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Herb Chambers BMW of Boston

Boston, MA

4.8
2,331 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,331 reviews

October 09, 2024

Matt and his team do a tremendous job. They thoroughly explain what’s going on with your vehicle in layman’s terms so it’s easy to understand, demonstrate expertise when recommending serv More

by J-Bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurell
Oct 09, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Matt and his team at Herb Chambers BMW of Boston always provide such thorough and respectful service. We appreciate your trust in us!

October 09, 2024

Great service, quickly responded to the inquiry and able to provide the vehicle info and availability efficiently. More

by Tarobun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Forster
Oct 10, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our team at Herb Chambers BMW of Boston provided you with efficient service and quick responses. Thank you for sharing your experience!

October 08, 2024

The service was great. The process to get a loaner was quick and easy. My car was returned in perfect shape with all the repairs done. I was given updates the entire time More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Herb Chambers BMW of Boston responded

Tonya, we're delighted to hear that you had a seamless experience with our service team at Herb Chambers BMW of Boston. Keeping you informed and ensuring your car is in top shape are always our priorities. Thanks for sharing!

October 07, 2024

Great service, made it easy to drop my vehicle off, and was done same day. More

by Tony.eng604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (tech)
Oct 08, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the great review, Tony! We're happy to hear our Herb Chambers BMW of Boston team made your experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

October 06, 2024

They quick and fast help me solved my problem. I am grateful your professionalism . Thanks More

by erkedd@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Igbal
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers BMW of Boston

October 06, 2024

Higor was excellent. Informed, helpful and responsive. I commend Herb Chambers for hiring such an intelligent and classy individual. Thank you. More

by NAbbott97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such excellent service at Herb Chambers BMW of Boston. Thank you for recognizing his efforts and sharing your positive experience with us!

October 05, 2024

Quick service appointment with James Gibbons for my BMW X5, and the expertise shown by James is top notch More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

Zoka, we're delighted to hear that James provided top-notch service for your BMW X5 at Herb Chambers BMW of Boston. Thank you for sharing your experience!

October 04, 2024

Great customer service! This was my second time buying a car from them and the process was seamless. More

by BMW2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston again! We're delighted to hear that our team provided great customer service and made your car-buying experience seamless. Enjoy your new ride!

October 04, 2024

Beautiful car, great price and paper work was easy. Sales manager, Seraajo and Abdou the sales representative were great to work with. They delivered the car directly to our house and picked up our tr More

by John P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seraaj Fayyaz
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

John, we're delighted to hear that Seraajo, Abdou, and Dan made your experience at Herb Chambers BMW of Boston so seamless. Enjoy your beautiful new car!

October 02, 2024

Great service. Fast and easy and advisor was very knowledgeable. Highly recommend these guys over other dealers in the area More

by Scott T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

Scott, we're delighted to hear you had a great experience with our knowledgeable team at Herb Chambers BMW of Boston. Thanks for the recommendation!

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