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Herb Chambers BMW of Boston

Boston, MA

4.8
2,372 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,372 reviews

June 04, 2018

Pleasurable Kevin was outstanding from the moment we walked in until we left with our new car!! He went out of his way to make our experience positive with no has More

by Smitty70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. Great to know that you had a positive experience with Kevin! Happy miles- Melissa Steffy, General Manager.

June 04, 2018

Amazing customer service! Kevin was incredibly friendly and knowledgeable. Kevin went above and beyond in helping me choose the right car for me. I was extremely picky on the e More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Kevin was able to help you find the exact car you were looking for! Thank you for your review and recommendation- Kevin will be thrilled to read this! Best, Melissa Steffy, General Manager.

June 03, 2018

Class Act Omar was a class act, funny, approachable, knowledgeable and best of all honest and clear. There is no smoky mirrors when dealing with this gentleman. More

by YSID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and compliments to Omar. I'll be sure to pass this along to him. We appreciate your feedback and are happy to know that you had a great experience with us! Best, Melissa Steffy, General Manager.

June 03, 2018

Certified 228i drive Convertible Omar was professional, polite and knowledgeable from the first meeting to my final car pick up. highly recommend him. All staff members were extremely More

by Bmwconvertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and recommendation of Omar. Happy to know you enjoy working with us. Best, Melissa Steffy, General Manager.

June 01, 2018

Wonderful in Every Way! At 60 years old....I have had much experience with a huge variety automobiles. I started with Mini in NJ in 2014. There was a Clubman that I saw in More

by DonnaReid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in sales and Mark in Service, Chris Anslono, Moustafa Hamouda
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to write such a great review! Happy to know that you have had such great experiences with us! We appreciate your compliments and look forward to working with you again! -Melissa Steffy, General Manager.

May 31, 2018

Amazing Customer Service!! I have leased over 15 vehicles with Kevin, and recently leased two new ones. His service is beyond exceptional; he will go out of his way to meet his More

by Peter T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. It is great to hear from a customer who has enjoyed working with us, and Kevin, in leasing so many cars! We hope to assist you for many more! Best, Melissa Steffy, General Manager.

May 31, 2018

Dan Blash is great. I would wait to see him. He knows a lot Dan Blash as always been accommodating providing excellent service. I once asked him how he knows so much about my car and he said "I was once a mecha More

by carservicerating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blash
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and compliments to Dan. I will be sure to pass this along to him! He will be thrilled to read how happy you are with his services! Best, Melissa Steffy, General Manager.

May 30, 2018

20 plus years, 7 plus cars I have been Kevin's customer for a very long time. During this time I have leased or purchased more than 7 cars from him. It is not that i have not lo More

by Massiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

What a great review to read! It is always wonderful to hear from customers who have been with us for years and have created relationships with our team! Happy to know that Kevin has been so great to you. Best, Melissa Steffy, General Manager.

May 30, 2018

Thank you Omar! We greatly enjoyed working with Omar. He made us feel very comfortable buying our first BMW. His customer service was on point from start to finish! More

by nlotfey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Omar provided you with great customer service! Best, Melissa Steffy, General Manager.

May 30, 2018

Fantastic experience with Sheraz! Sheraz truly made this purchase seamless! He was incredibly knowledgeable about the different models BMW offers and gave excellent advice. He made t More

by Polina Ioffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your feedback! Sheraz is always looking to give our customers the best possible customer service- glad he succeeded! I'll be sure to pass along your recommendation to him. Best, Melissa Steffy, General Manager.

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