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Herb Chambers BMW of Boston
Boston, MA
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,209 reviews
January 27, 2024
Julieth attentively listened to my concerns and came up with a solution promptly. She communicated constantly while my car was in the shop and the problem is gone. Overall excellent customer service. with a solution promptly. She communicated constantly while my car was in the shop and the problem is gone. Overall excellent customer service. More
by juan
Employees Worked With
Julieth Pineros
January 27, 2024
Samik was amazing. Thank you for all you did for me today. My experience at Herb Chambers BMW from buying to servicing has been great. Thank you for all you did for me today. My experience at Herb Chambers BMW from buying to servicing has been great. More
by Karanpanditjmd
Employees Worked With
Samik
January 26, 2024
Work was done promptly and staff were extremely helpful and pleasant. In particular my liason person, Higor made the experience personal and superior and pleasant. In particular my liason person, Higor made the experience personal and superior More
by starlow
Employees Worked With
January 26, 2024
Good service. Took great care of my car and recommended services that were required. Pretty quick turnaround time too. Took great care of my car and recommended services that were required. Pretty quick turnaround time too. More
by Vamsi
Employees Worked With
January 26, 2024
Went in for my regular service. Efficient and on time . Higor was excellent. Overall a very smooth and hassle free experience. Efficient and on time . Higor was excellent. Overall a very smooth and hassle free experience. More
by skm
Employees Worked With
January 26, 2024
Higor in service is always a pleasure to work with. They do excellent work here and always get it right the first time. I have brought all of my bmws to herb chambers and have never been let down. I hi They do excellent work here and always get it right the first time. I have brought all of my bmws to herb chambers and have never been let down. I highly recommend doing business here and guarantee you won’t be let down. More
by jakeb
January 25, 2024
Friendly, transparent, no non-sense, easy to work with. Great experience buying a car at BMW Boston through Sheraz. Management and Finance team were also great. Would definitely recommend and go back agai Great experience buying a car at BMW Boston through Sheraz. Management and Finance team were also great. Would definitely recommend and go back again for our next purchase. More
by lcarrell
January 24, 2024
Great folks have the customer interest. Special kudos to Hadi in Sales. Matt and Joel in Service. Special kudos to Hadi in Sales. Matt and Joel in Service. More
by Vikram
January 23, 2024
One of the best car buying experiences I have had over the last 25 years of buying cars. the last 25 years of buying cars. More
by Jweintraub
January 23, 2024
Very responsive and helpful in managing car service and availability as well as communication in a timely manner availability as well as communication in a timely manner More
by bueno
Employees Worked With
