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Herb Chambers BMW of Boston
Boston, MA
2,373 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,373 reviews
November 29, 2018
The best BMW dealer by far in New England I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free w I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free when your car is getting serviced...I’ve been dealing with Service Adviser DAN BLASH for a while now...never disappointed...the professionalism he demonstrates the way he communicates every step of the way from the moment u drop off until the moment you pickup gives you comfort, because you feel involved in the whole process. I give this company and Dan my service adviser a 5 star rating! More
by Wayde
Employees Worked With
Daniel Blash
November 20, 2018
Great Cars & Great Customer Service We worked with Kyle for our recent BMW X2 Lease. I had never done a lease before, and had always owned. Kyle explained the benefits of leasing, list We worked with Kyle for our recent BMW X2 Lease. I had never done a lease before, and had always owned. Kyle explained the benefits of leasing, listened to our concerns and questions, took us on a fun test drive, helped us with the trade of my Mini Cooper, and made the experience enjoyable and seamless. Over the years, my family and I have purchased 6 cars through Herb Chambers Boston. We keep coming back for a reason -- they really care about their customer's satisfaction & loyalty. More
by Nicole B
Employees Worked With
Kyle Boylan
November 12, 2018
Changed my It was time for a new vehicle and was absolutely dreading the process of buying a new car. I did a ton of research on the X3 m40i and was pretty well It was time for a new vehicle and was absolutely dreading the process of buying a new car. I did a ton of research on the X3 m40i and was pretty well decided on what I wanted. Prior to arriving at Herb Chambers BMW, I had visited almost every dealer in Massachusetts. None of which I felt comfortable at. Ahmed not only made the experience pleasant and smooth, he was able to correct years worth of negative experiences. Thank you Ahmed! More
by veedubgli
Employees Worked With
November 08, 2018
Best experience ever! I was referred to Kevin through a mutual friend and it was the absolute best experience. Every step was so easy and seamless. This is the way car leas I was referred to Kevin through a mutual friend and it was the absolute best experience. Every step was so easy and seamless. This is the way car leasing should be! He was patient and transparent through the entire process. More
by Bostongirl222
Employees Worked With
November 08, 2018
Above and beyond I had an excellent experience with Mr. Bugbee. I came in wanting to buy an X3 but I didn't want to be sold anything extra or go through the usual dog I had an excellent experience with Mr. Bugbee. I came in wanting to buy an X3 but I didn't want to be sold anything extra or go through the usual dog and pony show. We went for a couple test drives, looked at some options, and arrived at a fair price in just two visits to the dealership. While I was waiting for the new car to be delivered, my old car needed emergency repairs. Mr. Bugbee took my car to be fixed for me and personally handled all the annoying details of registration transfer, trade-in, insurance, etc. He followed up with me several times after I got the car to make sure I was happy. I'm currently having a minor issue with the car, and he's helping me deal with it. I would highly recommend him. He's also quite a funny guy! More
by Eugene Kwan
November 08, 2018
Fantastic Experience Once Again! I just purchased my 2nd BMW from Kevin and he is simply the best car salesman I have ever had. I have owned 15+ cars over the years and it is very ra I just purchased my 2nd BMW from Kevin and he is simply the best car salesman I have ever had. I have owned 15+ cars over the years and it is very rare to get a salesman who is very profession, direct and doesn't give you all the BS. Kevin is also a wonderful person and make the car buying experience significantly less stressful than my past experiences at other dealerships. Giovanni was also very helpful in making the deal happen. I can be a bit demanding at times..... :) It was such a great experience that I recommended Kevin to my mom and she bought a car from him as well. She has always been intimidated by car dealerships (as most people are) and Kevin made her feel right at home. I would likely recommend working with Kevin and I will continue to refer him to others. I, sincerely, appreciate everything Kevin and Giovanni! Have a wonderful holiday season and I will definitely be back for my next vehicle! More
by jswhite45
November 03, 2018
Excellent follow through on my Dealer Certified X1 . Rating because of follow up and efficient work by Kevin Bugbee. Also have had a 40 year association with this dealership (too bad loyalty does not ent Rating because of follow up and efficient work by Kevin Bugbee. Also have had a 40 year association with this dealership (too bad loyalty does not enter into pricing policy! ) More
by Jim Arch
Employees Worked With
November 01, 2018
First Class Customer Service! I have been working with Herb Chambers for over 10 years and have been very satisfied throughout the years. I am happy to have met Jing Lau and will d I have been working with Herb Chambers for over 10 years and have been very satisfied throughout the years. I am happy to have met Jing Lau and will definitely recommend him to others! He made my recent purchase easy and was very professional. Thank you Jing! More
by SH
Employees Worked With
Jing Lau
October 15, 2018
Personable, professional and friendly. We decided to shop for a BMW X1. After making our homework for the target price, we went to three BMW dealerships and ended up at Herb Chambers BMW of We decided to shop for a BMW X1. After making our homework for the target price, we went to three BMW dealerships and ended up at Herb Chambers BMW of Boston. They were by far the best. We met Hadi Eslami. Very professional, friendly and helpful. Not the typical salesman who has hidden tricks. Very straight forward and honest. I asked for the price out of the door and he was able to match it. He followed up days after the purchase to ask if we were happy and if we had any questions. I would definitely do business with him again. More
by Fatri
Employees Worked With
October 12, 2018
Successful Referral to and Audi dealer After shopping around and talking over some choices with Kevin, I decided to purchase an Audi. Kevin was ready to help and referred me to Herb Chamber After shopping around and talking over some choices with Kevin, I decided to purchase an Audi. Kevin was ready to help and referred me to Herb Chambers Audi in Burlington, where I received the same first class care and attention from Brendan Leary. So wonderful to have a trusted resource refer me to someone who could help. More
by Toni
