Herb Chambers BMW of Boston

Excellence in followup On the fifth star, there's a light shade of grey - this need to be red because HC and Kevin Bugbee truly deserve 5 stars. I've leased what seems to be On the fifth star, there's a light shade of grey - this need to be red because HC and Kevin Bugbee truly deserve 5 stars. I've leased what seems to be countless BMWs of all sorts over many years. The look and feel of sales and more importantly service areas change but the people who work there are always attentive and excel in customer service. Kevin calls me out of the blue and a very long phone call about how my car is doing in the snow; I told him my current and still new 435i convertible is amazing in the snow and much better going college hill in snowbound Providence. I've always been hesitant about driving to work in snow in my previous BMWs and I would either take cab or work remotely from home. But not with my new car - a pleasure to drive in snow with warm air on my neck from the vents in the head rest. Kevin even knows all the songs I know and which I play in a bad way. Rock-on Kevin. By the way, the new 4 Series, especially the 435i xdrive convertible is truly amazing. Completed trip to Canton, Ohio and Lexington KY in rapid time and comfort, in spite of horrible weather. More

Chris A. is absolutely the best service advisor Chris is absolutely the best. He' s been my service advisor on different cars for over 10 years, and they don' t come better than him. He' s very prof Chris is absolutely the best. He' s been my service advisor on different cars for over 10 years, and they don' t come better than him. He' s very professional, communicates very well, has a pleasant demeanor, and I never have any doubt in my mind that he puts the customer first. More

Wonderful Experience Kevin was an absolute pleasure to work with. He was extremely helpful and always gave me his honest opinion, which is very rare in the world of car s Kevin was an absolute pleasure to work with. He was extremely helpful and always gave me his honest opinion, which is very rare in the world of car sales. James and Nick were also helpful in the process. I visited 5 BMW dealerships and I would recommend anyone I know to purchase a vehicle from Herb Chambers BMW of Boston. Thank you for making the car buying process painless and enjoyable! Sincerely, Jeremy White More

Great Dealership Kevin Bugbee is an excellent BMW salesman/advisor and a pleasure to work with. I have purchased 3 cars from him over the years and referred many a ha Kevin Bugbee is an excellent BMW salesman/advisor and a pleasure to work with. I have purchased 3 cars from him over the years and referred many a happy customer/friend to him. Both he and the team at Herb Chambers are extremely knowledgable about their products, clear and concise communicators, have excellent customer service and go above and beyond to deliver. I would highly recommend anyone to utilize his services.. More

Concise, clear and wonderful experience. No hassles. Kevin bugbee is without a doubt the most professional salesman I have ever worked with. He made it easy and listened to our requests. This is our tent Kevin bugbee is without a doubt the most professional salesman I have ever worked with. He made it easy and listened to our requests. This is our tenth time going to Kevin and will continue to use him. He is the reason we keep coming back to Herb Chambers BMW More

Make sure you check out Herb Chambers BMW of Boston This is my 3rd time leasing a BMW from HC BMW of Boston and I'm always satisfied. Kevin was professional, helpful and went above and beyond to make su This is my 3rd time leasing a BMW from HC BMW of Boston and I'm always satisfied. Kevin was professional, helpful and went above and beyond to make sure I was in the car I wanted without any hassle or headaches. If you're in the market for a BMW, make sure you make this your first & last stop! More

Great Customer Service I have been to this dealer ship a few times now and every time I've come it has been a great experience. Evan Folsom a Service Advisor at this dealer I have been to this dealer ship a few times now and every time I've come it has been a great experience. Evan Folsom a Service Advisor at this dealer ship goes above and beyond to help me . He will stay on the phone for with my warranty company for over an hour just to make sure I'm covered before I leave. He is very helpful and is a great Customer Advisor. More

Sales Associate goes above and beyond I wanted to have repaired a knick on an alloy wheel which I felt was present when I bought the car. My sales person did not hesitate to take responsi I wanted to have repaired a knick on an alloy wheel which I felt was present when I bought the car. My sales person did not hesitate to take responsibility for the repair. He even took care of making the appointment when I wanted it and came out to the airport to pick me up when the repair was finished. As I was being driven to the dealership on that snowy afternoon I really felt this service was above and beyond expectations. More

Very Professional Sheraz Sheikh, Sr. Client Advisor at Herb Chambers BMW of Boston was very professional and made the purchase a great experience. I am very pleased wit Sheraz Sheikh, Sr. Client Advisor at Herb Chambers BMW of Boston was very professional and made the purchase a great experience. I am very pleased with my purchase. - M Bosse More