Herb Chambers BMW of Boston

Excellent experience with Giovanni Tosti and Kevin Bugbee! I have been a loyal Herb Chambers BMW customer for many years and have leased several 5 series cars. My recent experience with general sales manager, I have been a loyal Herb Chambers BMW customer for many years and have leased several 5 series cars. My recent experience with general sales manager, Giovanni Tosti, and sales advisor, Kevin Bugbee, was excellent on all accounts. They truly appreciated my specific needs as a customer, and as a loyal patron of the brand and dealership. Kevin went "above and beyond" to assure that the car was delivered as soon as possible after an unforeseen delay at the port. Complete customer satisfaction is clearly a primary goal of Kevin and the dealership. Thank you Kevin, Giovanni, and the Herb Chambers team for a job well-done! More

Excellent experience with Kevin Bugbee My lease was expiring and Kevin Bugbee reached out to me and spent a lot of time with me determining what would be the next car. He took a number of t My lease was expiring and Kevin Bugbee reached out to me and spent a lot of time with me determining what would be the next car. He took a number of test drives with me. Listened very carefully and helped me find the right car. Very thorough and great follow up. Very nice man. More

Kevin and Jano are All-Stars This is my second BMW and by far the best experience I have ever had in any dealership. My previous experience at Norwood done even come close to the This is my second BMW and by far the best experience I have ever had in any dealership. My previous experience at Norwood done even come close to the Herb with Kevin and Jano. I have never met a more honest and straight forward team than these guys. They tell it straight and genuinely have your best interests at heart. Let me say that again... no kidding these guys will have my business going forward without question. Jano was the reason I initially considered Herb with just one phone call I knew she was completely genuine and trustworthy. She found my perfect car in every way and Kevin is just the most down to earth professional you could wish to have. Whenever your thinking of getting a new BMW go give these guys a call you won't regret it. More

Excellent experience! My second BMW lease from Herb Chambers and another excellent experience. Jing is prepared, professional, patient and personable. Sam is extremely know My second BMW lease from Herb Chambers and another excellent experience. Jing is prepared, professional, patient and personable. Sam is extremely knowledgeable, professional and kind. More

Stellar service, great dealership Great dealership and experience. Kevin, in particular, is a true gentleman and pleasure to work with. Highest praises to him and the rest of the team Great dealership and experience. Kevin, in particular, is a true gentleman and pleasure to work with. Highest praises to him and the rest of the team at Herb Chambers. More

Amazing as usual. We have dealt with kevin on many many BMW’s. As usual he went well above what his normal lease responsibilities would be. Whether it was the new X2 or We have dealt with kevin on many many BMW’s. As usual he went well above what his normal lease responsibilities would be. Whether it was the new X2 or our 750LI it didn’t make a difference. Same amazing experience. Highly recommended More

Amazing Service as Always I've known Kevin for many years and he has always been terrific to work with. This is the 3rd car I've bought from this dealership and it was another I've known Kevin for many years and he has always been terrific to work with. This is the 3rd car I've bought from this dealership and it was another terrific experience. Thank you Kevin and his team for a wonderful experience. Tyler - Boston, MA More

Bug-Be-Real I had the pleasure of working with Kevin over the past several months. He went well beyond the scope of a normal transaction to help address severa I had the pleasure of working with Kevin over the past several months. He went well beyond the scope of a normal transaction to help address several challenges in the transition into a new vehicle. It was clear that Kevin was an experienced advisor, and was careful to listen and understand my needs and "steer" me into the proper vehicle. I would recommend Kevin unreservedly to anyone intersted in making a BMW purchase. More

Didn't take much to convince me! I have never owned a BMW, in fact I didn't like that last one I rode in previously. However, the first time Kevin showed me a new one I was hooked. A I have never owned a BMW, in fact I didn't like that last one I rode in previously. However, the first time Kevin showed me a new one I was hooked. And he was great, I started small and worked my way through half the models, trying to find the one for me! He never gave up, with out being a pest, we drove a half dozen before I settled on the perfect 530i. Try and get me out of it now! Thanks to Kevin and Herb Chambers I'm now one of the converted. Go there, and buy a car!!!! More

Experience with Ahmed I had a great experience with Ahmed. I thought I wanted a 545xi but I wasn't sure and Ahmed was happy to show me other models as well and was extreme I had a great experience with Ahmed. I thought I wanted a 545xi but I wasn't sure and Ahmed was happy to show me other models as well and was extremely patient in answering all of my many questions and addressing my concerns. He also let me take all the time I needed to think things over and make my decision. When I was ready, I came in and he helped me get everything done quickly. I felt a sympatico with Ahmed --- he is very attentive to detail, as am I, and I was very comfortable and knew he would take care of everything in the way I wanted. In addition, unfortunately, once I got my car, I got into an accident after two weeks and I was very upset. I left a message for Ahmed, and even though it was his day off, he called me right away and got in touch with the collision center and helped me arrange things. In summary, I had a wonderful experience and recommend Ahmed very highly. I also had a very good experience with Omar, who handled the business end. He is efficient, got me through everything quickly, and is extremely personable. More