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Herb Chambers Alfa Romeo of Boston

Wayland, MA

4.9
127 Reviews
Thank you for visiting the website of Herb Chambers Alfa Romeo of Boston! We appreciate that you've considered us for your Alfa Romeo purchase. Herb Chambers Alfa Romeo of Boston is dedicated to providing you with exceptional customer service that parallels the premium quality of our vehicles. Our experienced and dedicated staff will guide you through every aspect of the shopping process. At Herb Chambers Alfa Romeo of Boston, we sell vehicles that offer the best of performance and luxury. Feel free to browse our inventory, request more information about vehicles, set up a test drive or inquire about financing. If you would rather discuss your options with our sales staff, click on Directions for interactive driving directions and other contact information. From sales to service, Herb Chambers Alfa Romeo of Boston is committed to provide you with a premium experience in all areas. We look forward to serving you!
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525 Boston Post Road

Wayland, MA

01778

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Showing 127 reviews

January 20, 2022

You’re driving on the highway in your Maserati, take a sharp turn and water leaks/splashes out from ABOVE and before the sunroof on your gear shift/center console. WHAT??? It’s a pretty day, what’s going More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
Jan 21, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for taking the time to share this experience, Mike! We're so glad Raymond was able to resolve the issue quickly & efficiently and our team looks forward to serving you again in the future. Thanks for giving us the opportunity to earn your business! - The Alfa Romeo of Boston Team

January 13, 2022

Kevin over at Alfa Romeo was extremely knowledgeable. His professionalism, honesty and overall terrific personality was a refreshing experience that you wouldn’t otherwise get at other dealerships. Thank you More

by Fnunziata3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wenrich
Jan 14, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for taking the time to share this wonderful feedback - we'll make sure it gets passed along to Kevin! Your business is greatly appreciated by all of us here at Alfa Romeo of Boston and we hope to see you again next time!

January 05, 2022

Service manager end general manager Very unprofessional Service manager end general manager Very unprofessional I been using Audi of Burlington 25 years or more never a problem with the service More

by Sarra1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni Tosti
Jan 20, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Alex, We are sorry for any miscommunication you may have had with our service department. Upon your initial visit our techs found this nest and had to use a shovel to clean it off your engine. Although we recommended it would be prudent for us to look for any additional damage while the car was in our service department, you said that you were on a very tight time table and needed the vehicle back immediately. For that reason, we were only able to perform the service (lof, cabin filter) and you did not want us to look further. Thank you, Giovanni Tosti - General Manager

December 04, 2021

Mason and Dmitry were the best! I’ll be back again for my next car too! 5 stars, and great customer service. Love my new Alfa Romeo! More

by mattklein11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitry Primerov, Giovanni Tosti
Dec 07, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful review! We're glad you enjoyed working with Mason & Dmitry and we're happy to hear you're loving your new Alfa Romeo. Thanks for trusting the Alfa Romeo of Boston team with your business. We look forward to working with you again in the future!

December 04, 2021

Everyone was excellent. I had the pleasure of working with Mason who was very professional, patient and informative. I will highly recommend Mason and the dealership to any friends, family colleagues, et More

by Saccorsini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Herb Chambers Alfa Romeo of Boston responded

We're so happy to hear you had such a great experience with Mason and we appreciate you recommending the Alfa Romeo of Boston team to your friends & family! Thank you for your business and please don't hesitate to reach out if there's anything else we can do for you!

December 04, 2021

Never thought a dealership experience could be this great! Getting my 2021 Giulia was largely painless, and I didn't feel overly pressured during the process. Any hiccups that came up were resolved eff More

by otibi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Buchman, Kevin Wenrich
Dec 07, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you so much for this wonderful review of our team and congratulations on your new Giulia! We're thrilled to hear that Kevin & Joshua made the experience a great one for you and we'll be sure to share your kind comments with them. Thanks for visiting Alfa Romeo of Boston and please don't hesitate to reach out if we can be of service again in the future!

November 30, 2021

I bought my 2020 Stelvio from Herb Chambers in Wayland MA. one year ago. I just took it in for my 10,000 mile checkup and the service was superb. I can't say enough good things about this dealership. Cono More

by Susan M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
Dec 01, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for your business, Susan! We appreciate you trusting the Alfa Romeo of Boston team with both your sales & service needs and hope you're continuing to enjoy your Stelvio. Thanks again for the kind words - we'll see you at your next visit!

November 20, 2021

Have been taking my Giulia here for service ever since the dealer who sold me the car closed. It’s a hike but the dealer itself is a pleasure to work with: professional, courteous, a beautiful showroom fi More

by Chris
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
Nov 23, 2021 -

Herb Chambers Alfa Romeo of Boston responded

We're so glad you feel confident coming to Alfa Romeo of Boston to receive the best care for you, Guilia, Chris! Thank you so much for being a five-star customer!

October 29, 2021

Good experience and timely service for my 20K maintenance. My questions are always answered and addressed professionally by Raymond. Will be back for my future services. More

by Shark71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
Nov 01, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Alfa Romeo of Boston and we look forward to seeing you again next time!

October 27, 2021

The gentleman that helped me was Extremely professional and the work was completed in very short time. I will Recommend the dealer to anybody that needs alpha Romeo work done . More

by tommasopasquariello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramen
Oct 27, 2021 -

Herb Chambers Alfa Romeo of Boston responded

Thanks so much! We're happy to hear the Alfa Romeo of Boston team gave you such excellent care and earned your five-star rating! We hope you come back to visit us again soon!

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