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Herb Chambers BMW of Boston

Boston, MA

4.8
2,331 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,331 reviews

October 02, 2024

Sonic is very knowledgeable. He helped me out with my vehicle. Thank you, I'll be back More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're so glad Samik could assist you, Victor! Thanks for visiting Herb Chambers BMW of Boston - we look forward to seeing you again in the future!

October 02, 2024

Phenomenal service! Each experience just reconfirms my choice of Herb Chambers as my dealership for years to come. More

by mg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our service continues to meet your expectations at Herb Chambers BMW of Boston! Thank you for choosing us as your dealership, and we look forward to serving you in the future.

October 01, 2024

Great customer service, efficient and personal care all the time. Everyone is knowledgeable and professional More

by olga.koyfman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
Oct 02, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers BMW of Boston always provides knowledgeable and professional service. We appreciate your support!

October 01, 2024

The dealership and the team there were friendly, knowledgeable and customer focused. Norman was our main contact and patiently walked us through the purchase process. More

by alpers27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Forster
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Norman and the team at Herb Chambers BMW of Boston provided you with a friendly and knowledgeable experience. Thanks for sharing your positive feedback! Enjoy your new vehicle!

October 01, 2024

Customer service was great told me everything that was needed for the car. And the pricing quote was clearly price and the service tech kept my car clean I was very impressed More

by McZoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Herb Chambers BMW of Boston responded

McZoona, we're delighted to hear that you had a great experience with our team at Herb Chambers BMW of Boston. Thanks for the positive feedback!

September 30, 2024

Higor is the absolutely BEST Service Advisor of any BMW Service Dept. He is Fantastic! He makes me forget that I am spending thousands of dollars on fixing my car! His service to his customers is beyond More

by GU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such exceptional service at Herb Chambers BMW of Boston! It's great knowing he made your experience smooth and stress-free. Thank you for sharing this wonderful feedback!

September 30, 2024

Higor was very supportive and an excellent communicator. I appreciate being kept abreast of the progress. More

by Ken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

Ken, we're delighted to hear that Higor provided excellent support and communication during your visit at Herb Chambers BMW of Boston. Thanks for sharing!

September 29, 2024

Excellent sales process. Spent appropriate time to explain deep of the car. Always shop this dealer More

by Skier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your loyal business! We appreciate your support and hope you enjoy your new vehicle!

September 26, 2024

Great service and reliable technicians. James was very clear about what was being done and how long everything would take. I would gladly come back and have my vehicle serviced again. More

by Krackedup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience! We're glad to hear James and our team at Herb Chambers BMW of Boston provided clear communication and reliable service. We look forward to seeing you again!

September 26, 2024

Excellent service and as always professional and on time and ready to answer any questions. More

by Shiraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers BMW of Boston

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