Herb Chambers BMW of Boston

My BMW was long overdue on service and everything it needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! More

Purchased my car from this location and continue to service it here. They have always been good to work with and have not had any issues. service it here. They have always been good to work with and have not had any issues. More

Got my vehicle serviced. Recalls an inspection. Could not be happier with the quality of work performed on the vehicle. Thank you to the technician! be happier with the quality of work performed on the vehicle. Thank you to the technician! More

Brent, my Service Department Rep was very helpful. He kept me apprised of the status of the maintenance, researched the warranty for the car and saved me some money, and generally made the visit go smoot kept me apprised of the status of the maintenance, researched the warranty for the car and saved me some money, and generally made the visit go smoothly. I really liked the video from the mechanic who explained the repair item. All in all a great visit. More

I recently took delivery of a brand new M5 competition. Kevin is an incredibly caring and compassionate salesman. He will work hard to ensure satisfaction and fight for his customers. He was diligent in ke Kevin is an incredibly caring and compassionate salesman. He will work hard to ensure satisfaction and fight for his customers. He was diligent in keeping me informed through the entire process. Melissa, the GM, was very personable and made us feel like family. David also made the final part of signing paperwork and payments painless and did a phenomenal job of explaining all of our coverage options as clearly as possible. HCBMW has earned my business for life. More

I was impressed by the quality of care and attention to customer complaints about the car issues. Higor at Herb chamber’s BMW of Boston has a Great customer service and prompt response for any questions a customer complaints about the car issues. Higor at Herb chamber’s BMW of Boston has a Great customer service and prompt response for any questions and concerns.. very good in explaining the issues with car and give you genuine recommendations based on priority maintenance needed to be done. He accommodated my needs for a loaner and kept me updated with the progress of my car maintenance over the period my car stayed there.. Don’t worry about shopping fir the best deal or the special discount, Higor knows how to genuinely give you the best deal available without asking.. I highly recommend this location for servicing your BMW after I had the worst customer service ever at the BMW of Peabody. More

Excellent customer service. Salespeople were efficient, car was serviced promptly, was offered a Lyft ride home, service person called when ready with detailed explanation of the work that had been done. car was serviced promptly, was offered a Lyft ride home, service person called when ready with detailed explanation of the work that had been done. More

Yesterday I bought my 4th BMW from Kevin Bugbee at Herb Chambers Boston. Kevin is the consummate professional. When I was concerned about being able to quickly get a car due to the global semiconductor Chambers Boston. Kevin is the consummate professional. When I was concerned about being able to quickly get a car due to the global semiconductor shortage, he said “Don’t worry.” Boom! In less than a week I had a beautiful new car. If you’re looking for a new BMW, ask for Kevin. He makes the whole process as quick and painless as possible. More

My 4th BMW purchased from Kevin. Seamless, professional, and always on top of the details. Kevin goes above and beyond in providing efficient service throughout the sales and delivery cycle. and always on top of the details. Kevin goes above and beyond in providing efficient service throughout the sales and delivery cycle. More

Repair work above and beyond, responsive to concerns and cost. Sam was patient and provided clear information on repairs needed and went to bat for me to reduce cost. cost. Sam was patient and provided clear information on repairs needed and went to bat for me to reduce cost. More