Herb Chambers BMW of Boston

Accommodating and warm staff Steven Burns, our client advisor, was very attentive to our needs and worked with us closely over a period of months in order to ensure that the car w Steven Burns, our client advisor, was very attentive to our needs and worked with us closely over a period of months in order to ensure that the car we eventually chose was the best fit for us. My family and I were extremely pleased with the care of the sales manager, Jano Letaif, and all her help in securing us a wonderful car. The personnel here truly go the extra mile and hold their customers in high esteem. Could not be happier with my new X1 and with my experience here! More

Aquisition of CPO Vehicle Great sales team, since my initial inquires thru e-mail. Sales associate made all the agreed conditions of the transaction. Great post-sales. Great sales team, since my initial inquires thru e-mail. Sales associate made all the agreed conditions of the transaction. Great post-sales. Recommend the sales associate Mohammed Omar. More

Good experience They are very professional dealer and I had good time doing business with them. Steven is an excellent salesman in the store. If you had a chance to d They are very professional dealer and I had good time doing business with them. Steven is an excellent salesman in the store. If you had a chance to do business with him, he is the right choice. More

Ultimate Service Experience I am a loyal customer of Herb Chambers Boston. Chris Anslono is the best service advisor.! Thanks Chris for keeping my ultimate driving machine in tip I am a loyal customer of Herb Chambers Boston. Chris Anslono is the best service advisor.! Thanks Chris for keeping my ultimate driving machine in tip top shape. More

Outstanding service ... and Kevin Bugbee is the best! I have had the pleasure of purchasing two BMWs from Herb Chambers -- and Kevin Bugbee has been my sales consultant both times. Never has the process o I have had the pleasure of purchasing two BMWs from Herb Chambers -- and Kevin Bugbee has been my sales consultant both times. Never has the process of purchasing an automobile been such a pleasure -- and it doesn't stop there. Kevin is available and also regularly checks in with customers -- and always is willing to go above and beyond. I can't say enough good things about my experience with Herb Chambers and Kevin -- and I've heard wonderful things about HC's other brands too. 5 stars, all the way. More

Best Cary Buying Experience Ever I can see why USAA does business with this dealership. No high pressure sales, very clean and modern dealership as well. The staff is highly professio I can see why USAA does business with this dealership. No high pressure sales, very clean and modern dealership as well. The staff is highly professional from the lady at the front desk to sales representative Ahmed Jabrane. It was particularly nice to see the entire dealership take ownership of the customer. I cannot count the number of times I was asked if I wanted water, soda, or coffee by staff simply walking by me. Ahmed knows his stuff when it comes to the features of a BMW and most important he is upfront and honest about costs, features, etc. I would highly recommend this dealership to anyone. More

Friendly, attentive service Ahmed Jabrane was very friendly and helpful throughout the process. He truly cares about his customer's experience. I worked with Matt Baker to res Ahmed Jabrane was very friendly and helpful throughout the process. He truly cares about his customer's experience. I worked with Matt Baker to resolve some issues with the vehicle after picking it up and everything went smoothly. Both Ahmed and Matt had timely and thorough responses to questions or concerns. Thank you, Ahmed and Matt. More

Working with Steve Burns was a great experience - We met Steve and with his kind manner, attention to detail and just plain good manners we felt at ease. Steve located a car for us to test drive and We met Steve and with his kind manner, attention to detail and just plain good manners we felt at ease. Steve located a car for us to test drive and then negotiated the purchase with us. Steve is a real asset to your sales team. His professionalism and genuine spirit is what sealed the deal for us. We are now happy and satisfied customers thanks to Steve Burns. More

Great lease I've leased or owned five cars in the past 15 years and working with Hadi Eslami at Herb Chambers was among the best experiences in car purchasing I' I've leased or owned five cars in the past 15 years and working with Hadi Eslami at Herb Chambers was among the best experiences in car purchasing I've had. I found him to be trustworthy and extremely professional - qualities lacking in some of the other sales associates I've come across in the past. He was also helpful in sorting through some issues that came up in the process of leasing the vehicle. I appreciate having the chance to work with him, felt that he was fair and transparent with me, and explained things in a way that I truly appreciated. If you go to Herb Chambers, ask for Hadi. More

Purchase of a new X5 I recently made the decision to trade in my 640 to purchase an X5. I visited two dealerships in the Boston area as part of my purchase process. I fo I recently made the decision to trade in my 640 to purchase an X5. I visited two dealerships in the Boston area as part of my purchase process. I found there to be no comparison between the two as Herb Chambers was head and shoulders above the other dealership in terms of their professionalism and customer responsiveness. I worked with Omar as my sales consultant and Aaron as the sales manager and both were terrific to work with. More