
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,373 reviews
Bugbee beats the band Keven Bugbee has been my BMW sales person since 2002. He's gotten to know my family and me very well over these 17 years. He's an excellent sales pers Keven Bugbee has been my BMW sales person since 2002. He's gotten to know my family and me very well over these 17 years. He's an excellent sales person who researches my options carefully before presenting them to me. His research always matches mine. He's smart and knows how to work with his client to find a car that meets that client's needs. Working with Bugbee, one knows this is a salesman who has a process,. No hard-sell from him. In my experience we talk about transportation requirements as well as lifestyle and how the BMW can address my needs. That's why I've been acquiring my BMWs from Bugbee (and Herb Chambers) for almost 20 years. More
New car I recently had the pleasure of working with Herb Chambers BMW of Boston, specifically Ahmed Jabrane, who helped me drive off in an M5. I was very pick I recently had the pleasure of working with Herb Chambers BMW of Boston, specifically Ahmed Jabrane, who helped me drive off in an M5. I was very picky about the type of car I wanted and Ahmed catered to all of my needs. He found an M5 that fit my taste and ordered it from BMW's NJ processing center, and after an hour or so of paperwork and going over the car, I got to drive off in it. I am very pleased with my experience and would recommend BMW of Boston to anyone looking to get a new car! More
2016 BMW X5 Purchase Had a great experience buying a BMW X5 from Kevin Bugbee - he did everything that was promised to me and in return i got what i wanted. Had a great experience buying a BMW X5 from Kevin Bugbee - he did everything that was promised to me and in return i got what i wanted. More
Makes Car Buying Easy This is the 2nd car I've bought from Kevin Bugbee/Herb Chambers BMW, in that order. Kevin makes the process comfortable and easy. He works hard to mak This is the 2nd car I've bought from Kevin Bugbee/Herb Chambers BMW, in that order. Kevin makes the process comfortable and easy. He works hard to make sure you get the car you want and keeps the communication flowing till that happens. More
Experiencing unthinkable I have been a customer since 1996 and everyone knows I can be very demanding when it comes to quality service and Hadi, Matt and Melissa always make s I have been a customer since 1996 and everyone knows I can be very demanding when it comes to quality service and Hadi, Matt and Melissa always make sure I receive the service I demand from BMW center. More
Kevin Bugbee Kevin was a pleasure to work with: he went above and beyond what I expected and spent a lot of time helping me select the car that was exactly what I Kevin was a pleasure to work with: he went above and beyond what I expected and spent a lot of time helping me select the car that was exactly what I wanted. His knowledge and expertise, along with his attention to detail was awesome and I highly recommend seeking him out when you’re looking to lease or purchase a new or used car. Thank you!wendy c More
Amazing customer service, thanks to Kevin Bugbee Kevin went out of his way to treat me incredibly well. He is knowledgeable and generous simply because he enjoys helping out others. Amazing salespers Kevin went out of his way to treat me incredibly well. He is knowledgeable and generous simply because he enjoys helping out others. Amazing salesperson! More
James is the worest worker there Look Guys, I called one day asking about service, and someone called James took my call and was talking to me as I'm not a customer. He was say to me Look Guys, I called one day asking about service, and someone called James took my call and was talking to me as I'm not a customer. He was say to me Sir you can't bit a house over the phone and when I started to answer , he said sir let me talk, then I lost my tamper and I raised my voice saying, Noooooo. I'm the customer, I'm calling to listen to my issue and try to solve it....it seemed like he didn't have the minimum skilss of customer service. I really like the sales guys and the general manager there. All of them are great except this guy, I don't know what problem he has. More
Excellent sales &customer service -Countryman Sam was a great sales executive for us to work with. He waited two months while we finalized our car. He made the entire sales process and very pleasa Sam was a great sales executive for us to work with. He waited two months while we finalized our car. He made the entire sales process and very pleasant one. When we went to process the paperwork and pick up the car everything was smooth. Today, we visited for our first service - again wan excellent experience dealing with Matt, Service Director. I would recommend this dealership very strongly. Best to Sam and Herb Chambers! More
Purchasing my newcBMW at Chambers in Boston from Hadi Eslami I have always been impressed by the professional staff at Herb Chambers dealers. I just ordered a new 330i wagon in December for my wife ( with her p I have always been impressed by the professional staff at Herb Chambers dealers. I just ordered a new 330i wagon in December for my wife ( with her permission and input of course). I was fortunate to talk to Hadi in the showroom and I was so impressed with his NO pressure attitude. He was extremely knowledgeable about the options and process. My wife who is extremely fussy about who she feels with felt so relaxed and welcomed by Hadi. Hadi gave us the BEST price that we could get after shopping around. He kept us updated throw the ordering and building process and the car arrived on the date that he established for us. Today we picked up the car and had allowed an hour or so to answer all of our questions and made sure that we were 100% pleased before a service rep taught my wife how to operate all of the systems in the car. She just told me that in 40 years, she had never met a nicer more sincere salesman. We are in Real Estste sales so we know.... This man was really relaxed and didn’t make up stories... He gave us the facts and he even introduced me to the general manager who was as warm and welcoming..... My son is going over this week to order a new 330i sedan from Hadi.. as an attorney, he my be impressed by only knowegable and authentic salespeople.... He is wonderful... I am only doing this because of the superior professional services that we received from Hadi Eslami.... I recommend using him Paul Iantosca More