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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,263 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,263 reviews

November 20, 2024

Quick service. Service Advisor was very helpful and responsive to my questions. Julieth was great. More

by A.Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Pineros
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Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for visiting Julieth & the team here at Herb Chambers BMW of Boston! We appreciate your kind comments and hope to see you again in the future!

November 20, 2024

I have always received the most professional service for my car. Everyone has always gone out of their way to help. Walter is professional and courteous when he picks up and delivers my car back to me. Jure More

by New BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell, Walter
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Nov 21, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with us at Herb Chambers BMW of Boston! We're delighted to hear that Walter and Jurell provided professional service and kept you informed throughout the process. Enjoy your new BMW, and we're here if you need anything in the future!

November 19, 2024

Jurell is certainly an asset in the service rep department. He was polite and responsive More

by lmoy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell Benton
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Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're certainly lucky to have Jurell on our team and we'll be sure to let him know how much you appreciate his assistance. Take care and please don't hesitate to reach out the next time our Herb Chambers BMW of Boston crew can be of service!

November 16, 2024

It was a very easy lease purchase. My husband spoke to Abdou on the phone. Made the deal. Picked up the car a week later. Very easy and professional More

by psilevitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your leasing experience was smooth and professional. Thank you for trusting Abdou & the Herb Chambers BMW of Boston team with your business. We hope you enjoy your new car!

November 15, 2024

Just purchased our new car, and once again it was a pleasure working with Nick! He always makes the car buying experience seamless and smooth. Highly recommend Herb Chambers BMW, and Nick! More

by mzafi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Herb Chambers BMW of Boston responded

Thank you for recommending Herb Chambers BMW of Boston! We're delighted to hear that Nick made your car-buying experience seamless and smooth. Enjoy your new vehicle, and we look forward to seeing you again in the future!

November 15, 2024

Kudos to Nick Lagas and the entire team at Herb Chambers BMW of Boston. They did an amazing job! My new BMW was ready on time and Nick had paperwork prepped. Once I provided the remaining documents he fini More

by curttitus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your fantastic experience with Nick and Giovanni at Herb Chambers BMW of Boston! We're delighted to hear that everything went smoothly, from the paperwork to getting familiarized with your new car. Enjoy every moment in your amazing BMW, and we look forward to seeing you again!

November 13, 2024

Higor is super-helpful and got stuff done for me last-minute. Great customer-service! More

by KenMLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston

November 07, 2024

Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff More

by CMD02110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!

November 06, 2024

Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area More

by lsmiledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Herb Chambers BMW of Boston responded

Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!

November 05, 2024

It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. More

by asccarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston consistently provide you with excellent service. Thank you for your kind words, and we look forward to assisting you again next time!

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