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Herb Chambers BMW of Boston

Boston, MA

4.8
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,374 reviews

March 03, 2021

The costumer service and product are both outstanding. This was my first experience with Herb Chambers am I was very impressed by the professionalism of the salesperson and all other experts. More

by JULIE.WOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samuel Tutton, Giovanni Tosti
Mar 18, 2021 -

Herb Chambers BMW of Boston responded

JULIE.WOOD - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the BMW of Boston family! We're so happy to know that our team took such good care of you! Please let us know if there is anything else we can help with! - Herb Chambers BMW of Boston team

March 03, 2021

Both Sales and Service teams made this a Great experience. Very happy with my trade in value as well. Thanks for every thing to your team. More

by JPAGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Mar 18, 2021 -

Herb Chambers BMW of Boston responded

JPAGES - Congratulations on your purchase! We're thrilled to hear that your experience was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Boston team

March 01, 2021

Herb Chambers BMW & especially Hadi Eslami always go above and beyond to make certain that all aspects of the buying process are reviewed & accounted for, down to all the fine details. It’s the small d More

by Rjferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Mar 12, 2021 -

Herb Chambers BMW of Boston responded

Rijferrar - What an outstanding review to read! It is great to know that Hadi and Mark provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that our team provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

March 01, 2021

Great place , very nice group of people working there.I would definitely recommend them in future buying.Also it was pretty quick not in there for a whole day. More

by GRETCHENRENAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Mar 12, 2021 -

Herb Chambers BMW of Boston responded

GRETCHENRENAUD - Thank you for taking time to write this review. We're so happy to read that your car buying experience with our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Herb Chambers BMW of Boston team

February 18, 2021

Boston gave me the best price, and the people I dealt-with complemented that best price. Also received referral and assistance for learning the complex functions of the vehicle, More

by ESTORI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristin Broadfoot, Giovanni Tosti, Jasper Abreu
Feb 24, 2021 -

Herb Chambers BMW of Boston responded

ESTORI - Congratulations on your new vehicle! We're thrilled to hear that your experience was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Boston team

February 18, 2021

Outstanding and prompt service. Extremely helpful and helped me pick out the car that was perfect for Me and went above and beyond in the customer service More

by MFSHEEHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Herb Chambers BMW of Boston responded

MFSHEEHA - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled you love your new vehicle. We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

February 15, 2021

Sheraz helped me find my new vehicle very quickly and listened exactly to what I wanted. He was knowledgeable and you can tell he’s been selling the BMW product for a long time. Omar made the financing p More

by mryter5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Herb Chambers BMW of Boston responded

mryter5050 - Congratulations on your new BMW! We're thrilled to hear that your experience with Sheraz and Omar was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Boston team

February 09, 2021

We had an outstanding experience purchasing two BMWs at Herb Chambers Boston! Kevin Bugbee is fabulous - professional, efficient, knowledgeable, and super attentive. He really understood what we were seeki More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Herb Chambers BMW of Boston responded

Bob - Congratulations on your TWO BMWs! We're thrilled to hear that your experience with Kevin was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Boston

February 09, 2021

Kevin was helpful and professional from start to finish. He delivered on his promises. And he took the time to educate me on my new X5 in a COVID safe way. I would definitely recommend Kevin and will use hi More

by Lee_Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Herb Chambers BMW of Boston responded

Lee_Bell - Thank you for taking the time to write this review. We're so happy to read that your car-buying experience with Kevin was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Kevin did just that! We appreciate your business and look forward to seeing you again! - Herb Chambers BMW of Boston team

February 08, 2021

This is the 3rd vehicle I’ve purchased through Kevin. He has tremendous knowledge about the vehicles and always works hard to get you the best deal. Like most, I have a very busy schedule between work and More

by windshift
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Herb Chambers BMW of Boston responded

windshift - Thank you! Kevin always does an excellent job being friendly, professional, and helpful during the car buying process. Time and time again he has proven that he’ll go the extra mile to ensure our customers' satisfaction. We will be certain to let him know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Herb Chambers BMW of Boston team

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