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Herb Chambers BMW of Boston
Boston, MA
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,374 reviews
June 05, 2021
A huge shoutout to Matt Krappe, and the way he runs this service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and b service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and bought the one that had its annual physical today from Herb Chambers BMW Boston. Everything went very smoothly ..Great communication, trustworthy & knowledgeable staff... One less thing in life to have to worry about! Thank you Matt !!! All the best, Laurie M.( Wolfkie ) More
by Wolfkie
June 05, 2021
I had to go to the dealership today for service and Samik was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. More
by ludgeolivier
Employees Worked With
Samik
June 04, 2021
Excellent service! Higor does an outstanding job. I highly recommend him for anyone who needs servicing on their BMW car. I use him each time I need car servicing. highly recommend him for anyone who needs servicing on their BMW car. I use him each time I need car servicing. More
by David
Employees Worked With
June 03, 2021
James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James makes the decision easy. More
by RonCat
Employees Worked With
June 03, 2021
I have always had great experiences with Herb Chambers. BMW of Boston was no exception. Wonderful sales staff, business manager no nonsense was a big help. Would definitely recommend this dealership to a f BMW of Boston was no exception. Wonderful sales staff, business manager no nonsense was a big help. Would definitely recommend this dealership to a friend. More
by Pam K
June 03, 2021
I had a great experience (again!)buying my third car I had a great experience (again!) buying my third car from Herb Chambers dealership on Comm. Ave. The associate I worked with, Badis Bousetta, was I had a great experience (again!) buying my third car from Herb Chambers dealership on Comm. Ave. The associate I worked with, Badis Bousetta, was friendly, professional and was very helpful both before and after my purchase, I really appreciate this! Highly recommend!! More
by mc56
Employees Worked With
Badis Bousetta, Badis Boussetta
June 03, 2021
Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More
by Waterrnd
Employees Worked With
Kyle Curtis, Chris Anslono, Daniel Blash
June 02, 2021
Excellent service, polite, with realistic assessment of wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing a danger of infection even to vaccinated individuals. More
by mkukuruz
Employees Worked With
June 01, 2021
Higor and the whole service dept was great. Higor kept me up to date and explained everything to me. I would happily recommend them to everyone. up to date and explained everything to me. I would happily recommend them to everyone. More
by TonyC
Employees Worked With
May 28, 2021
Came to Herb Cambers BMW Boston, when Hank Santos became service manager two years ago. I am most pleased and will continue doing business here. service manager two years ago. I am most pleased and will continue doing business here. More
by abass1111@aol.com
