Herb Chambers BMW of Boston

Great car buying experience Jing was great to work with - he approached us and was very friendly and helpful even though at first we mentioned that we were just looking around wi Jing was great to work with - he approached us and was very friendly and helpful even though at first we mentioned that we were just looking around with no immediate need of a new car. He wasn't one of those salesmen that was pushing really hard to make a sale that would annoy and push the customers way. Because of his patience and friendliness (he was great to go over multiple times all the numbers and different options that we were considering & changing), we ended up leasing a new car the same day. More

As a purchaser of 6 BMW's over the years this dealership is Dear Sara Espinal & Nick Lagas, My wife Betty and I would like to thank You both for a wonderful experience at Herb Chambers BMW Commonwealth. We fou Dear Sara Espinal & Nick Lagas, My wife Betty and I would like to thank You both for a wonderful experience at Herb Chambers BMW Commonwealth. We found you both very professional, friendly, and knowledgeable . Although this experience was excellent we did have a previous connection with a salesman at Peabody BMW for over 9 years and felt obligated to do our build out through him. We came to your dealership thinking that we would be purchasing one of two pre-owned vehicles, but in the end found that a build out was the way to go. We labored over the decision for several days which is a testament to how really great the two of you handle yourselves. I can only say that loyalty, and honesty is very important to us and that was the final determining factor in our choice. We can say, that when we are looking to purchase another BMW, which I believe we may be doing, it will be from your dealership. Thank you, Alex and Betty Zedros More

Jing was great! I bought a used LR4 from BMW of Boston and had an outstanding experience with Jing. Great communication and customer service, he delivered it to our h I bought a used LR4 from BMW of Boston and had an outstanding experience with Jing. Great communication and customer service, he delivered it to our home, and made the entire experience simple and easy. More

Jing Lau is the best! I have bought and leased many cars -- Audi, Infinity, Volvo, etc -- I walked into Herb Chambers BMW and met Jing. He was unlike most of the sales ass I have bought and leased many cars -- Audi, Infinity, Volvo, etc -- I walked into Herb Chambers BMW and met Jing. He was unlike most of the sales associates I had dealt with in the past. He gave us several options of cars that not only fit our needs but also our budget. He was professional, accommodating and patient with us. He came in on his one day off so he could be there when I picked up the car and he called me one week later to see how I liked the car and to see if I was having any issues. More

Great experience I had a great experience. Was able to get an amazing deal on an amazing car. Jing and Jeff were able to help get me into a great car at a great price. I had a great experience. Was able to get an amazing deal on an amazing car. Jing and Jeff were able to help get me into a great car at a great price. Best dealership experience I have had so far. More

Wonderful car-buying experience! My husband and I are thrilled with the car that we purchased at Herb Chambers. Rich Baldani went out of his way to ensure that all of our needs were My husband and I are thrilled with the car that we purchased at Herb Chambers. Rich Baldani went out of his way to ensure that all of our needs were met and located our car at another out of state dealership. When we picked up the car, Sara Espinal spent an inordinate amount of time with us in order to make sure that we were comfortable with all of the features. We would recommend this duo at Herb Chambers and look forward to working with them in the future. More

Excellent Overall Experience We felt like we were treated fairly and felt very comfortable with our sales rep, Jing Lau. He was informative and friendly and was interested in us g We felt like we were treated fairly and felt very comfortable with our sales rep, Jing Lau. He was informative and friendly and was interested in us getting the right car. More

Best managers to work with We went into the dealership with our friend John to explore options for a new X1 and Jason O"Brien and Sara Espinal were amazing. Sara and Jason were We went into the dealership with our friend John to explore options for a new X1 and Jason O"Brien and Sara Espinal were amazing. Sara and Jason were both straight to the point giving us literally the best deal on an X1 and never once tried to up-sell us...we didn't even have to shop around which was nice. Not your typical car buying experience. We will continue to recommend our friends and clients to Herb Chambers BMW. Thank you Rocco and Sara! - Chris & Nick More

Responsive, courteous and fair. The team at Herb Chamber BMW Service were very helpful to me when my car needed to be service. Responsive, courteous and fair. I would recommend them The team at Herb Chamber BMW Service were very helpful to me when my car needed to be service. Responsive, courteous and fair. I would recommend them highly. More