Herb Chambers BMW of Boston

Spectacular Customer Experience! This dealership is very lucky to have Giovanni and Sheraz on their team. They were kind, courteous and cheerful. Giovanni helped me and my wife throug This dealership is very lucky to have Giovanni and Sheraz on their team. They were kind, courteous and cheerful. Giovanni helped me and my wife throughout the whole car buying process. He bent over backwards to make sure we were completely satisfied with the vehicle. Hands down, we were very lucky to come across both of them when searching for a car. Would recommend to any and all! More

Great service Thanks for all your help. I think this is my 6th X5 with you guys. They know Im a picky buyer and always have to order my car! Thanks for all your help. I think this is my 6th X5 with you guys. They know Im a picky buyer and always have to order my car! More

Amazing! BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend t BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend them and wouldn’t go anywhere else! More

Service was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. S was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. Service was performed same day. More

Best service around! Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the ma Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the main reason why I continue to travel 50+ miles to get my service done at Mini of Boston! More

The Best Sales Team Great sales assistance from Giovanni Tosti and Preston Spitz They represent what you would expect from Herb Chambers - Competence I have purchased Great sales assistance from Giovanni Tosti and Preston Spitz They represent what you would expect from Herb Chambers - Competence I have purchased or leased several vehicles from Chambers and they never disappoint More

Thank you for making the service experience efficient and customer centric. Very much appreciated and happy to take the time to acknowledge the professionalism for making the service experience efficient and customer centric. Very much appreciated and happy to take the time to acknowledge the professionalism and efforts of the service staff. More

Service not Thorough This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the customer. Also, the guy receiving the car was rude and arrogant which I reported to service manager. Not acceptable. More

great service for maintenance brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and work while waiting. Even had refreshments available. Service found that problem was due to a nest behind the battery and cleaned it out. people are very friendly More

Very knowledgeable and efficient The only issue is when I picked the car up. I bought it on a Monday when there were few customers. However, it was pretty chaotic the Saturday after The only issue is when I picked the car up. I bought it on a Monday when there were few customers. However, it was pretty chaotic the Saturday afternoon when I picked it up. More