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Herb Chambers BMW of Boston

Boston, MA

4.7
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,209 reviews

January 12, 2024

Excellent service as always. Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer More

by ack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know you had an excellent service experience with our team at Herb Chambers BMW of Boston! We always strive for customer comfort and satisfaction. Thanks for the positive feedback!

January 12, 2024

This place is always so professional and upfront every time I go. So glad we purchased a BMW here, no more anxiety when bringing my car to the shop! More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers BMW of Boston responded

Hi Nick, we're delighted to know that you've had consistently positive experiences with us at Herb Chambers BMW of Boston. We aim to keep your visits stress-free! Thanks for choosing us and sharing your feedback.

January 11, 2024

Samik and the whole team who took care of my car when it went in for service was the absolute best. They kept me informed and were so professional and courteous. I recommend the dealership if you are looki More

by New BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik and Walter
Jan 12, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik and our team at Herb Chambers BMW of Boston provided you with top-notch service. We appreciate your recommendation, and we'll continue striving for excellence in all areas. Enjoy the ride in your new car!

January 10, 2024

Hadi at Herb Chambers BMW is truly awesome! He is friendly and very knowledgeable and helpful. He answered all of my concerns and helped me find my dream BMW. I will definitely shop there ag More

by Deric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Herb Chambers BMW of Boston responded

Hi Deric! We're so glad to know that Hadi was able to assist you in finding your dream BMW at Herb Chambers BMW of Boston! We appreciate the positive feedback and look forward to seeing you again when it's time for another visit.

January 10, 2024

Very thorough. Took care of my car as requested. Service person was in touch throughout the entire process. More

by 2021 X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that you had a positive experience with our service team at Herb Chambers BMW of Boston. We strive for thoroughness and clear communication throughout the process! Safe travels!

January 06, 2024

Following our second experience with Herb Chambers BMW service, we can say that the service has been consistently professional, organised, efficient, and hospitable. Top service. This company clearly ha More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole crew.
Jan 08, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to know you've had consistently great experiences with our service team at Herb Chambers BMW of Boston. We take pride in providing efficient and professional service, and your kind words are much appreciated!

January 05, 2024

Had a great experience with Hadi and the team! Thank you for a great ride and a painless purchase experience. More

by amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to know that Hadi and our team at Herb Chambers BMW of Boston provided you with a seamless experience. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

December 31, 2023

Extremely knowledgeable and courteous service ! Very competent mechanics . All work explained in detail and completed as promised! Pan More

by pan vokonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Boston responded

Hi Pan! We're delighted to know that you had such a positive experience with our team at Herb Chambers BMW of Boston. It's great that everything was explained in detail and completed as promised! Thanks for the review, we appreciate it!

December 29, 2023

very accommodating professional and takes pride in their work i love the video that the service dept provides while working in my car with full explanations as to what is needed More

by mhopkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Boston responded

We're glad you appreciate our video service updates at Herb Chambers BMW of Boston. It's all about keeping you informed and confident in our work. We look forward to serving you again! Safe travels!

December 28, 2023

Wonderful experience; Hadi is the best! He’s patient, kind and completely accommodating. He found me the perfect car; I am thrilled!! More

by Bklausman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janely Canuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to know that Hadi was able to assist you in finding the perfect car at Herb Chambers BMW of Boston! Your kind words are greatly appreciated and we hope you enjoy your ride.

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