Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,256 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,256 reviews
November 07, 2024
Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff setting. I appreciate the professionalism of James and his staff More
by CMD02110
Employees Worked With
November 06, 2024
Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area More
by lsmiledge
Employees Worked With
November 05, 2024
It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. Always happy to bring my car for service. More
by asccarl
Employees Worked With
November 03, 2024
The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised. More
by ENG2L
Employees Worked With
November 02, 2024
Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him. He was Fair, honest with excellent communication. Would definitely recommend working with him. More
by Abtin
Employees Worked With
October 31, 2024
Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky) They have very nice people, although sometimes it takes luck to find these people (we are lucky) More
by October
October 31, 2024
Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, . professional. I can count on them to take great care of my vehicle, . More
by jmurtha53
Employees Worked With
October 31, 2024
Been in multiple times with no red flags in the inspection and then suddenly 6 months later I had 8 red flags out of no where. Warranties were not checked for coverage on the issues. Recommended $4 inspection and then suddenly 6 months later I had 8 red flags out of no where. Warranties were not checked for coverage on the issues. Recommended $4000 worth of work. Due to finance agreed to one thing for the inspection to be addressed. I searched the service to understand it and a BMW warranty came up. I asked if this applied to my vehicle and they took $900 off for the warranty coverage. Grateful I found that but I would hope for warranties to be looked up when having my car worked on at BMW. Just seemed like they were happy to get as much out of a young woman who doesn’t know about cars. More
by grouch_chit0l
Employees Worked With
October 31, 2024
Great service all around. Very nice facility. I’m hopeful that the service will be phenomenal. Very nice facility. I’m hopeful that the service will be phenomenal. More
by IAm4::u
