Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,334 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,334 reviews
May 09, 2024
sales staff is first rate very professional and made the sale went without a hitch abdou was the best sale went without a hitch abdou was the best More
by johnmanc51
Employees Worked With
May 07, 2024
Easy to deal with and no pressure. All representatives were professional and knowledgeable. Good experience. All representatives were professional and knowledgeable. Good experience. More
by lsyat
May 05, 2024
Amazing staff creating a very comfortable environment for customers. Well done guys. Will be back soon customers. Well done guys. Will be back soon More
by paymanshok
Employees Worked With
May 04, 2024
Recent refresh of the service waiting area a mixed blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progr blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progress while waiting is good. Dealership’s refusal to share their service records with CARFAX continues to be an issue for me. More
by Shillbay
Employees Worked With
May 02, 2024
Judith was a pleasure to work with and handled the situation with care. Chat wait to visit again situation with care. Chat wait to visit again More
by Bgthree.bg
Employees Worked With
Other Employees :
Julieth
May 01, 2024
I just got a 2024 X3 from BMW of Boston and my experience was top notch every step of the way! Abdou was kind and quick to assist me and helped find what I wanted. Katie was super communicative and made the was top notch every step of the way! Abdou was kind and quick to assist me and helped find what I wanted. Katie was super communicative and made the transaction smooth and fast! David was very knowledgeable and made the last steps of the process seamless. Lastly Silas knew every feature by heart and was able to easily set up everything for me before driving off the lot. Overall it was a great experience and I highly recommend this dealership! Everyone is very kind and professional and no one will pressure you. More
by Amanda Nardone
April 30, 2024
Enjoyed my experience at herb Chambers bmw, James was very helpful, service was fast and easy very helpful, service was fast and easy More
by Sagittarius02905
April 30, 2024
My experience with Higor was excellent. Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, ex Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, explaining the process undertaken by the mechanic. I could not be happier with Higor's expert assistance. More
by johnturchi
Employees Worked With
April 30, 2024
Hadi is very knowledgeable and attentive to the needs of customers. My experience with Hadi was excellent as usual. customers. My experience with Hadi was excellent as usual. More
by ladanvessal
April 30, 2024
Very happy that Sheraz showed me this x4 m model; after taking a test drive, it was a definite yes. Process for paperwork, registration, and the pick up of the car went smoothly. When I went in to pick it taking a test drive, it was a definite yes. Process for paperwork, registration, and the pick up of the car went smoothly. When I went in to pick it up, I got a super comprehensive overview of all of the functionalities of the car. Thanks all for the service ! More
by Suzi
Employees Worked With
Other Employees :
Young guy with the blond hair - don’t remember his name but gave me a super good rundown of the functionalities of the car!
