Herb Chambers BMW of Boston

Excellent experience at Herb Chambers Boston thanks to Jing Lau. It was a pleasure working with Jing to guide me through the options and select a car right for me. He was a 10 out of 10 across all element Jing Lau. It was a pleasure working with Jing to guide me through the options and select a car right for me. He was a 10 out of 10 across all elements through out- responsive, not pushy at all, thoughtful, his personality makes you want to work with him. It was a great experience. I returned after driving my new car for a week to meet with a "genius" to learn the car and Jing kindly arranged everything. I feel well taken care of not only through the ordering and purchase process but also beyond. More

Efficient and helpful. Kept informed throughout the process, even though the repairs took longer than anticipated Kept informed throughout the process, even though the repairs took longer than anticipated More

Sheraz was fantastic. As overwhelming as buying a new car can be Sheraz was there every step of the way. He was able to answer all of my questions from the start of the pr As overwhelming as buying a new car can be Sheraz was there every step of the way. He was able to answer all of my questions from the start of the process to the day I was able to pick up my new SUV. I can’t thank him enough for making this process as smooth as it was! More

This is my third BMW purchase, and once again, it was a fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole proce fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole process was efficient, seamless, and their communication was top-notch. Highly recommend this exceptional team! More

This was my first time buying a car from Herb Chambers and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail and answered all my questions and concerns. Could not have been happier. More

The service inspection videos are very helpful and Higor does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promis does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promised. More

Car was overheating. I had it towed in and it was taken care of that day! I had it towed in and it was taken care of that day! More

Had my car brought to the dealership with flat tire. My service advisor had it evaluated and the tire replaced with perfect balancing within 4 hours. Also they very thoroughly cleaned a very dirty car My service advisor had it evaluated and the tire replaced with perfect balancing within 4 hours. Also they very thoroughly cleaned a very dirty car and had it all set at my arrival to pick up. Fantastic exemplary service experience! More

I had a wonderful experience buying a car from Norman at Herb Chambers BMW. Thanks Herb Chambers BMW. Thanks More

Very efficient and friendly service with good communication by text and easy online payment system. communication by text and easy online payment system. More