Herb Chambers BMW of Boston

Excellent service.Ahmed was courteous, honest, and Excellent service. Ahmed was courteous, honest, and upfront with the deal. It was my first time buying a car there, but definitely not the last. Excellent service. Ahmed was courteous, honest, and upfront with the deal. It was my first time buying a car there, but definitely not the last. More

Why I have choose BMW of Boston Because of Mr. Hadi Eslami, he did understand my needs, timing, worked hard to make things happened perfectly. I have worked with a lot of sales p Because of Mr. Hadi Eslami, he did understand my needs, timing, worked hard to make things happened perfectly. I have worked with a lot of sales people before, but I always come back to Hadi; very professional, very caring and work hard to deliver his promises though out the dealership and it team. More

Salesman Julio Romero, very inexperienced but tried real hard to satisfy me. Jano and Giovanni very cooperative in trying to meet my needs. David Torres was very good at explaining my extra options on my le hard to satisfy me. Jano and Giovanni very cooperative in trying to meet my needs. David Torres was very good at explaining my extra options on my lease. My only problem was the fact that it took 8 days before a got the correct answer on my for the $2000 I was getting sent back to me. It was finally explained to me by Kate that they had to wait until they got the mini payoff and the title Received before I could get the check. Many times I was promised return phone calls but they never were made. But all turned out well and I will be back. The overall experience on a scale from 1-10 was a good 9. More

satisfied with the product but one thing,I didn't like When I purchased my vehicle, I had purchased an additional wheel and Tyre protection. Yes, It was my decision to purchase and the manager had given a When I purchased my vehicle, I had purchased an additional wheel and Tyre protection. Yes, It was my decision to purchase and the manager had given a 1000$ discount than the Actual price. I appreciate that. After a day, I somehow felt I don't want to go with this Tyre and wheel protection and contacted the manager to check if this can be excluded from the purchase. I was informed that it cannot be done and I have to go with that as I opted for that previous day. One thing I didn't understand is if herb chambers had a policy of 5 day car return with a full reimbursement, isn't there a way to just have this additional package excluded from my purchase, if I don't prefer to go with that package? I didn't even pick up my car by that time. So I was bit disappointed by this. More

“Genius”. Joe Migdali Joe did a great job in explaining & demonstrating the different options for technological assistance in my A-! - how to toggle from BMW program to Ap Joe did a great job in explaining & demonstrating the different options for technological assistance in my A-! - how to toggle from BMW program to Apple Car Play; advantages & disadvantages of each program -he was friendly & patient (I wasn't made to feel inept about this new technology) - he went “above & beyond” to make sure that my new phone’s settings were not negatively impacting the BMW experience He is definitely the the type of employee who is needed by clients in this “new age” of information. He is very knowledgeable and knows how to convey the basic with a smile and understanding manner! More

Me. Hadi Eslami is the Best. He is the reason Why I buy BMW. He is courteous, on time, dedicated, and honest. His expertise is implacable. BMW. He is courteous, on time, dedicated, and honest. His expertise is implacable. More

No hassle. Wife likes the new X1. Everyone was very helpful and the follow up was a promised. The car is expensive, but the quality of machine and people makes Wife likes the new X1. Everyone was very helpful and the follow up was a promised. The car is expensive, but the quality of machine and people makes it worthwhile. More

They fixed my car very well Herb Chambers BMW of Boston fixed my car in no time. This person Samik Shahi who helped me take care of the problem my car had was very professional, Herb Chambers BMW of Boston fixed my car in no time. This person Samik Shahi who helped me take care of the problem my car had was very professional, and knowledgeable. I highly recommend this place and the team work here is kind and very helpful. More

New car purchase was great Sales was great. Nick Lagas answered all my questions and got the deal completed quickly for me. After the sale was completed Joe Migdal gave me a q Sales was great. Nick Lagas answered all my questions and got the deal completed quickly for me. After the sale was completed Joe Migdal gave me a quick run through of everything I needed to know to get started. More

Knowledgable, Friendly and Courteous Sales and Service Teams The concierge introduced me to Jim MacKenzie, Client Advisor, who was very helpful, knowledgeable, and guided me through the selection process with pa The concierge introduced me to Jim MacKenzie, Client Advisor, who was very helpful, knowledgeable, and guided me through the selection process with patience and friendly stories. I highly recommend Jim, he knows how to get things done and made me feel like a valued customer. Returning for some minor adjustments, the Service team of Brett and Mark took great care to make sure I knew how the work was advancing and when the vehicle was ready. They were both very courteous and clearly interested in my total satisfaction with the experience. More