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Herb Chambers BMW of Boston
Boston, MA
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,374 reviews
April 01, 2021
David Lopez was an excellent sales person, I never felt pressured or like I was being taken advantage of. Thank you for a great first Mini experience! pressured or like I was being taken advantage of. Thank you for a great first Mini experience! More
by REBECCA.BLACKER
Verified Customer
March 31, 2021
I really had good experience. Thank you Guys. I love My M850. I will definitely come back for my future cars. Keep up the great job. M850. I will definitely come back for my future cars. Keep up the great job. More
by CEM1
March 26, 2021
Only neg was Omar. Too much idle chatter which I tried to tolerate. Then too much personal talk about buying his own house and how the Asians always were there first. I asked if he was profiling. After just tolerate. Then too much personal talk about buying his own house and how the Asians always were there first. I asked if he was profiling. After just seeing multiple Asians killed in Atlanta, this was a very insensitive & inappropriate comment. Very disappointed in the business deal end of my purchase. I knew what I wanted and what I wanted to spend. I feel like this is another case of trying to take advantage of a woman buying a car alone. Please stop! More
by tillydsm
Employees Worked With
Other Employees :
Brian Epstein - 5 stars; also Liz at the front desk - 5 stars
March 26, 2021
Jing Lau was wonderful ... Though our first impression was not good ... We arrived at our appt time to be told the vehicle we scheduled to test drive and buy was not at the dealership ... Was told it was was not good ... We arrived at our appt time to be told the vehicle we scheduled to test drive and buy was not at the dealership ... Was told it was sent to a location long distance away getting a safety check ... Then said “all BMW’s drive the same so not a big deal” yikes ! Trying to tell us to sign papers on a vehicle we can’t even test drive ... We said that ... Vehicle was delivered but had to wait about 45 minutes ... now I’m worried the safety check want completed ...as we bought it and drive it away same day More
by DPATSKY
March 22, 2021
One of the most pleasurable car buying experiences I have ever had. I was concerned about going to the dealership and Joe brought the car to me to test drive. He handled all the paperwork and it was a smooth ever had. I was concerned about going to the dealership and Joe brought the car to me to test drive. He handled all the paperwork and it was a smooth process. I also felt that I bought my X1 for a great price especially with the BMW certification. I would recommend the dealership to anyone looking for a BMW. More
by John R
Employees Worked With
Joe Migdal
March 22, 2021
Great experience Badis was extremely helpful made the sales process very easy very responsive. Jasper was instrumental in choosing Herb Chambers very happy customer would recommend the sales team I deal sales process very easy very responsive. Jasper was instrumental in choosing Herb Chambers very happy customer would recommend the sales team I dealt with in the future!! More
by JOHN@DANIELSOIL.COM
Employees Worked With
Other Employees :
Badis boussetta , Giovanni Tosti, Jasper Abreu, Badis Boussetta
March 18, 2021
I am very satisfied with my purchase. I had a few concerns with communication regarding delivery of my car along the way, but everything worked out just fine! concerns with communication regarding delivery of my car along the way, but everything worked out just fine! More
by olga
March 18, 2021
What an amazing person and sales associate! Kevin had energy beyond belief and will go the extra mile to help wherever he can. This is what car buying should be like, and if I could give him 6 stars I wo energy beyond belief and will go the extra mile to help wherever he can. This is what car buying should be like, and if I could give him 6 stars I would. He made the car buying experience incredibly smooth and enjoyable, when other dealerships had not done the same. I would 100% come back to work with kevin on my next deals! More
by MK45
March 17, 2021
Nick Lagas was fantastic from start to finish. Test drive the car and took delivery in one week!! No pressure and was very pleasant to work with. the car and took delivery in one week!! No pressure and was very pleasant to work with. More
by PETESULLIVAN1
