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Herb Chambers BMW of Boston

Boston, MA

4.7
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,209 reviews

December 26, 2023

Steven was just awesome. He took the time to show me various cars and options and never pressured me for a sale. Everyone in the dealership was professional and nice. Ulti More

by Mjengelberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Petrucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to know that Steven and our team at Herb Chambers BMW of Boston provided you with a great car-buying experience. We always aim for professionalism and no-pressure sales! Enjoy your new ride!

December 26, 2023

Clean and super responsive. Very friendly team. Hadi is amazing and goes above and beyond expectations. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers BMW of Boston responded

Hey Michael, thank you for the 5-star rating! We're glad to know that Hadi and our team at Herb Chambers BMW of Boston provided you with an excellent experience. We hope to see you next time! Enjoy your new ride!

December 24, 2023

I recently had the pleasure of purchasing a vehicle from Nick Lagas at Herb Chambers, and I must say that my overall experience was nothing short of exceptional. From the moment I stepped onto the showroom More

by Krishna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers BMW of Boston responded

Hi Krishna! It's fantastic to know that Nick and our team at Herb Chambers BMW of Boston provided you with an exceptional car-buying experience. We truly appreciate your feedback!

December 22, 2023

Ahmad is very professional and knowledgeable sales person. He closed the deals within 30 minutes. More

by Umesh1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Herb Chambers BMW of Boston responded

Hi Umesh! Thank you for leaving us this five-star review and kind words about Ahmad from our sales team at Herb Chambers BMW of Boston! We'll see you next time!

December 22, 2023

The team at Herb Chambers BMW always takes very good care of my car. They communicate well and complete the work on time. I highly reccommend them. More

by WK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Herb Chambers BMW of Boston responded

Hi Wk! We're glad to know that you had a positive experience with our team at Herb Chambers BMW of Boston! We always aim for great communication and timely service. Thanks so much for your recommendation, we appreciate it!

December 22, 2023

The staff who work outside the complex as well as those inside the dealership are very helpful and kind. As an octogenarian, and woman, I greatly appreciate that. More

by mary.bernier1@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Dec 27, 2023 -

Herb Chambers BMW of Boston responded

Hey Mary, we're delighted to know that our team at Herb Chambers BMW of Boston provided you with a helpful service experience. Thank you for sharing your experience, we appreciate it! Safe travels!

December 20, 2023

Everything was great from beginning to end and was kept informed all along the way More

by Mary DiGio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember his name but he as wonderful
Dec 21, 2023 -

Herb Chambers BMW of Boston responded

Thanks so much, Mary. We look forward to your next visit to Herb Chambers BMW of Boston!

December 16, 2023

Great customer focus from the sales through service teams. Special Shoutout to James Gibbons for exceptional service. More

by Rjagani59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers BMW of Boston responded

Hey Gani, thank you for the 5-star rating! We're glad to know that James and the rest of our team at Herb Chambers BMW of Boston provided you with exceptional service. We look forward to serving you again! Drive safely!

December 15, 2023

Service was great - they do a good job. Higor has been my contact at the dealership several times, and he is excellent! I’d give it 5 stars, except for the price. Pretty darn expensive. More

by maggielange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Herb Chambers BMW of Boston responded

Hey Maggie, we appreciate your feedback and are glad to know that Higor has been providing excellent service at Herb Chambers BMW of Boston. We understand the concerns about pricing, but we always strive for quality in our services. Thanks for choosing us! Safe travels!

December 15, 2023

Excellent service always had very friendly and efficient staff attending me. I always feel welcome and I’m never a bother when I need something to get done I love just going to visit my friends at BMW. More

by antonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Herb Chambers BMW of Boston responded

We're so glad to know you feel welcome and well-attended at Herb Chambers BMW of Boston. It's great that our team could make your visits enjoyable! We look forward to seeing you again soon.

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