Herb Chambers BMW of Boston

Great!! Been a customer for a while now. I've been working with Ahmed. He's very patient and thorough. The service department is good too. They do get you in Been a customer for a while now. I've been working with Ahmed. He's very patient and thorough. The service department is good too. They do get you in and out fairly fast. More

New BMW 335i X-Drive I just picked up my new car this weekend. I had a great experience with Ahmed Jabrane. He was very honest, straightforward, and responsive. We did I just picked up my new car this weekend. I had a great experience with Ahmed Jabrane. He was very honest, straightforward, and responsive. We did most of our communication by email, which was incredibly efficient. No need to play phone tag in this day and age. Also, at the very end of the process, he alerted me to a discount I was entitled to through my insurance company and saved me some more money! Would be happy to do business with him again. More

My recent purchase (March-2015) Sheraz was extremely professional, knowledgeable and very friendly. Overall everything went smooth with my car buying experience at this dealership. Sheraz was extremely professional, knowledgeable and very friendly. Overall everything went smooth with my car buying experience at this dealership. The only not so great experience is the parking difficulties at this dealership but that can be said of anywhere in Boston. More

Bought a new BMW 328d Kevin did a super job, from greet to meet, the paper work, and delivering the car to us. Kevin was a good sales person, but yet, a better person. Al Kevin did a super job, from greet to meet, the paper work, and delivering the car to us. Kevin was a good sales person, but yet, a better person. Almost anybody can sell a car, but he was genuine, trustworthly, and became a friend to my family, in just a few hours we delt with him. Remember Kevin, "Business is people". -JR and Family More

Great experience with the dealership The experience with the dealership was absolutely great. I worked with Joseph Pirolo in Sales. He was very friendly, courteous and professional. I con The experience with the dealership was absolutely great. I worked with Joseph Pirolo in Sales. He was very friendly, courteous and professional. I contacted them via internet sales through Lindsey Taylor. Joseph took his time to explain the different features of the BMW car. He worked with his manager to work out the finance for the car. They worked extended hours to accommodate me and complete the deal. I also got a good fair trade on my old vehicle. Justin Shin worked on the finance and gave me a good APR. Joseph P. even delivered the car so that I could avoid another trip to the dealership in the middle on the snowy winter. All the staff I met were very friendly. Thanks for the nice experience at the dealership. More

New to BMW and already feel like family! I just acquired a BMW in FL and brought it in for a check at BMW Boston. At first, I was told that adding a new number plate wasn't an issue. After co I just acquired a BMW in FL and brought it in for a check at BMW Boston. At first, I was told that adding a new number plate wasn't an issue. After coming in, I was told it will be a $100 charge. Kevin was extremely understanding and helpful and honored what I was told and himself installed the number plate for me. Thank you Kevin! More

Wonderful and friendly experience in joining BMW family !!! Kevin at herb chambers is a wonderful person ! He understood exactly what i want and very friendly. He worked along with me to find the best fit for m Kevin at herb chambers is a wonderful person ! He understood exactly what i want and very friendly. He worked along with me to find the best fit for me. I had sufficient time to work out my preferences and convenience. I would definitely recommend BMW and specifically this dealer to all my friends and any newbie looking for a car ! More

Excellent Experience, unbeatable prices, professional servic After shopping at just about every BMW dealership in the greater Boston area, I settled on Herb Chambers as the BMW dealership to earn my business. A After shopping at just about every BMW dealership in the greater Boston area, I settled on Herb Chambers as the BMW dealership to earn my business. As the second BMW dealership I've worked with, the experience was amazing from the time I contacted them online through pickup of the vehicle. They were able to beat all other quotes on my new 320, and worked tirelessly to arrange the best financing option for my situation. Joseph Pirolo and Justin Chin were wonderful. Would recommend to anyone in New England looking for a new BMW. More

I made a new friend I have only bought my vehicles from herb chambers of boston bmw. I recently leased a new one a few weeks ago and Kevin bugbear made the purchase as s I have only bought my vehicles from herb chambers of boston bmw. I recently leased a new one a few weeks ago and Kevin bugbear made the purchase as seamless as possible . The follow up has been incredible, the personalized service was an over and beyond. He made the purchase more like talking with a friend then "selling" me. I have and will recommend him to everyone looking for a bmw More

Personal matters due to matter to dealership My fiancé and I came to Herb Chambers BMW of Boston to lease a 528xl and worked with Kevin Bugbee. Somehow the deal switched to a 428, and although th My fiancé and I came to Herb Chambers BMW of Boston to lease a 528xl and worked with Kevin Bugbee. Somehow the deal switched to a 428, and although the car Kevin found us didn't have all the equipment we wanted in it we were excited when we put a deposit on the car. Unfortunately I had a family emergency and we both decided it was best to put the new car on hold and get the deposit back.... Kevin specifically my fiancé the deposit could be returned at any point, no questions asked. When I called Kevin was very rude about getting the deposit back. He asked me and my fiancé very inappropriate questions (including if it had to do with a back up camera), he lied and said it would be done right away when it was done 2 days later, and untimately hung up on me while I was in mid sentence. It was bad enough that I had a parent in the hospital.... I did not need added stress from a sales associate. A few days later Kevin called my fiancé again. Not to check on us, not to apologize..... To let him know that he sold the car to someone else. Wow! Well a week later I am back in Mass after a 4 day trip to be with my dad and we already signed papers at South Shore Bmw. Not only were we treated with respect, we got a 528xl for less than the 428 they were selling us here.... And it has a back up camera. More