Herb Chambers BMW of Boston

Hassle-free car shopping My husband and I visited this place to take a test drive of BMW X4 and we walked out signing the papers. Our Sales Associate Jing Lau made car shoppin My husband and I visited this place to take a test drive of BMW X4 and we walked out signing the papers. Our Sales Associate Jing Lau made car shopping an enjoyable experience - right from knowing what we had in mind, looking up the inventory, giving various options, working out the numbers back and forth up until we drove off the X4. If hassle-free car shopping is what one is looking for, this is the place to walk into! More

Gret help to find the right car I wasn’t sure what I wanted to do in terms of my trade in and moving on to a new vehicle. Kevon Bugbee helped lay out for me the automobile and financ I wasn’t sure what I wanted to do in terms of my trade in and moving on to a new vehicle. Kevon Bugbee helped lay out for me the automobile and financial options and helped me through the process. He was informative and available and candid and that was exactly what I needed to make the decision. More

A great car buying experience My wife and I worked with Jing Lau and Nicole Aponte. We found them both to be very helpful and service oriented. They are both people of integrity an My wife and I worked with Jing Lau and Nicole Aponte. We found them both to be very helpful and service oriented. They are both people of integrity and I would recommend them to anyone. More

Awesome customer service Ahmed helped me buy my current car and was very helpful throughout the purchase process. Recently i got parking lamp malfunction light and talked to Ahmed helped me buy my current car and was very helpful throughout the purchase process. Recently i got parking lamp malfunction light and talked to Ahmed, he quickly connected me to Daniel Blash. I brought the car in evening, he looks at the bulb, fixes it and I am in and out in less than 20 minutes (and all this happened in the same day from call to fix). Super quick, friendly and very professional, highly recommend them both. More

Trustworthy I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sarah assisted me I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sarah assisted me then referred to Ingrid who took the time to give me all of my options and was never pushy. What a wonderful experience! To Ingrid Inoj I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Ingrid Inoj took the time to give me all of my options and was never pushy. I hope that I will end up getting a brand new car that I LOVE and can afford, an X-1. She even promised to bring to my job so I can see it. She also promise to allocate the time to make sure I know how everything works and will help set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Sarah & Ingrid Inoj. It is worth the hour drive from Saugus & East Boston to get there. Thanks God I did not go to BMW of Peabody where I purchased my 330 i back in 2006. More

Pleasant, happy car shopping experience As first time BMW owners, my wife and I did not know what to expect. Fortunately, we were put in touch with Omar who was very eager to work with us. As first time BMW owners, my wife and I did not know what to expect. Fortunately, we were put in touch with Omar who was very eager to work with us. Omar helped us quickly identify a car and worked out a great deal for us on a new 2018 X1 xDrive28i. In the finance department, Miguel was helpful and patient. The whole process was the most pleasant and painless car shopping experience my wife and I have ever had. Omar's primary concern throughout was that we would walk out of the dealership happy. Safe to say, he really came through. More

Great Deal and Great Experience Bought a new 17 x3 for my wife. Worked with Kevin Bugbee. First, Kevin was outstanding. He did not waste my time. He treated me with respect. He helpe Bought a new 17 x3 for my wife. Worked with Kevin Bugbee. First, Kevin was outstanding. He did not waste my time. He treated me with respect. He helped me navigate the maze of options and inventory and discounts and so on. We got the best fit. Then I got the best deal on my trade. After the deal, Kevin personally delivered the car to my home town in NH. He took the time to introduce my wife to the car and set up her phone and key profile. I was struck that after the deal Kevin still was caring and helpful. A real professional. The rest of the staff was great. I ended up with better financing than expected. This was really top notch. Best Regards More

Trust in Ahmed My husband and I have gotten 3 BMW's through Ahmed the past 10 years. He is super friendly when he sees you at the dealership even when you're just t My husband and I have gotten 3 BMW's through Ahmed the past 10 years. He is super friendly when he sees you at the dealership even when you're just there to get some service done on the car. My experience this time around was great, as usual. Ahmed makes the process of selecting and locating the car with the options you desire seamless. You walk out feeling happy instead of ripped off. One other thing I appreciate is the communication. He is quick to respond to e-mails and responds to each inquiry thoroughly. There is nothing worse than waiting for someone to get back to you when you're the customer. If there are any rewards or recognition programs at Herb Chambers, I hope he gets one! I've bought cars at the Herb Chambers Mercedes and Herb Chambers Infiniti dealerships as well and my experiences with Ahmed are the best out of all of them. More

Ahmed is the rockstar! When I walked into the dealership, I got lucky in that Ahmed was available and I got to talk to him. He is the biggest reason for the excellent experi When I walked into the dealership, I got lucky in that Ahmed was available and I got to talk to him. He is the biggest reason for the excellent experience I had in purchasing the car from this dealership. Not only he helped through the process by answering my many questions, but even after the sales, he continues to provide me pointers and helpful information as and when needed. I didn't expect such high level of post-sales services from a client adviser. I'm glad to buy the car from and would highly recommend him. More