
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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First time leasing experience made seamless!! Jason came strongly recommend from a frequent BMW buyer. It makes sense why! Jason made the whole process very comfortable, taking the time to answe Jason came strongly recommend from a frequent BMW buyer. It makes sense why! Jason made the whole process very comfortable, taking the time to answer all my nervous and anxious leasing questions. Accompanied by Abdou Merheb the team at BMW Boston took the time to work with my schedule, budget and never ending questions. Driving a BMW every day is an incredible experience and the fact getting one was seamless ... well that makes it even better. More
Zach Laub Was helped by Zach Laub purchasing my new ride. Very helpful and more importantly very clear and detailed when it comes to helping this customers out Was helped by Zach Laub purchasing my new ride. Very helpful and more importantly very clear and detailed when it comes to helping this customers out with the car features and just generally getting us comfortable to the new car. Word up to Zach More
Went in for one car, came out with two! Zac Laud was awesome. I came in with my wife and kid to replace our aging CRV and Zac was not only at tentative to our needs in a car but also what we Zac Laud was awesome. I came in with my wife and kid to replace our aging CRV and Zac was not only at tentative to our needs in a car but also what we needed as a family in the city. Our experience was so pleasant and professional that we came back and opted to get a second vehicle directly with him! More
Fabulous! Couldn't be any better! I leased a new bmw from Mohammad Mirazimi and his assistant, Sergio Roque, and had an A+ experience! They went above and beyond in every way and I am I leased a new bmw from Mohammad Mirazimi and his assistant, Sergio Roque, and had an A+ experience! They went above and beyond in every way and I am absolutely thrilled with the car, and the entire process. Looking for a new car can be a headache sometimes, but they made this experience seamless. More
I had my 4th car leased which is a Honda CR-V and I'm happy! I would like to thanks Sam Desroches, who is Sales man an leasing consultant for being nice and patient with me. I had a hard time to choose the right I would like to thanks Sam Desroches, who is Sales man an leasing consultant for being nice and patient with me. I had a hard time to choose the right car and he was a good helper. More
Another great experience Mohammad is the best. We've bought 4 BMWs from him, and each time he listens to what we want, and finds the perfect car. His passion for what he se Mohammad is the best. We've bought 4 BMWs from him, and each time he listens to what we want, and finds the perfect car. His passion for what he sells is obvious, and makes the transaction all the more enjoyable. More
With so many dealers to choose from go with Herb With so many dealers in the Boston area it can feel overwhelming, but Herb Chambers is the best. Omar, our sales representative, went above and beyon With so many dealers in the Boston area it can feel overwhelming, but Herb Chambers is the best. Omar, our sales representative, went above and beyond. My wife (who was 8 month pregnant) and myself had a lengthy list of needs. Omar was able to respond quickly, accurately, and politely. Don't put up with pushy and annoying sales at other dealers. Omar was always available via email, phone and even cell phone. He earned our business and our trust. Herb Chambers pricing is very competitive, but Omar's sales service is what sold us. I highly recommend him to anyone interested in a BMW. We will be coming back for our next car. A+ service. More
Service is poor, charge fee with no service I had an engine oil service, and front pad and disc change service ($855.10) at Herb Chambers BMW Boston. My complaint is that I suspect that the engi I had an engine oil service, and front pad and disc change service ($855.10) at Herb Chambers BMW Boston. My complaint is that I suspect that the engine oil service is not done for following reasons: 1) The car computer panel is still showing the same mileage (9000 miles) and same oil level as I drove into the dealer garage; 2) The car was not washed. 3) The oil change sticker in the left top corner of windshield still showed oil change date 11/06/2015; 4) The oil level is down (8000 miles) only after 2-3 weeks service. Previously the oil level down happened 6 months after the oil change service. 5) Also I only had front brake service, but the computer panel showed the next front brake service is 25,000 miles, rear brake service is 50,000 miles (I didn't work on rear brake). That showed your technician careless for the customer service. I called the Service after I got back home, and left a voice msg, but nobody from BMW Boston call me back. Even after I reported this issue to the dealer, they still have not contacted me, and answered my question. I can't believe a brand name dealer charged fee with no service, Also very poor post-service to take care of the customer's concern. I definitely will not recommend to go to this dealer for service in the future. More
Great Experience Unfortunately we had to give back our car and for now decided not to get a new one as we just moved into the City. Returning the car and ending the le Unfortunately we had to give back our car and for now decided not to get a new one as we just moved into the City. Returning the car and ending the lease Kevin has been a great help! the Process was very easy and Kevin made sure to explain important things. I hope in the near future we can lease a new car and I am sure I will work this out with Kevin! Thanks a lot! More
High-touch personalized experience! I am officially a Herb Chambers convert. Their customer service is A+. Brian gave us his personal cell phone number, and I get responses within mi I am officially a Herb Chambers convert. Their customer service is A+. Brian gave us his personal cell phone number, and I get responses within minutes. No more calling and waiting for someone to look in the computer for 10 minutes and still give me the wrong answer! I was given a 2016 BMW loaner even though I am not in an active lease. He came in on his day off to ensure that the billing was done according to what we discussed. Brian Lee is A++++++ and an asset to Herb Chambers. This is the only BMW dealership that I will work with from now on. More