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Herb Chambers BMW of Boston

Boston, MA

4.8
2,333 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,333 reviews

July 27, 2024

Herb Chambers BMW is always accommodating, easy to work with, and on time with service time estimates. More

by lynnesatlofkaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback! We're glad to hear that Herb Chambers BMW of Boston consistently meets your expectations with our accommodating service and accurate time estimates. We appreciate your support!

July 26, 2024

I am not sure what I would do without Matt Krappe and his team at Herb Chambers. I had been on the road quite a bit and did not realize I was late for my 1st year service on my X6. In addition, I had let my More

by Tommy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Tommy, we're delighted to hear that Matt and the team at Herb Chambers BMW of Boston took such great care of you and your X6. Thanks for sharing your experience!

July 26, 2024

Higor is a pleasure to deal with. Clearly knowledgeable and effective in delivering your car on time and ship shape. The whole team at HC inspires confidence. They work hard and s More

by dianeclaire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Diane, thank you for recognizing Higor and the team at Herb Chambers BMW of Boston! We're glad to hear they inspired confidence and delivered excellent service. Enjoy your new car!

July 26, 2024

Nick is the person who taken care regards new car delivery and he was too aswesome More

by Rajesh Kumar Vanapalli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the awesome review, Rajesh! We're glad Nick made this a great experience and we look forward to seeing you again! - Herb Chambers BMW of Boston

July 26, 2024

I recently purchased a new BMW 330i xDrive from Herb Chambers in Boston, and I couldn't be happier with the experience. My sales associate, Nick Lagas, was fantastic. He made the entire process very smo More

by Steve S Beamer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Rivera-Lope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Steve, we're delighted to hear that Nick and David made your experience at Herb Chambers BMW of Boston so enjoyable. Enjoy your new BMW 330i xDrive!

July 26, 2024

Only have positive things to say about Herb Chambers - great people, amazing service, and on-time service delivery - well done! More

by andrei.1.vorobyov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided great service and timely delivery. We appreciate your support!

July 26, 2024

Everyone is always pleasant and friendly. Appointments are readily available and the work is done in a timely fashion. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Deborah, we're delighted to hear that you had a pleasant experience with our team at Herb Chambers BMW of Boston. Thanks for the kind words and support!

July 26, 2024

Wonderful buying experience ! Abdou and for that matter every other sales staff I engaged with were very courteous, professional, and ensured they make the experience feel person More

by prit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your wonderful buying experience with Abdou and the team at Herb Chambers BMW of Boston! We're delighted to hear that our staff made it a personalized and professional process. Enjoy your new vehicle!

July 26, 2024

I I had a very good experience at Herb Chambers BMW of Boston. I bought the car at Herb Chambers earlier this year and went in for my first oil change and an overall check up. The team was very thorough a More

by Sbarronboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t recall the names of the guys in the service department.
Jul 29, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers BMW of Boston provided thorough service and clear communication during your visit. We appreciate your patience with the wait time and are happy you found our waiting area comfortable.

July 22, 2024

What a great experience! Despite issues that may arise with a vehicle the service provider Higor Teixeira, always provides great feedback and is always very helpful in tryi More

by Ebonassin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Herb Chambers BMW of Boston responded

Edina, we're delighted to hear that Higor provided such excellent service at Herb Chambers BMW of Boston. Thanks for sharing your positive experience!

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