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Herb Chambers BMW of Boston

Boston, MA

4.7
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,209 reviews

February 29, 2024

My 5th BMW and 4th from Herb Chambers! Hadi is outstanding -very customer-focused! It feels like family. They also took back my rental from a previous accident and returned it to Enterp More

by Gypseagrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to know you had a great experience with Hadi and our team at Herb Chambers BMW of Boston! It's wonderful that we could make things easy for you. Thanks for your continued support, enjoy your new BMW!

February 28, 2024

Liz and Abdou thank u to providing excellent purchasing experience. Love the way u both do business. Exceptional experience to work with both of you so highly recommend the Herbs Chambers BMW Boston…. More

by Parth Patel
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Flanders
Feb 28, 2024 -

Herb Chambers BMW of Boston responded

Parth, we're delighted to know that Liz and Abdou provided an excellent purchasing experience at Herb Chambers BMW of Boston. Thanks for the recommendation! Enjoy your new ride.

February 26, 2024

Overall service was great but i wish it was a little less expensive when it comes to Labor. More

by tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers BMW of Boston responded

Hi TJ! Thank you for sharing your feedback with us! We're delighted to hear that you were satisfied with the overall service provided at Herb Chambers BMW of Boston. We understand that pricing is an important aspect for our customers, and we continuously strive to find the right balance between maintaining quality service and offering competitive pricing. Your input is invaluable to us, and we'll certainly consider your comments as we review our pricing structure.

February 24, 2024

Hadi was fantastic. Helped me find the exact car I was looking for, was exceedingly professional throughout… not to mention very friendly. I’m planning on buying my next More

by jfayp05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers BMW of Boston responded

Hi J Fayp! We're so glad to know that Hadi was able to assist you in finding the perfect car at Herb Chambers BMW of Boston. We appreciate your kind words and look forward to helping with your next purchase!

February 24, 2024

James is a top notch service advisor at herb chambers bmw of Boston service center More

by Sb2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers BMW of Boston responded

James and the team are grateful for your kind words and five-star rating! We look forward to serving you again next time! Thanks! - Herb Chambers BMW of Boston

February 22, 2024

Samik was Fast, friendly, knows what my needs are. Would definitely bring my service needs here. More

by hteng1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Feb 23, 2024 -

Herb Chambers BMW of Boston responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for taking the time to leave us your review! - Herb Chambers BMW of Boston

February 22, 2024

Overall very responsive dealership. Very professional group of employees that go out of their way to satisfy customer needs. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurell Benton
Feb 23, 2024 -

Herb Chambers BMW of Boston responded

Jay, we're glad to know our team at Herb Chambers BMW of Boston was able to meet your needs. Thanks for the positive feedback!

February 21, 2024

Samik was great. He was very efficient with providing service and quickly contacted me. Thank you very much. More

by Dsl350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Feb 21, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik was able to provide you with efficient service at Herb Chambers BMW of Boston. Thank you for your positive feedback! Safe travels!

February 16, 2024

Excellent and friendly professional service. Client oriented. The work is done fast and prompt with continuous updates and communication. More

by gppoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know you had a positive service experience with our team at Herb Chambers BMW of Boston. Thank you for choosing us! We'll see you next time. Safe travels!

February 16, 2024

Higor was very helpful and made sure all of my concerns were handled in a timely manner. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that Higor assisted you with your concerns at Herb Chambers BMW of Boston! Thank you for choosing us! Safe travels!

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