
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great lease I've leased or owned five cars in the past 15 years and working with Hadi Eslami at Herb Chambers was among the best experiences in car purchasing I' I've leased or owned five cars in the past 15 years and working with Hadi Eslami at Herb Chambers was among the best experiences in car purchasing I've had. I found him to be trustworthy and extremely professional - qualities lacking in some of the other sales associates I've come across in the past. He was also helpful in sorting through some issues that came up in the process of leasing the vehicle. I appreciate having the chance to work with him, felt that he was fair and transparent with me, and explained things in a way that I truly appreciated. If you go to Herb Chambers, ask for Hadi. More
Purchase of a new X5 I recently made the decision to trade in my 640 to purchase an X5. I visited two dealerships in the Boston area as part of my purchase process. I fo I recently made the decision to trade in my 640 to purchase an X5. I visited two dealerships in the Boston area as part of my purchase process. I found there to be no comparison between the two as Herb Chambers was head and shoulders above the other dealership in terms of their professionalism and customer responsiveness. I worked with Omar as my sales consultant and Aaron as the sales manager and both were terrific to work with. More
Simply the best service experience ever! Matt Baker and the entire team at Herb Chambers BMW of Boston provides the BEST customer service experience in the business. I've owned several cars Matt Baker and the entire team at Herb Chambers BMW of Boston provides the BEST customer service experience in the business. I've owned several cars and have never been treated so well as I have been with Matt. I will go out of my way to service my car when Matt is working because it is truly a pleasure to work with him. They have created a customer for life due to the level of service and the fact that they actually care about me and my experience with their company. Thank you to Matt, Kyle and the entire team at Herb Chambers BMW of Boston! More
They gave me my car back with CRAP all over it!!! Literally! Brought it in for an oil change and a full detail inside and out on 5/26. I got a phone call saying that my car was ready on 5/27. I tried to get to Brought it in for an oil change and a full detail inside and out on 5/26. I got a phone call saying that my car was ready on 5/27. I tried to get to the dealership before it closed and missed them. It was a holiday weekend (memorial weekend). I couldn't get to them until the following tuesday 5/31. I walked in to pay for my services and told them I was looking at another car and will be on the sales floor with my dad. After an hour in the sales department, I went outside to get my car. There was bird crap all over my car. When I went inside and asked Nick Mitrano if I paid for a detail on only the inside and not the outside. He told me I paid for both. I asked him to come with me outside to look at my car because there was bird crap all over. He looked at it and said that it was done. The bird crap was from it siting outside over the weekend. Well thanks for letting me know. And thanks for doing nothing about it. He basically told me it was my fault for not picking up the car on Friday. I would of thought that before handing me back my keys, someone would have noticed all the crap all over it and at least ran it through the wash. I will never go there again. This is my fourth BMW and I have never had such rude services in the service department. Thanks Herb Chambers for letting me know that your services is pretty much equivalent to a ton of bird crap. Quite literally. More
The best Sales Consultant & the best BMW Dealership This was the sixth car I have bought/leased from Herb Chambers BMW of Boston. Why? you may ask? The sole reason, Mr. Eslami. This Gentleman completel This was the sixth car I have bought/leased from Herb Chambers BMW of Boston. Why? you may ask? The sole reason, Mr. Eslami. This Gentleman completely destroys the stereotype or the stigma attached to the term "Car Salesman". I have not used this term since 2003. Hadi is honest, genuine and professional. He seriously forgets about any commission he would make when it comes to keeping his clients happy and satisfied. I am suspicious of every business deal I make and that makes me to be always in doubt that "I could have gotten a better deal". Not with Mr. Eslami. He is a man of his word and for me, a hand shake means much more than any document I have to sign. This is an extremely rare occurrence for me. If you are looking for a great automobile at a very reasonable cost, look no farther. Call Mr. Eslami and the rest of your plan to buy or lease a car falls into place before you know it. S. Abbott, DMD More
Royal Services I serviced my BMW X3 for spark plugs and ignition coils. Absolutely pleased with the services and especially the way they treat the customer. Have bee I serviced my BMW X3 for spark plugs and ignition coils. Absolutely pleased with the services and especially the way they treat the customer. Have been servicing my car here for a long time. Matt Baker is a class act. Very knowledgable, great advisor, and always staying on top of the entire service process. He truly takes car services to royal levels!!!! Thanks a million Matt!!! More
Matt Baker I have been going to Herb Chambers BMW in Boston for the last 8+ years, i have bought 6 cars from them. During the entire time my experience had been I have been going to Herb Chambers BMW in Boston for the last 8+ years, i have bought 6 cars from them. During the entire time my experience had been great, especially when it comes to the service department advisor Matt Baker, he always seem to go above and beyond my expectations. He is a tremendous asset to this company, he has great communicating skills and never leaves his customers waiting for an answer about their vehicle or what service is being done. I always feel great walking through the door and see his face because i know i am in good hands. If i had a business this is the type of Man i would love to have there for my customers. Thanks Matt Baker for all you have done!!! More
The Best place for BMW Hi My name is Jintae I Love to go to Herb Chambers BMW in Boston And I always work with Hadi Eslami to choose my right car for me Sales and Service Hi My name is Jintae I Love to go to Herb Chambers BMW in Boston And I always work with Hadi Eslami to choose my right car for me Sales and Service Herb Chamber is the BEST place If you have any question of your future car just simply call to Hadi Eslami or Melissa Steffy They will be with you till you satisfy I really want to say AFTER SERVICE is AMAZING Bye More
James Gibbons - My Go To Guy James Gibbons is honest, up front and the most respectful and helpful advisor I've had yet. He is quick, efficient, and most importantly, he gets the James Gibbons is honest, up front and the most respectful and helpful advisor I've had yet. He is quick, efficient, and most importantly, he gets the job done right the first time. His responses and updates are impeccable and he's my go to advisor at BMW Allston for as long as I own this vehicle and wouldn't have it any other way. More
Great dealership! I recently bought a new vehicle from this dealership and was very impressed with the whole experience. Jason O'Brien was excellent and made the entir I recently bought a new vehicle from this dealership and was very impressed with the whole experience. Jason O'Brien was excellent and made the entire process smooth. I will be back for my next car! More