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Herb Chambers BMW of Boston
Boston, MA
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,374 reviews
March 17, 2021
This is my third car from Herb Chambers and the second Mini purchased from them. Even after warranty, Herb Chambers services both cars. Easy to do business with in the sales side, and it’s the post sa Mini purchased from them. Even after warranty, Herb Chambers services both cars. Easy to do business with in the sales side, and it’s the post sales experience that keeps me coming back. Thanks to Mark and Matt in Mini Service for the e Ellen’s care that kept my first Mini on the road for 11 years! I’m a long term customer and it’s great to see the same faces in sales and service every time I come back. More
by KFEDELE0
Verified Customer
March 17, 2021
Jim Mackenzie was fantastic as usual. Great service, quick responses, perfect specifications, attention to detail and seamless delivery. I’d recommend to anyone to use HC! quick responses, perfect specifications, attention to detail and seamless delivery. I’d recommend to anyone to use HC! More
by JH
March 17, 2021
Kevin is an outstanding service oriented professional who certainly caters to his individual clients’ needs. He helped me return and lease a new car when I was in Florida caring for my elderly mother and certainly caters to his individual clients’ needs. He helped me return and lease a new car when I was in Florida caring for my elderly mother and went above and beyond to make certain all went smoothly and to find the best deal and car while taking care of my previous one. I’m most grateful. More
by SHANNONKELLYGILMOUR
March 17, 2021
Great information and follow through from my first contact. Excellent support on the lease process. Pick up of the new vehicle was great and they took care of turning in the previous lease contact. Excellent support on the lease process. Pick up of the new vehicle was great and they took care of turning in the previous lease More
by RREBELLO
March 15, 2021
Because of the outstanding service and attention to detail, this is our third lease! Katie and the staff take great care of my mother and myself detail, this is our third lease! Katie and the staff take great care of my mother and myself More
by PATRICIA8
March 15, 2021
Absolutely a pleasure making a purchase with this dealership! Professional, experienced and hardworking staff. Always took the extra step to make sure their client are happy. An extra THANK YOU to Jo dealership! Professional, experienced and hardworking staff. Always took the extra step to make sure their client are happy. An extra THANK YOU to Joe Migdal for all his help and terrific service, really appreciate it! More
by MARTINA_GHOBRIAL
March 10, 2021
Nick Lagas was Very friendly and helpful . Great service. I will recommend to family and friends. Keep up the great work. Thank you for your help. I will recommend to family and friends. Keep up the great work. Thank you for your help. More
by ALBASHABA
March 07, 2021
Matt Krappe went above and beyond to take care of an issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. More
by LISA_MOULTON
March 04, 2021
Great place even with Covid restrictions everything happened in a good way. Sheraz from sales part was great and with high level of patience with us to support the decision. I didn't give 5 stars just happened in a good way. Sheraz from sales part was great and with high level of patience with us to support the decision. I didn't give 5 stars just because I didn't like the approach when I went to sign the contract and the guy started to convince me to add lots of additional services as never discussed before. I'm new in the country, don't know the practices and it was not fair... More
by ricardo.mendes
