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Herb Chambers BMW of Boston

Boston, MA

4.8
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,374 reviews

July 07, 2021

Always quick and thorough. Such a great team all the way through and they are always willing to answer all of my questions and concerns More

by Nfryboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Skura
Jul 07, 2021 -

Herb Chambers BMW of Boston responded

It's always our pleasure to take care of you! Thanks for being a Herb Chambers BMW of Boston customer!

July 04, 2021

Outstanding service! Attention to detail! Personable staff! Extremely courteous! Honest regarding repair issues! Hi got and James are the best! Pan More

by pan vokonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers BMW of Boston responded

We’re glad we could deliver a 5-star experience, Pan! Thanks for choosing Herb Chambers BMW of Boston!

July 04, 2021

Service was great. company and employees were able to detect our issue of the car and fix immediately. Also offered a rented car for use More

by tommymacymarlene
Recommend Dealer
Yes
Employees Worked With
Samik
Jul 06, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback about your recent visit to Herb Chambers BMW of Boston!

July 03, 2021

Service is excellent. They keep cars in tip top shape. Oil change and other printing services are on par with independent garages in terms of cost once out of warranty. They are meticulous and inspect ev More

by Dgk2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers BMW of Boston responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

July 03, 2021

Hadi my sales rep. made an ordinarily stressful event a seamless and positive experience. Every employee from finance to reception at Herb Chambers was courteous and professional. More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers BMW of Boston responded

We appreciate the great feedback about Hadi and our team! Thanks for your business, from all of us here at Herb Chambers BMW of Boston and we'll see you next time!

June 29, 2021

The most knowledgeable, engaging, honest, friendly auto dealership I have ever worked with. More

by MRJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston, and for your business. We are thankful to have you as a customer.

June 27, 2021

Brett and team were quick and efficient in servicing my car. The whole experience was amazing. The team quickly found maintenance related issues in the car and were able to fix them all within a day. They More

by sudo101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
Jun 29, 2021 -

Herb Chambers BMW of Boston responded

It means so much to hear our team gave you such excellent care! Thank you for the five-star rating! We look forward to seeing you at your next appointment! - Herb Chambers BMW of Boston

June 25, 2021

Very helpful and courteous. Answered all of my questions about the car. More

by sgd188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torres
Jun 25, 2021 -

Herb Chambers BMW of Boston responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers BMW of Boston

June 25, 2021

Great service. Personal touch. Always very satisfied. I bring my BMW and Mini More

by Annmcmackin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston, and for your business. We are thankful to have you as a customer.

June 23, 2021

Higor Texeira is a superb service relationship manager. Very efficient, responsive and helpful. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Herb Chambers BMW of Boston responded

Thanks for your support, Bill! We will pass along your kind comments to Higor!

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