! - Herb Chambers BMW of Boston

October 28, 2024

I am from out of town, and having trouble with my x3. The service department did a great job diagnosing the problem and work my insurance company. Super nice and responsive!!! Very impressive. More

by Mhowell462014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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Oct 28, 2024 -

Herb Chambers BMW of Boston responded

Mhowell, we're delighted to hear that our service department at Herb Chambers BMW of Boston was able to assist you so effectively. Thank you for sharing your experience with us! Safe travels back home!

October 28, 2024

Quick and great services. and also good advice for any things that need or should be done in the future. More

by pkulapatnap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
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Oct 28, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided quick service and valuable advice. We look forward to assisting you again in the future!

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