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Herb Chambers BMW of Boston
Boston, MA
2,355 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,355 reviews
March 26, 2025
Kirill was a great service advisor! I called in due to a rattling noise in the interior. He booked me same day. Upon my arrival, he was on top of things: checking with technicians, upd I called in due to a rattling noise in the interior. He booked me same day. Upon my arrival, he was on top of things: checking with technicians, updating me frequently and eventually getting me a loaner. I picked up my car 3 days later as promised - clean and fixed. Thank you! More
by Danny
Employees Worked With
Kirill Dergunov
March 25, 2025
My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The service department was informative and friendly. I was thrilled at the very FAIR pricing. The entire experience, from arrival to return of my car was professionally handled, no crazy waiting, and an example of a great culture of professionalism. More
by chrisjcrowell
March 23, 2025
The people I dealt with at Herb Chambers were very friendly and helpful and made the purchase process enjoyable. Katie George was especially helpful in every way. friendly and helpful and made the purchase process enjoyable. Katie George was especially helpful in every way. More
by MikeH
Employees Worked With
March 18, 2025
Buying car was excellent experience with sales dealer Nick Lagas. He was patient, flexible, and ultimately gave us a fabulous deal. Nick Lagas. He was patient, flexible, and ultimately gave us a fabulous deal. More
by jjbieber
March 16, 2025
Excellent experience at Herb Chambers Boston thanks to Jing Lau. It was a pleasure working with Jing to guide me through the options and select a car right for me. He was a 10 out of 10 across all element Jing Lau. It was a pleasure working with Jing to guide me through the options and select a car right for me. He was a 10 out of 10 across all elements through out- responsive, not pushy at all, thoughtful, his personality makes you want to work with him. It was a great experience. I returned after driving my new car for a week to meet with a "genius" to learn the car and Jing kindly arranged everything. I feel well taken care of not only through the ordering and purchase process but also beyond. More
by dariapahlavan
Employees Worked With
Jing Lau
March 03, 2025
Efficient and helpful. Kept informed throughout the process, even though the repairs took longer than anticipated Kept informed throughout the process, even though the repairs took longer than anticipated More
by Fjpados
Employees Worked With
February 28, 2025
Sheraz was fantastic. As overwhelming as buying a new car can be Sheraz was there every step of the way. He was able to answer all of my questions from the start of the pr As overwhelming as buying a new car can be Sheraz was there every step of the way. He was able to answer all of my questions from the start of the process to the day I was able to pick up my new SUV. I can’t thank him enough for making this process as smooth as it was! More
by Etvis
Employees Worked With
February 27, 2025
This is my third BMW purchase, and once again, it was a fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole proce fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole process was efficient, seamless, and their communication was top-notch. Highly recommend this exceptional team! More
by Sedali
