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Herb Chambers BMW of Boston
Boston, MA
2,334 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,334 reviews
July 22, 2024
What a great experience! Despite issues that may arise with a vehicle the service provider Higor Teixeira, always provides great feedback and is always very helpful in tryi Despite issues that may arise with a vehicle the service provider Higor Teixeira, always provides great feedback and is always very helpful in trying to come up with solutions . Thanks for all your help! Car running great! Edina More
by Ebonassin
Employees Worked With
July 18, 2024
great service and great communication and follow up! had my car ready when promised- and had an uber ready for me to get to work after dropping the car off! had my car ready when promised- and had an uber ready for me to get to work after dropping the car off! More
by mhopkins1
Employees Worked With
June 14, 2024
Working with James Gibbons was a pleasure: quick, professional, and pleasant. Drop-off was processed quickly and car was ready as promised. professional, and pleasant. Drop-off was processed quickly and car was ready as promised. More
by nurme_home
Employees Worked With
June 14, 2024
Abdou and all the staff were very professional,knowledgeable and very friendly. I was a great experience! professional,knowledgeable and very friendly. I was a great experience! More
by Andy
June 13, 2024
Great experience from start to finish. Excellent customer service and would highly recommend this dealership Excellent customer service and would highly recommend this dealership More
by michaelwhalen317
Employees Worked With
June 12, 2024
At herb chambers you get a friendly detail-oriented service crew with a renovated service area and showroom. service crew with a renovated service area and showroom. More
by cedwards1969
June 11, 2024
Service advisors do the best they can to be honest but there is absolutely no way they can earn a living and be honest working for Herb Chambers. For whoever is reading this, make sure you actually get th there is absolutely no way they can earn a living and be honest working for Herb Chambers. For whoever is reading this, make sure you actually get the service you pay for. I have, on more than one occasion, had to return for a follow up because the service I paid for was incomplete or not done at all! After over-paying for services *and* having to waste more time and energy to get the service I paid for, I gave up, asked friends and was given recommendations for a VERY honest mechanic in the area and I have never been happier. I rated the finance department 1 star because I asked, and asked, and asked for a quote on extended warranty and couldn't even get a reply to an email (even after a manager asked them to write to me!). More
by HFN
June 09, 2024
higor was very attentive and helped me a lot with the loan car until mine was ready. loan car until mine was ready. More
by Jose
Employees Worked With
June 08, 2024
Nick is the absolute best. He is so knowledgeable and very easy to talk to and makes the entire experience so smooth He is so knowledgeable and very easy to talk to and makes the entire experience so smooth More
by GiovanaV
Employees Worked With
June 07, 2024
Tremendous Service and Parts Director. Place runs like a top. Best in class! Only place I’d ever bring the wife’s Beamer! Place runs like a top. Best in class! Only place I’d ever bring the wife’s Beamer! More
by J-Bones
