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Herb Chambers BMW of Boston
Boston, MA
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,374 reviews
May 06, 2021
The team always goes above and beyond with top-notch customer service and car care. The attention to detail by my service advisor James Gibbons is always appreciated. customer service and car care. The attention to detail by my service advisor James Gibbons is always appreciated. More
by EEC BMW
Employees Worked With
May 05, 2021
Matt is Fantastic! Wouldn't go anywhere else for service of my BMW! From the beginning to the end of service hands down the best! of my BMW! From the beginning to the end of service hands down the best! More
by srb473
Employees Worked With
May 03, 2021
James Gibbons is Always great, He has been my service advisor for 7 years, he always cares about his costumers, James is super friendly informative and very professional! He is a one of the mane reason I advisor for 7 years, he always cares about his costumers, James is super friendly informative and very professional! He is a one of the mane reason I keep going back. I really like Herb Chambers, i always recommend to friends and family. Looking forward to purchase my next vehicle soon, thank you so much James! More
by maratantonyan
Employees Worked With
May 02, 2021
Dealership was very organized and Joe was ready for our appointment on time. Test drive went great and all questions were answered. CPO vs a new car was explained and the process was smooth and timely. appointment on time. Test drive went great and all questions were answered. CPO vs a new car was explained and the process was smooth and timely. I will be back in the future. More
by Ed Sople
Employees Worked With
Tomasz Szafranski, Joe Migdal
May 02, 2021
This was my first service after buying my pre owned BMWX3. The staff were professional ,helpful and efficient. I was pleased my tires were checked for the proper pressure . BMWX3. The staff were professional ,helpful and efficient. I was pleased my tires were checked for the proper pressure . More
by Parmystic
May 01, 2021
Hadi Eslami always makes the leasing of my X3 easy, simple and stress free. He epitomizes the definition of professional. Herb Chambers BMW has once again exceeded my expectations. simple and stress free. He epitomizes the definition of professional. Herb Chambers BMW has once again exceeded my expectations. More
by Debby
April 30, 2021
Very professional staff, excellent inventory.Honest Very professional staff, excellent inventory. Honest helpful and convened sales individual Clean and safe environment I am totally impressed with H Very professional staff, excellent inventory. Honest helpful and convened sales individual Clean and safe environment I am totally impressed with Herb Chamber dealerships. As good as the Burlington Audi dealership, Herb Chambers BMW Boston is even Better. We are now long term Chambers customers. Our salesman was so knowledgeable I could not believe how easy the process was More
by LouB
Employees Worked With
April 30, 2021
Kevin goes above & beyond. The process was seamless & accommodated our needs. Throughout the process Kevin was responsive & was able to get us a new x7 in under a week! accommodated our needs. Throughout the process Kevin was responsive & was able to get us a new x7 in under a week! More
by AS
Employees Worked With
April 30, 2021
I have been working with Higor Texiera with very positive experience each time. Of course, i Still would check all plans for work carefully but the service is usually great, especially if appointments set experience each time. Of course, i Still would check all plans for work carefully but the service is usually great, especially if appointments set in advance. Other staff also very friendly. More
by OlyaHalyabar
Employees Worked With
April 29, 2021
Matt Krappe and his service team are top-notch. They kept me informed throughout the repair process. The work was done well and on time. me informed throughout the repair process. The work was done well and on time. More
by chukker
