Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
March 28, 2024
James Gibbons is an excellent service advisor. He provided excellent customer throughout the entire processs He provided excellent customer throughout the entire processs More
by Amy.s.smith
Employees Worked With
March 25, 2024
James Gibbons is the best, explains things clearly and is on time and responsive to customer needs. on time and responsive to customer needs. More
by psib
Employees Worked With
March 23, 2024
I have been a customer of Herb Chambers BMW of Boston since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the sta since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the status of service on my BMW, including update texts and videos of the servicing work in progress, as well as Higor's expert responses to any questions I may have regarding service recommendations. It is important for me to have a good relationship with my dealership and the team has always been responsive to the exceptional care of my BMW. More
by BECKE
Employees Worked With
March 18, 2024
The dealership and especially have done a great job in supporting me to get a new car. They have a great selection on stock and a very easy process going. supporting me to get a new car. They have a great selection on stock and a very easy process going. More
by BMWlover
March 18, 2024
This is the 5th car we have bought at Herb Chambers. We have always were treated professionally by all associated with buying a car. Would recommend Herb Chambers dealerships 100 percent. We have always were treated professionally by all associated with buying a car. Would recommend Herb Chambers dealerships 100 percent. More
by Difamolare
March 18, 2024
The crew are very Courteous; keep customers informed, reasonable priced for the service, and nice waiting area. reasonable priced for the service, and nice waiting area. More
by Markyang20
March 17, 2024
Best experience that I have had since first coming for service in 2009. Much more efficient, less crowded and staff was very organized. service in 2009. Much more efficient, less crowded and staff was very organized. More
by Greg
Employees Worked With
March 17, 2024
Great experience at the Herb Chambers BMW dealership in Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Great experience from start to finish. I recommend with no reservation. More
by Andylau1730
Employees Worked With
March 17, 2024
The overall service is good. However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles. More
by A.Mckenzie
