Herb Chambers BMW of Boston

Higor was incredible to work with. He was attentive and supportive and helped me without any issues. Strange to say this for a dealership, but if I have to come back, I look forward to seeing Higor. supportive and helped me without any issues. Strange to say this for a dealership, but if I have to come back, I look forward to seeing Higor. More

Brett the Service Advisor is extremely professional and communicative when providing an update on my vehicle. I am impressed of his customer service and wanting to listen to my worries. communicative when providing an update on my vehicle. I am impressed of his customer service and wanting to listen to my worries. More

Dealership was very easy to interact with. Sales rep Sheraz was very attentive to my requirements and was able to get a vehicle that I wanted despite inventory being difficult to locate at this time of Sheraz was very attentive to my requirements and was able to get a vehicle that I wanted despite inventory being difficult to locate at this time of high demand. More

Hadi Eslami is a consummate professional! He turns one's contact with Herb Chambers a very personal affair and reassures you that your car will have specific attention to the details you have outlined. His contact with Herb Chambers a very personal affair and reassures you that your car will have specific attention to the details you have outlined. His relationship with the service department is very positive and the communication is excellent. All in all, Hadi makes coming in for servicing at Herb Chambers, a very positive experience and most of all that you will feel you and your BMW are "cared for and cared about" More

I met Sam Dias for the first time and I was very impressed. He was so professional and knowledgeable and personable. It is rare to have all three qualities. I really enjoyed working with him. Thank impressed. He was so professional and knowledgeable and personable. It is rare to have all three qualities. I really enjoyed working with him. Thank you More

Fantastic service and kept me up to date on all changes. Very responsive and work was done efficiently and skillfully. Would 100% go back in the future. Very responsive and work was done efficiently and skillfully. Would 100% go back in the future. More

Extremely professional and well-organized with a keen pride in customer service and responsiveness, Herb Chambers BMW was a pleasure to work with pride in customer service and responsiveness, Herb Chambers BMW was a pleasure to work with More

I recently purchased a Mercedes e400 coupe. The employees extremely helpful especially Badis. he did a great job explaining the process and helping me through the whole process and making sure I was complete extremely helpful especially Badis. he did a great job explaining the process and helping me through the whole process and making sure I was completely satisfied by the time I drove my car off the lot More

I have a Fit I bought new here in 2010 and have always brought it here for service. I have always had excellent, friendly service but this time was exceptional. Because of covid delays for parts, they had brought it here for service. I have always had excellent, friendly service but this time was exceptional. Because of covid delays for parts, they had my car for a month. Sean DeSilva advocated for me with the insurance company and the car rental agency and kept me updated every few days. I have never had such amazing, caring service. Sean is the best. More

Matt and James at BMW offer the best customer service and are ready to help with any issue! I know my car is in good hands there and have never had any issues. They both offer great customer service and answ are ready to help with any issue! I know my car is in good hands there and have never had any issues. They both offer great customer service and answer all my questions. So far I’ve had 3 cars serviced there over the last 10 years and each experience has been great! Thank you Matt and James for everything that you do! More