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Herb Chambers BMW of Boston

Boston, MA

4.8
2,560 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,560 reviews

January 17, 2026

I want. to share something important to me. Even when it seems like kindness is hard to find. I see it often in the people I work with at Herb Chambers. I've More

by sdelores61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Herb Chambers BMW of Boston responded

Thank you sdelores61 for sharing your heartfelt experience with us. We are thrilled to hear that our team members like Mohammed, Karill, Jared, Samik, Ryan, and Matt have shown you the kindness and support that truly reflects our commitment to customer-centric service. Your trust in us means a lot, and we look forward to continuing to provide you with reliable and honest service in the future.

December 20, 2025

I have used the service department 5 times for MAJOR and minor service. They are fast, professional, and HONEST. I have never felt slammed into "other" service needs, and had their service people automatica More

by chrisjcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth, Matt Krappe
Jan 02, 2026 -

Herb Chambers BMW of Boston responded

Thank you so much for your wonderful review, chrisjcrowell! We're thrilled to hear that you find our service department fast, professional, and honest. Your trust means the world to us, and we can't wait to support you with your next car purchase.

November 30, 2025

Best car-leasing experience of my life. Everyone I dealt with was great. No pressure, easy process, great team! More

by tcurran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lande, David Torres
Dec 02, 2025 -

Herb Chambers BMW of Boston responded

This is wonderful to hear, and it's how the leasing process should be. It's an exciting time! Congrats on the new ride! The team here at Herb Chambers BMW of Boston was happy to assist you!

November 30, 2025

Daniel is very good at explaining the issue and taking care of all parts to why I am there with my mini. I appreciate his information and helps me to take care of my mini. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, James Gibbons, Matt Krappe, Hank Santos
Dec 01, 2025 -

Herb Chambers BMW of Boston responded

Mei, thank you for sharing your experience with Daniel and our team! We’re proud to have your business, and we hope to see you again at Herb Chambers BMW of Boston. Safe travels!

November 29, 2025

I had a great experience working with Abdou to purchase my custom built X5. Abdou was very responsive and I never felt any pressure working with him. More

by Kd916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your feedback about Abdou! We're happy to hear he made the process easy and pressure-free. Welcome to the Herb Chambers BMW of Boston family!

November 26, 2025

I had a great experience at Herb Chambers BMW. I came in for a routine oil change, and Samik was outstanding. He was professional, efficient, and kept me informed throughout the visit. Everything More

by tjborges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
Nov 27, 2025 -

Herb Chambers BMW of Boston responded

Hi TJ! We're so glad that Samik made your oil change visit smooth and informative. Thank you for choosing Herb Chambers BMW of Boston, and we hope to see you again down the road!

November 25, 2025

I was referred by a friend who was a prior employee. She had contacts for me who were helpful More

by Tombergendahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lande, David Torres
Nov 26, 2025 -

Herb Chambers BMW of Boston responded

Thank you for visiting our team at Herb Chambers BMW of Boston! We look forward to having you as a customer for life!

November 23, 2025

Sheraz was a delight to deal with. Knowledgeable, professional, pleasant, and helpful. Answered all of our questions. Gave us good options. More

by David C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Herb Chambers BMW of Boston responded

David, thank you for sharing your experience working with Sheraz at Herb Chambers BMW of Boston! We will pass along your kind words to the team.

November 23, 2025

I have been using the BMW dealership since purchasing my vehicle at a different Herb C dealership. My experience has been very good. More

by wjmcnmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik worked with me on this visit
Nov 25, 2025 -

Herb Chambers BMW of Boston responded

Thank you for trusting our team with all of your automotive needs! -Herb Chambers BMW of Boston

November 22, 2025

Service was excellent. Mark Ravin, the service advisor was even more so. My mini cooper came back in way better shape than when I brought it in, thanks to Mark’s advice. More

by adiamondmcnevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravel, service
Nov 23, 2025 -

adiamondmcnevin responded

Everything was great! And I think it rare that a service representative is as important to mini service as the people who work on the car. In this case Mark certainly was.

Nov 24, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We’re thrilled to hear that Mark provided exceptional service and that your Mini Cooper came back in great shape. We’ll be sure to pass along your kind words to him. We appreciate your trust and look forward to serving you again! - Herb Chambers BMW of Boston

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