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Herb Chambers BMW of Boston
Boston, MA
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,374 reviews
June 19, 2021
I believe Ms. Melissa Steffy leads a great team. I have been a client at the service Dep. since 2009 and am so pleased with the assistance and welcome her team provides. Her team leaves a positive attuite, been a client at the service Dep. since 2009 and am so pleased with the assistance and welcome her team provides. Her team leaves a positive attuite, exceed and make sure Customer Service is Herb Chambers’ first priority in this competitive business 👍 Herb Chambers BMW of Boston earned my trust and business and would like to maintain that in the future. Thanks a million for her great leadership. More
by louayawadh
Employees Worked With
June 19, 2021
Outstanding Customer ServiceI brought my BMW X5 last Outstanding Customer Service I brought my BMW X5 last June 2020 and I was pleased with the service Dep. Thanks to Matt who is always provided an exce Outstanding Customer Service I brought my BMW X5 last June 2020 and I was pleased with the service Dep. Thanks to Matt who is always provided an excellent courtesy service. Now, my vehicle is at the service Dep. to continue with other repairs that needed attention. Overall, Matt has great interaction and would go the extra mile to make his customers pleased. Thanks Matt for your outstanding customer service. More
by louayawadh
Employees Worked With
June 18, 2021
I bring my BMW in yearly for Herb Chambers to maintain, and the service is always done on time with high quality. I appreciate Higor as a service rep, he always explains the details of the services to be and the service is always done on time with high quality. I appreciate Higor as a service rep, he always explains the details of the services to be performed, and keeps me abreast of the progress. My car is running great, and besides it's BMW heritage I attribute that to the service at Herb Chambers - thank you! More
by Frank
Employees Worked With
June 14, 2021
I leased a BMW 330i xDrive from Herb Chambers BMW. Overall it was an excellent experience thanks to Preston my salesman. He made everything smooth and went above and beyond to make sure I was 100% sat Overall it was an excellent experience thanks to Preston my salesman. He made everything smooth and went above and beyond to make sure I was 100% satisfied. I'm extremely happy with my car. More
by vendrell.a
Employees Worked With
Preston Spitz
June 13, 2021
Higor at Herb Chambers BMW provided excellent service. His advice was spot on and the repair was timely. Excellent dealership and very reliable. Highly recommend. His advice was spot on and the repair was timely. Excellent dealership and very reliable. Highly recommend. More
by Adrot
Employees Worked With
June 12, 2021
Very pleasant experience. Ahmed Jabrane was excellent. Knowledgeable and helped me weigh all the options, and handled my trade in well. Highly recommend him. Would not hesitate to come back to Herb Chambe Knowledgeable and helped me weigh all the options, and handled my trade in well. Highly recommend him. Would not hesitate to come back to Herb Chambers BMW. More
by ART
Employees Worked With
June 10, 2021
Exceptional service. Sam was informative, knowledgeable and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. More
by bgubert
Employees Worked With
Sam Dias
June 10, 2021
Very pleasant to deal with as I shopped them last.What Very pleasant to deal with as I shopped them last. What began in a slightly challenging way (I arrived to test drive a car that I'd discussed on the Very pleasant to deal with as I shopped them last. What began in a slightly challenging way (I arrived to test drive a car that I'd discussed on the phone.. When I arrived it had been sold ) ended with a better option. More
by Bob Whelan
Employees Worked With
June 08, 2021
Higor was great to work with! Would highly recommend him! Only negative was the delays with getting the detail work done. Thank you......car looks good. him! Only negative was the delays with getting the detail work done. Thank you......car looks good. More
by Jhcosb
Employees Worked With
June 06, 2021
Great service all the time. Samik is very knowledgeable and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been go and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been going to herb chambers in the past and I always enjoy seeing samik! Thank you for everything samik is a hard worker who treats customers great and I think that should be recognized! More
by Smedrano84
Employees Worked With
Samik
