Herb Chambers BMW of Boston

Great Service I always get the best service at this center. Nick Mitrano is the best advisor; he treats my car as if it is his own. Warm and friendly. I always get the best service at this center. Nick Mitrano is the best advisor; he treats my car as if it is his own. Warm and friendly. More

Struggling to locate YOUR Mini. S Tutton will find it! My wife designed her Mini online. We struggled to find it locally. Made a call to Samuel Hesketh-Tutton at Herb Chambers Mini. Within the day, he l My wife designed her Mini online. We struggled to find it locally. Made a call to Samuel Hesketh-Tutton at Herb Chambers Mini. Within the day, he located the car and made arrangements to have it shipped. We were thrilled with his professionalism and 'will do' attitude. Highly recommend Samuel! More

No updates, requested service not done My car was at the dealership for 1 week. I left voicemails for Dan to give me an update, never got a call back, had to call the dealership to get in t My car was at the dealership for 1 week. I left voicemails for Dan to give me an update, never got a call back, had to call the dealership to get in touch with him for updates. Was offered a loaner vehicle 3 days later, after expressing my inconvenience multiple times. Also, I asked them to do two things in the car: 1. To check the tire pressure warning light. 2. To remove a sticker from the driver side front windshield. When I received the car (had to wait 30 mins for them to find my car!!!! Another problem), both the things were not done. The guy who delivered the car was kind enough to fix the tire pressure immediately (only good thing about the whole experience). After, I just drove away as I was getting late for another commitment. More

James Gibbons James always takes excellent care of my car. He is always cognizant of my schedule and is always looking to accommodate. Makes the repairs/service vis James always takes excellent care of my car. He is always cognizant of my schedule and is always looking to accommodate. Makes the repairs/service visits a breeze. More

Excellent care and service This is the second BMW that I've purchased from Herb Chambers BMW of Boston. Kevin Bugbee is a very talented "car guy" and certainly works extremely This is the second BMW that I've purchased from Herb Chambers BMW of Boston. Kevin Bugbee is a very talented "car guy" and certainly works extremely hard to satisfy the customer. That's why I returned and have recommended him and the dealership to my daughter and others. More

Amazing dealership - Highly recommended I bought a BMW 328i xdrive M sports model 2 months ago and it was an absolute pleasure. My salesperson was Ahmed and he was a true gentleman. He kne I bought a BMW 328i xdrive M sports model 2 months ago and it was an absolute pleasure. My salesperson was Ahmed and he was a true gentleman. He knew all the in's and out's of the car and he helped me throughout the entire process. Got my car registered within 2 days. My business manager was Omar and he has gone out of his way to get me the best deal possible in terms of both financing and coverage. Special shout-out to him! Lastly Dan, my service advisor was super quick in analyzing any problems with the car and his team was very efficient in fixing it. He's recommendations were very useful The BMW team is always available to answer questions and provide guidance even after I bought the car. More

Simply a great experience... What a great experience. This was our third new Mini purchase at Herb Chambers Mini BMW of Boston - this time with Samuel Hesketh-Tutton. Sam showed What a great experience. This was our third new Mini purchase at Herb Chambers Mini BMW of Boston - this time with Samuel Hesketh-Tutton. Sam showed such amazing knowledge of his products and an great understanding of what our needs were. We'll go back to Sam again! More

BMW X1 Service Over all good service in all area, will bring my X1 again when ever require any service and would recommend family and friends as well. Thanks Over all good service in all area, will bring my X1 again when ever require any service and would recommend family and friends as well. Thanks More

New MINI owner A really pleasant experience shopping for a preowned car at H C Boston MINI. We worked with Sam H-T. Sam was friendly, knowledgable and generous with A really pleasant experience shopping for a preowned car at H C Boston MINI. We worked with Sam H-T. Sam was friendly, knowledgable and generous with his time. He showed us the dealership's inventory of preowned MINIs and he took us out test drive a few. He was familiar with the different models and vehicle specs, which was a huge help in deciding which options were important. With the electronic pricing of preowned cars there was no haggling over price and no pressure to buy; some previsit homework on our part meant we were familiar with pricing at other dealerships. Sam was great at following up on all my post visit email questions; we highly recommend him. Overall a very satisfying experience - and, yes, we bought a Countryman - our first MINI! More

Herb Chambers BMW of Boston - Almed Jabrane Personal care and attention to individual needs is a hallmark of Herb Chambers BMW of Boston team . I have been a customer of sales and service sinc Personal care and attention to individual needs is a hallmark of Herb Chambers BMW of Boston team . I have been a customer of sales and service since 2008. I am obviously fully satisfied, Almed Jabrane is always very attentive /supportive of my requests…. with a lot of knowledge and are extremely friendly and professional. I am very pleased with my experience and always give an excellent recommendation to my family and friends. More