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Herb Chambers BMW of Boston

Boston, MA

4.8
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,374 reviews

April 27, 2021

Without a doubt I believe BMW of Boston is the Best. Matt goes beyond what I could ever expect and their performance is excellent. The one reason why I would never think of purchasing a car anywhere but BMW More

by Prod320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that Herb Chambers BMW of Boston is the only dealership for you! Thank you!

April 26, 2021

Excellent Service, Knowledgeable and respectful Salesperson/salesmen, and top notch technicians who know what they are doing. Strongly recommends their services because they go above and beyond! More

by joeboatwit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers BMW of Boston responded

joeboatwit2016 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so our team has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers BMW of Boston team

April 25, 2021

Really love the experience of buying car from the dealership. It was hassle free! Badis was really helpful in finding me the right car. I had so many doubts about the features but he helped me unders More

by Sumit Kashyap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis Boussetta
Apr 27, 2021 -

Herb Chambers BMW of Boston responded

Sumit Kashyap - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Badis is a valued member of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers BMW of Boston team

April 24, 2021

Great dealership. Always provides excellent advice even if I decide not to do the work at the time. Very friendly service advisor and very timely service. More

by AliceH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Curtis
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

This is a fantastic review! Thanks from the entire team at Herb Chambers BMW of Boston!

April 24, 2021

Exceptional service. Higor Texiera was expert and explained everything. He offered sensible advice that was easy to understand. He is outstanding. The video helped a lot. The billing was made easy. A More

by maronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

We appreciate the great feedback about Higor and our team! Thanks for your business, from all of us here at Herb Chambers BMW of Boston and we'll see you next time!

April 24, 2021

Kevin is friendly and professional and helped me buy a pre-owned car, sharing his knowledge and confidence with me. I felt respected and truly enjoyed the entire experience. More

by Lsss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston, and for your business! We'll share your five stars with Kevin! We are thankful to have you as a customer!

April 24, 2021

My sixth purchase of a new BMW at Herb Chambers Boston. I would never go anywhere else. Kevin Bugbee is the number one guy to ask for before anyone else. Do it now. More

by fstasiowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

You've made our day! Thank you so much for this great review, rating, and for being a dedicated Herb Chambers BMW of Boston customer! We truly appreciate you and we'll share your five-star rating with Kevin! We'll see you next time!

April 23, 2021

Very professional and extraordinary customer service! Thank you for always taking good care of me. I was out on vacation and Dan had someone drop off the car and pick the loaner back up. More

by Kelvin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blash
Apr 23, 2021 -

Herb Chambers BMW of Boston responded

We're so glad to hear Dan could help provide a stressless service experience during your vacation! Your five-star review is so appreciated and we are glad you feel confident working with us! Thank you! - Herb Chambers BMW of Boston

April 23, 2021

James was great to work with. He thoroughly explain the estimate to me and ensured my car was done in the time it was promised. More

by AMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Herb Chambers BMW of Boston responded

This is what we like to hear! We appreciate your high rating, and look forward to seeing you next time at Herb Chambers BMW of Boston!

April 23, 2021

Outstanding service My service advisor was outstanding You need a much larger space for this dealership and service department much too cramped Thanks for your assistance More

by Russell.Gaudreau
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the review and feedback. It was a pleasure having you visit us here at Herb Chambers BMW of Boston and we hope to see you again next time!

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