Herb Chambers BMW of Boston

Great service. Personable staff. Always! I’ve been a customer for 4 years and definitely recommend the team at Herb Chambers BMW for all local BMW owners. customer for 4 years and definitely recommend the team at Herb Chambers BMW for all local BMW owners. More

Samik was great. He clearly conveyed any issues that came up and worked with me to get the car taken care of promptly. He stayed in communication with me at each age. up and worked with me to get the car taken care of promptly. He stayed in communication with me at each age. More

Higor alway give great service when I bring my vehicle the dealer service. He is very intelligent and professional smile the whole time. He is great guy. the dealer service. He is very intelligent and professional smile the whole time. He is great guy. More

Mostly great. The Detailing was excellent (minus the windshield where the oil chang sticker should go. Old Old sticker removed glue not. The current oil sticker dated 2-20 and 43,000 miles. Due to COV windshield where the oil chang sticker should go. Old Old sticker removed glue not. The current oil sticker dated 2-20 and 43,000 miles. Due to COVID car has not been driven so we passed the year not the mialge. We paid for an oil change (not sure if it was done) ? The 2-20 43,000 old sticker still on the window and no new oil change sticker. Two other things the check engine light was on when picked up no idea of the code and if it was checked. The other thing is the cigarette lighter port no longer works? More

Brought in car for maintenance and the mechanics did more jobs than what I had asked. No communication before work started. Waited nearly 3 hours though was told 1.5-2 hours with 2 hours max. jobs than what I had asked. No communication before work started. Waited nearly 3 hours though was told 1.5-2 hours with 2 hours max. More

Fast and friendly service, service advisor was able to recommend the necessary repairs and maintenance items needed to keep the car in tip top shape. recommend the necessary repairs and maintenance items needed to keep the car in tip top shape. More

This dealership is hugely attentive to timing and customers needs for sales and service. They are professional and honest about their opinions and care for the customer. customers needs for sales and service. They are professional and honest about their opinions and care for the customer. More

Had a bad tire and Check Engine warning hundreds of miles from home. When we limped into Boston I called Herb Chambers BMW service department, James Gibbons answered and said bring the car directly to him. H from home. When we limped into Boston I called Herb Chambers BMW service department, James Gibbons answered and said bring the car directly to him. He was extremely considerate and cognizant of our needing to get back home, quickly secured a new tire, took care of the problem and gave us priority even though we were not regular customers. I very much appreciate his efficient and sensitive service in alleviating what could have been a greatly anxiety-producing situation. More

I took my car in for its 2 year service. Brad Michael in the service department was prompt and professional. My car is running perfectly and looks fantastic after being detailed. the service department was prompt and professional. My car is running perfectly and looks fantastic after being detailed. More

The staff and sales person (Hadi) have been great from the moment I walked in. They are very professional, friendly and accommodating; They did not try to up sale and were receptive to what I was looking the moment I walked in. They are very professional, friendly and accommodating; They did not try to up sale and were receptive to what I was looking for. Herb chambers BMW staff made the process smooth. I’m happy with my new vehicle. They’ve earned a customer for life. Thank you! More